POM PRELIMS

Question 1

How do we arrange the various equipment, departments, and workstations in our facility?

Answer 1

Facility Layout

Question 2

How many units of our products will be demanded by our customers or how many customers may avail of our services in some time in the future time?

Answer 2

Demand Forecasting

Question 3

How large should our facility be, how many units of the product should it be to be able to produce or how many customers should it be to be able to accommodate at any given time?

Answer 3

Capacity Planning

Question 4

How do we make sure that our products meet or exceed the requirements of our customers?

Answer 4

Quality Management

Question 5

How do we make a good fit between our workers, their work and environment to maintain their motivation and productivity?

Answer 5

Design of work systems

Question 6

Organizational attributes or characteristics that could help the organization in achieving its vision and mission

Answer 6

STRENGHTS

Question 7

The ability of an organization to meet or exceed customers expectations

Answer 7

QUALITY

Question 8

The organizational way of life that involves everyone in the organization in the never-ending pursuit of improving their ability to satisfy customers

Answer 8

TQM (Total Quality Management)

Question 9

Customer focus; process focus and continuous improvement; and participation and teamwork

Answer 9

MAJOR TQM PRINCIPLES

Question 10

Issues, events or trends in the external environment that could hinder the organization from fulfilling its vision and accomplishing its mission

Answer 10

THREATS

Question 11

The ability to of an organization to set and achieve the right objective is

Answer 11

EFFECTIVENESS