IF1 Module 9 Flashcards

1
Q

What is the role of the Financial Conduct Authority?

A

The FCA is an independent regulator responsible for conduct of business and markets issues for all financial services firms.

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2
Q

What is the Prudential Regulation Authority (PRA)?

A

The PRA is part of the Bank of England and is responsible for the stability and resolvability of systemically important financial institutions such as banks, building societies and insurers.

The Prudential Regulation Authority has two primary objectives.

  • There is a general objective to promote the safety and soundness of the firms it regulates.
  • Secondly, there is an objective specific to insurance firms - to contribute to ensuring that policyholders are appropriately protected.
  • It also has one secondary objective - to facilitate effective competition in the markets for services provided by PRA-authorized firms.
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3
Q

What is the Financial Policy Committee?

A

The FPC sits within the Bank of England and is responsible for watching emerging risks to the financial system as a whole and providing strategic direction for the entire regulatory regime.

The Bank of England and Financial Services Act 2016 established a new Prudential Regulation Committee (PRC) to sit alongside the Bank’s other two committees – the FPC and the Monetary Policy Committee (MPC).

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4
Q

What is the PRA’s approach to supervision?

A

The PRA’s approach to supervision is judgment-based, forward looking and focused on key risks.

Central to this approach is a risk assessment framework which approaches risk in two ways:

IMPACT
The consideration of the potential impact on policyholders and the financial system of a firm coming under stress of failing. The external context and business risk it faces are considered and how it might affect the firm’s viability

MITIGATION
Risk mitigation by the firm, which considers both operational mitigation which covers management and governance of the firm combined with its risk management and controls. Financial mitigation and financial strength, specifically reserves, capital and liquidity. Structural mitigation and the firm’s resolvability.

The PRA then undertakes a potential impact assessment, which, derived from its risk assessment and a quantitative and qualitative analysis enables it to place each firm in a category from one to five based on the threat posed to the PRA’s strategic objectives. Category one firms pose the greatest risk with category five firms presenting the least risk.

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5
Q

The intensity with which firms are supervised by the PRA depends on their level of riskiness as assessed by the framework, although all firms face a baseline level of monitoring. What does this baseline level of monitoring involve?

A

This will involve:

  • ensuring compliance with prudential standards for capital;
  • liquidity, asset valuation, provisioning and reserving;
  • at least an annual review of risks posed by firms or sectors to the PRA’s objectives;
  • examining individual firms when a risk crystallises;
  • assessing a firm’s planned recovery actions and how it might exit the market.
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6
Q

The PRA’s judgment about a firm’s proximity to failure is captured in a firm’s position within its Proactive Intervention Framework (PIF). How many stages are there in this framework?

A

There are five clearly separated stages, each denoting a different proximity to failure. As a firm moves to a higher PIF stage, the PRA deems it to be in greater danger and the firm’s management will be expected to take remedial action.

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7
Q

What are the FCA’s three operational objectives?

A

The FCA has three operational objectives which underpin their overarching strategic objective to make sure the relevant markets function well.

Its three operational objectives are:

  • protecting consumers from bad conduct;
  • protecting and enhancing the integrity of the UK financial system;
  • promoting effective competition in the interests of consumers in the markets for regulated financial services and services provided by a recognised investment exchange.
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8
Q

What does the FCA’s approach to regulation include?

A

The FCA’s approach to regulation includes being:

  • more proactive than its predecessor and intervening earlier to pre-empt and prevent widespread harm to consumers;
  • able to review and react to detailed submissions (super-complaints) by consumer groups highlighting systemic problems in particular markets; and
  • able to encourage firms to compete for business by offering better, well-priced, innovative services and products that meet genuine consumer needs.
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9
Q

What are the eight core principles that guide the FCA’s supervisory work?

A

Eight core principles

  • Forward looking
  • A focus on firm strategy and business models.
  • A focus on culture and governance.
  • A focus on individual as well as firm accountability.
  • Proportionate and risk based.
  • Two-way communication.
  • Co-ordinated.
  • Putting right systematic harm that has occurred and stop it happening again.
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10
Q

What are the three types of work on which the FCA’s supervision model is based on?

A

Proactive - Pre-emptive identification of harm through review and assessment of firms and portfolios: this includes business model analysis and reviewing the drivers of culture.

Reactive - Dealing with issues that are emerging or have happened to prevent harm growing.

Thematic - Wider diagnostic or remedy work where there is actual or potential harm across a number of firms.

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11
Q

What powers do the FCA have to prevent detriment from occurring?

A

In order to prevent detriment from occurring the FCA can:

ban a retail product or service where they identify serious problems with it;

take action in relation to misleading financial promotions;

vary the permissions granted to firms; and

disclose the fact that enforcement against a firm or individual has commenced.

The FCA is required to report annually to government and Parliament and has four statutory panels representing the views of consumers, regulated firms, smaller regulated firms and market practitioners feeding into it.

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12
Q

What is the role of the ‘Policy, Risk and Research Division’ with the FCA?

A
  • To research what is happening in the market
  • To identify and assess risks to consumers
  • To create a common view to inform supervision, enforcement and authorisation
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13
Q

On 1 April 2013, the FSA Handbook was split between the FCA and PRA to form two new Handbooks reflecting the new regulatory regime.

Both Handbooks contain a section called Principles for Businesses (PRIN). What do you suppose is the main purpose of these rules?

A

The main purpose of the Principles for Businesses is to list the fundamental obligations of authorised firms. These are encapsulated in eleven principles. Some apply to firms regulated by either regulator, some just to those regulated by the FCA as highlighted below:

Integrity
Skill, care and diligence
Management and control
Financial prudence
Market conduct (FCA only)
Customers’ interests (FCA only)
Communications with clients (FCA only)
Conflicts of interest
Customers: relationship of trust (FCA only)
Client assets (FCA only)
Relations with regulators.

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14
Q

What do Senior management systems and controls (SYSC) refer to?

A

SYSC includes the Senior Managers and Certification Regime (SM&CR).

SYSC also gives guidance on the application of the Public Information Disclosure Act 1998 (PIDA) which concerns public allegations of a firm’s concealed misconduct, usually within the same organisation i.e. protecting whistle-blowers.

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15
Q

What do Senior Managers and Certification Regime (SM&CR) refer to?

A

SM&CR introduced a new regulatory framework for individual accountability to replace the Approved Persons Regime (APER).

It consists of three key pillars:

Senior Managers Regime (SMR)– this applies to persons performing the most senior roles in a firm (senior management functions (SMFs)). Regulatory approval is required for people in these roles. Examples of the roles covered include heads of key business areas, group entity senior managers and compliance oversight. A Statement of Responsibilities (SoR) should be prepared for each senior manager, setting out their responsibilities in managing the firm’s affairs. A responsibilities map sets out the firm’s management and governance arrangements, including reporting lines and responsibilities.
Certification Regime – applies to individuals not carrying out SMFs, but whose roles have been deemed capable of causing significant harm to the firm or its customers by the regulator. These individuals must have their fitness and propriety certified annually.
Rules of conduct – there are two tiers of conduct rules; Individual Conduct Rules which apply to most employees within a firm and Senior Manager Conduct Rules, which only apply to senior managers.

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16
Q

What are the main disciplinary and enforcement measures available to the regulators?

A

Public Censure - If a firm fails to meet a regulatory requirement, its regulator may issue a public statement of misconduct on an approved person within the firm. It may use this approach instead of or in addition to a financial penalty.

Financial Penalties - Fines may be imposed on a firm which has contravened a rule or on an approved person guilty of misconduct. The seriousness of the offence and the extent to which the misconduct may have been deliberate or reckless will influence the level of penalty. The regulator will also take into account: the resource level of the person in contravention; the financial benefits of the misconduct for the firm; conduct following the contravention; and the previous disciplinary and compliance record.

Criminal Prosecution - The regulators can prosecute individuals for a number of offences in England, Wales and Northern Ireland, such as: carrying on a regulated activity without authorisation; misleading or failing to cooperate with the regulator; providing false or misleading information to an auditor. There are guidelines in place for cases of mutual interest to the FCA and other agencies such as the Serious Fraud Office, Crown Prosecution Service and Association of Chief Police Officers in Scotland.

Civil or less formal remedies - Actions under this heading include: formal (but private) caution; injunctions; restitution; withdrawal or variance of approval; variation or cancellation of permission; withdrawal of authorisation; prohibition of individuals from carrying out functions in connection with regulated activities.

17
Q

What must any insurer do before beginning operations in the UK?

A

Any UK-based firm wishing to transact insurance must submit detailed forms to the PRA so it can satisfy itself that the firm is financially sound, that its markets, administration and premium structure are sound and that its key personnel are ‘fit and proper’ persons.

The PRA has the power to grant authorisation to firms that meet this criteria and to restrict that authorisation to certain classes of insurance.

A company must also have a satisfactory solvency margin (the amount by which its assets exceed its liabilities) that meets the PRA’s enhanced capital requirement to minimise the risk of it not being able to meet present and future claims.

18
Q

What is Solvency II?

A

Solvency II is an EU-wide requirement on capital adequacy and risk management for insurers which aims to increase protection for policyholders.

It is based on three pillars

Pillar 1 - Capital adequacy
Pillar 2 - Systems of governance
Pillar 3 - Supervisory reporting

Now that the UK has left the EU, Solvency II no longer applies directly, and the concept of equivalence comes into play. Here, trading partners agree to recognise that each other’s standards are of equal quality and offer the same level of protection to customers.
The PRA regularly monitors firms to ensure that its standards, including capital requirements are met.

19
Q

How does monitoring and intervention work with the PRA?

A

Regular monitoring is an important supervisory aspect of the work of the PRA.

Each financial year, every authorised insurance company must prepare and submit qualitative and quantitative information to PRA, in the form of:

a Solvency and Financial Condition Report (SFCR) - this is public; and

a Regulator Supervisory Report (RSR) - this is a private report between a firm and its national supervisor.

If an insurance company fails to meet its requirements, the PRA can intervene and the company can ultimately be wound up.

20
Q

What are the PRA’s powers of intervention?

A

The PRA’s powers of intervention include:

  • restricting the company’s premium income;
  • requiring the company to submit accounts more often than yearly;
  • requiring the company to provide further information;
  • preventing the insurer from accepting new business;
  • requiring a company to restore its capital position;
  • imposing requirements on the company’s investment policy; and/or
  • as a final sanction, withdraw authorisation.
21
Q

Which of these organisations would you expect to require authorisation by both the FCA and PRA?

  • An insurance company which transacts only general (non-life) insurance business
  • An independent insurance intermediary which specialises in commercial general insurance
  • An appointed representative of a general insurance company
A

The insurance company.

Insurance companies are dual regulated and must be approved by both regulators.

Independent insurance intermediaries are solely regulated by the FCA and need only be approved by them.

An appointed representative of an authorised firm does not need authorisation, because its principal accepts responsibility for its regulated activities

22
Q

What reports do general insurers and intermediaries have to submit to the FCA?

A

The number, type and frequency of reports required vary according to the nature of the business undertaken, but for general insurers and intermediaries involved in insurance mediation activity, one of the requirements is a Retail Mediation Activities Return (RMAR).

23
Q

What do the FCA’s Insurance: Conduct of Business (ICOBS) rules apply to

A

They apply specifically to the sales and administration process for general insurance.

24
Q

ICOBS applies to firms that are?

A

ICOBS applies to firms involved in:

  • insurance distribution activity;
  • effecting and carrying out contracts of insurance;
  • managing the underwriting capacity of a Lloyd’s syndicate as a managing agent at Lloyd’s;
  • communicating or approving a financial promotion.

Different rules apply depending on whether the customer is a private individual or a commercial client.

There are also more stringent rules relating to advice on payment protection indemnity policies, pure protection policies and the sale of guaranteed asset protection (GAP) policies

25
Q

What is the Insurance Distribution Directive (IDD)?

A

Introduction of the IDD in October 2018 means a number of changes to ICOBS have taken place.

The IDD is a revision to and replacement of the Insurance Mediation Directive. It aims to make it easier for firms to trade across borders, strengthen policyholder protection and provide a level playing field.

Its key provisions relate to professionalism, commission disclosure, harmonisation and new product governance requirements.

It also introduces general principles that apply to all insurance distributors which apply in a similar way to the FCA’s Principles for Businesses. The principles are that:

  • distributors must act honestly, fairly and professionally in the best interests of their customers;
  • distributors must communicate in a way that is clear, fair and not misleading; and
  • remuneration of a distributor or its employees and the performance management of employees must not conflict with the duty to act in the customer’s best interests.
26
Q

What is the Insurance Distribution Directive (IDD)?

A

Introduction of the IDD in October 2018 means a number of changes to ICOBS have taken place.

The IDD is a revision to and replacement of the Insurance Mediation Directive. It aims to make it easier for firms to trade across borders, strengthen policyholder protection and provide a level playing field.

Its key provisions relate to professionalism, commission disclosure, harmonisation and new product governance requirements.

It also introduces general principles that apply to all insurance distributors which apply in a similar way to the FCA’s Principles for Businesses. The principles are that:

  • distributors must act honestly, fairly and professionally in the best interests of their customers;
  • distributors must communicate in a way that is clear, fair and not misleading; and
  • remuneration of a distributor or its employees and the performance management of employees must not conflict with the duty to act in the customer’s best interests.
27
Q

What are distance communication rules?

A

Distance communication rules protect consumers who have entered into an insurance contract without the benefit of direct advice, e.g. online purchases.

Generally, information in a prescribed form and in a ‘durable medium’ must be supplied before the conclusion of the contract and special rules apply to payment of the premium and cancellation rights.

E-commerce firms must also provide clarity about the means of concluding contracts.

28
Q

What is the purpose of an initial disclosure document?

A

An initial disclosure document (IDD) can still be used to set out the firm’s status (whether its advice is based on a fair analysis of the market or a restricted number of products) and any specific fees they are proposing to charge.

A statement of the customer’s demands and needs together with reasons for any advice given in relation to a policy must be provided where a personal recommendation is made.

If no recommendation is made, the firm must make the customer aware of the need for them to ensure that any policy they take out themselves meets their own demands and needs.

29
Q

When identifying clients’ needs and advising intermediaries must ensure that?

A

customer only buy policies under which they can claim benefits; and

customers understand their duty to disclose all material facts and the consequences of failing to do so.

30
Q

What are cancellation rules in regards to insurance products?

A

Cancellation rules do not apply to short-term policies or events and for PPI policies there is a 30-day cooling-off period, rather than the usual 14 days.

When a general insurance contract is cancelled, insurers can charge for services they have provided, as long as the charge cannot be considered a penalty and it is not a payment protection contract.

31
Q

What must insurers ensure when handling claims?

A

The insurer is responsible for handling claims and must:

handle claims promptly and fairly;

provide reasonable guidance to help a policyholder make a claim and appropriate information on its progress;

not unreasonably reject a claim; and

settle claims promptly once settlement terms are agreed.

There is a list of circumstances where insurers must not reject a consumer’s claim even if there has been misrepresentation, non-disclosure or breach of policy condition.

Intermediaries must avoid conflicts of interest when handling claims. If they act for the insurer during the claims process, they must inform the customer of this fact at the point of claim.