Steven Bartlett - building a culture Flashcards

1
Q

Who is Steven Bartlett?

A
  1. Steven Bartlett is a British entrepreneur and founder of Social Chain, a global social media marketing agency.
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2
Q

Bartlett believes that self-belief comes from the …?

A

Bartlett believes that self-belief comes from the accumulation of first-hand evidence rather than assertion.

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3
Q

What does self-belief come from, according to Steven Bartlett? ( …..-…. ……..)

A
  1. Steven Bartlett believes that self-belief comes from overcoming challenges and setbacks, taking risks, and believing in oneself. Collecting first-hand evidence about your successes and failures builds resilience.
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4
Q

What stories can individuals tell themselves to cultivate a sense of self-belief and a growth mindset?

A
  1. To cultivate a sense of self-belief and a growth mindset, individuals can tell themselves stories about their past successes and strengths, visualize their future achievements, and surround themselves with positive and supportive people.
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5
Q

What is the right balance between challenge and boredom, according to Steven Bartlett?

Implication for leaders? (‘Therefore you must..?’)

A
  1. The right balance between challenge and boredom varies for each individual, but according to Steven Bartlett, it is important to find tasks that are challenging but not overwhelming (and therefore you must know your colleagues).
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6
Q

What helps in keeping people motivated, according to Steven Bartlett?

Setting…? (C g)

Providing..? (F & rec)

A work environment which is..? (P & su)

Creating..? (C: fo……. , bo… , be..)

A
  1. According to Steven Bartlett, keeping people motivated involves setting clear goals, providing feedback and recognition, and creating a supportive and positive work environment - including communities (football / books / beer).
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7
Q

How do failure and experimentation lead to self-belief and camaraderie, according to Steven Bartlett?

A
  1. Failure and experimentation can lead to self-belief and camaraderie by providing opportunities for learning and growth, building resilience, and fostering a culture of innovation and collaboration.
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8
Q

How can organizations avoid “quiet quitting,” according to Steven Bartlett?

A
  1. To avoid “quiet quitting,” organizations need to provide opportunities for personal and professional development, create a supportive and inclusive culture, and communicate transparently with employees.
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9
Q

What is the importance of learning for young staff, according to Steven Bartlett?

A
  1. Steven Bartlett believes that learning is essential for young staff to develop their skills, gain confidence, and contribute to the success of the organization.
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10
Q

What kind of communities can help people feel a sense of belonging, according to Steven Bartlett?

A
  1. Communities that share common interests, values, and goals can help people feel a sense of belonging, build relationships, and collaborate on projects.
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11
Q

Why is diversity necessary for innovation, according to Steven Bartlett?

A
  1. Diversity is necessary for innovation because it brings different perspectives, ideas, and experiences to the table, which can lead to more creative and effective solutions.
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12
Q

What is the “Kaizen” philosophy, according to Steven Bartlett?

A
  1. The “Kaizen” philosophy emphasizes continuous improvement, involving everyone in the organization in the process of identifying and solving problems, and striving for excellence (bottom up - everyone’s ideas count and are important). Marginal gains.
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13
Q

What does Steve Jobs mean by “if you get the first ten people right, it’s self-policing”?

A
  1. Steve Jobs meant that leadership at the top level must have clear, coherent vision so that they can communicate to all and prevent confusion / variability.
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14
Q

How does a strong culture influence new hires in an organization, according to Steven Bartlett?

A
  1. A strong culture can influence new hires by providing a clear sense of purpose, values, and expectations, and by creating a welcoming and supportive onboarding process. If the culture is strong, the new hires adapt to it - if it’s weak, the organisation adapts instead.
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15
Q

What is the role of leaders in reinforcing a positive culture within an organization, according to Steven Bartlett?

A
  1. Leaders play a critical role in reinforcing a positive culture by modeling the desired behaviors, communicating openly and honestly, and recognizing and addressing issues that undermine the culture.
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16
Q

What is the importance of purpose in creating a positive and strong culture within an organization, according to Steven Bartlett?

A
  1. Purpose is important in creating a positive and strong culture within an organization because it gives employees a sense of meaning and direction, aligns everyone around a shared vision, and inspires commitment and dedication.
17
Q

According to Steven Bartlett, empowering people involves giving them…

au…… , re….. and su….. to a…… their g….. , take o…….. of their work and develop their skills and potential.

A
  1. Empowering people involves giving them autonomy, resources, and support to achieve their goals, take ownership of their work, and develop their skills and potential.
18
Q

What is the relationship between self-belief and resilience, according to Steven Bartlett?

A
  1. Self-belief and resilience are closely related because self-belief provides the motivation and confidence to persevere in the face of challenges and setbacks, while resilience enables individuals to bounce back from adversity and continue to grow and develop.
19
Q

What is the difference between ‘type 1’ and ‘type 2’ decisions?

Steven Bartlett - Building a Culture

A

Type 1 decision - a door you cant walk back through - type 2, a door you CAN walk through (make decisions about these quickly)

20
Q

By telling ourselves stories like “I am the sort of person who…” and filling in the blank with positive qualities or accomplishments, we can ….?

A

By telling ourselves stories like “I am the sort of person who…” and filling in the blank with positive qualities or accomplishments, we can cultivate a sense of self-belief and a growth mindset.

21
Q

Bartlett highlights that the culture within an organization is a deciding factor in determining whether 1+1 equals 1.5 or 3. This means ..?

A

Bartlett highlights that the culture within an organization is a deciding factor in determining whether 1+1 equals 1.5 or 3. This means that a positive and strong culture can make the sum greater than its parts, whereas a negative and weak culture can lead to a result that is less than expected.

22
Q

If the culture’s strong, the new people become like…? But ..?

A

If the culture’s strong, the new people become like the culture BUT if the culture’s weak, the culture becomes more like the new person

23
Q

How does Steven Barlett’s thinking link to that of James Clear?

A

Clear writes: “Your identity is literally your “repeated beingness.”5 Whatever your identity is right now, you only believe it because you have proof of it. If you go to church every Sunday for twenty years, you have evidence that you are religious. If you study biology for one hour every night, you have evidence that you are studious.”