2.5.2 Effective recruitment Flashcards

1
Q

Who are the main decision makers for their business?

A

Sole traders and partnerhsips

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2
Q

Private limited and public limited companies have a board of what?

A

Directors

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3
Q

What are the qualities of Directors?

A

Meet regularly to decide the aims and objectives of the business
Make decisions that affect all the stakeholders
People who decide whether dividends will be paid (Profit to shareholders)
Need to be aware of their legal responsibilities as directors
May decide to employ senior managers to be responsible for the day-to-day operations of the business in order for aims and objectives to be achieved.

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4
Q

What do senior managers might need to do?

A

Hire supervisors or team leaders to help them communicate with, manage and motivate staff

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5
Q

What are line managers ( supervisors and team leaders) in charge of?

A

Authority to delegate work, reward and discipline staff
Staff during their shift
are normally paid a higher salary for this responsibility

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6
Q

What are operational staff hired for?

A

Look after other day-to-day jobs (receptionist)

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7
Q

What do support staff do?

A

Carry out specific jobs that facilitate business success (canteen staff)

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8
Q

What is internal recruitment?

A

When a business appoints someone for a job who already works for the business

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9
Q

Characteristics of Internal recruitment?

A

member of staff is familiar with business and is known to be reliable
No need for expensive advertising and induction training
Old job needs to be filled
Some staff may be resentful if a colleague is promoted for a job they desire
Methods of advertising include : notices in staff rooms, emails, management recommendation and announcements at meetings

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10
Q

What is external recruitment?

A

When a business hires people from outside of the business

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11
Q

Characteristics of external recruitment?

A

New recruits are often highly motivated and productive
New recruits will require expensive induction training, time to settle into the role; may also need support from other staff, which might slow existing staff productivity
Advertising for external recruitment can be expensive and lengthy process (3-month notice)
Methods of advertising includes : online advertising, notices in Job centres, recruitment agencies, advertising in newspapers

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12
Q

What documentation is needed for recruitment?

A

CV
Job description
Person specification
Job application form

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13
Q

What is a CV (curriculum vitae)?

A

Summary of personal, career, education and skills details

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14
Q

What is a Job description?

A

A document prepared by a business that explains the responsibilities and duties of a job

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15
Q

What is a person specification?

A

A document prepared by a business that explains what they are seeking in any applicant for a job; essential and desirable qualifications, skills, attitudes ,characteristics and experience

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16
Q

What is a job application form?

A

A form prepared by a business for a candidate to complete when applying for a job. An application form allows specific questions to be asked, in a format that helps a business to treat staff equally.

17
Q

What is the hiring process?

A

Job posting -> Review of application -> In-person interview -> Job testing -> Job offer