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PMP > Lesson 8 > Flashcards

Lesson 8 Flashcards

1
Q

Issue-

A

• a condition or situation that may have an impact on the project objectives
~ Predictive teams use the term issue log

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2
Q

Impediment

A

• an obstacle that prevents the team from achieving its objectives- Also known as a blocker
~ Adaptive teams tend to use an impediment log

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3
Q

Risks- Predictive

A

• focused on the future
• can be positive or negative
• are documented in the risk register
• response is called a “risk response”

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4
Q

Issues- Predictive

A

• focused on the present
• will always be negative
• are documented in the issue log
• response is called a “workaround”

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5
Q

Issue Log- Predictive

A

• track problems, inconsistencies or conflicts and conduct investigation towards resolution

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6
Q

Steps to Discover & Solve Impediments Using Scrum- Adaptive

A

• discover the problem/ cause
• solve it. The scrum master is responsible for finding a resolution with concerned parties
~ often involves dealing with conflict somewhere in the organization
~ resolution can help the organization grow in agility

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7
Q

Removing Impediments- Adaptive

A

• track impediments
• reprioritize product backlog
• use daily standup meetings
• be a servant leader

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8
Q

Causes of Project Changes- Predictive

A

• inaccurate initial estimates
• new regulations
• missed requirements
• specification changes

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9
Q

Causes of Project Changes- Adaptive

A

• product backlog
• sprints

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10
Q

Product backlog

A

• Running To Do List

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11
Q

Monitor the External Business Environment

A

• change can bring negatives as well as positives, such as opportunities to add or extend value
~ monitor the external environment
~ remain vigilant for threats
~ constantly update the risk register and thresholds
~ use tools
~~ PESTLE (Political, Economic, Sociological, Technological, Legal Environmental)
~~ TECOP (Technical, Environmental, Commercial, Operational, Political)
~~ VUCA ( Volatility, Uncertainty, Complexity, Ambiguity)

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12
Q

Manage Change Overview and Controls- Predictive

A

Overview
• perform Integrared Change Control linear process

Control
• perform Integrated Change Control process
• change request process
• change control board (CCB)
• artifact management (updates)

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13
Q

Manage Change Overview and Controls- Adaptive

A

Overview
• feedback and development cycle

Controls
• product owner role- key decision maker and runs backlog
• everyone participates in backlog refinement
• use demos to understand requirements
• No changes allowed during a sprint

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14
Q

Manage Change Overview and Controls- Hybrid

A

Control and Overview
• use predictive or adaptive

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15
Q

Which Approach will utilize the Change Management Process Flowchart? Adaptive, Predictive or Hybrid

A

• Predictive

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16
Q

What are the 4 types of Change Request

A

• Corrective Action
• Preventive Action
• Defect Repair
• A Change

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17
Q

Correction Action- Change Request

A

• adjusts the performance of the project work with the project management plan

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18
Q

Prevention Action- Change Request

A

• ensures future performance of the project work with the project management plan

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19
Q

Defect Repair - Change Request

A

• modifies a nonconformance without the project

20
Q

A Change - Change Request

A

• modifies a project baseline

21
Q

Predictive Change Control Systems
Change Control Board

A

• forms tracking methods, processes and approval levels required for authorizing or rejecting requested change

22
Q

Contract Change Control System- Predictive

A

• the system used to collect, track, adjudicate and communicate changes to a contract

23
Q

What are the types of contract and changes

A

• administrative changes
• contract modifications
• supplemental agreement
• constructive changes
• termination of contract

24
Q

Types of contract and changes - Administrative Changes

A

• non substantive changes, usually about contract administration method

25
Q

Types of contract and changes - Contract Modifications

A

• substantive change to contract requirements or product requirements

26
Q

Types of contract and changes - Supplemental Agreement

A

• an additional agreement related to the contract but negotiated separately

27
Q

Types of contract and changes - Corrective Changes

A

• changes made by buyer through action or inaction

28
Q

Types of contract and changes - Termination of Contract

A

• vendor defaults or buyers need changes

29
Q

What are the legal concepts when managing disputes

A

• warranty
• waiver
• breach of contract
• cease and desist letter

30
Q

Does Procurements need to be closed to close a Project?
T or F

A

• True

31
Q

Warranty- Legal Concept

A

• a promise, explicit or implied, that goods or services will meet a pre- determined standard. The standard may cover reliability, fitness for use, and safety

32
Q

Waiver- Legal Concept

A

• a legally binding provision in which one party in a contract agrees to forfeit a claim without the other party becoming liable, even inadvertently

33
Q

Breach Of Contract- Legal Concept

A

• failure to meet some or all the obligations of a contract. It may result in damages paid to the injured party, litigation or other ramifications

34
Q

Cease & Desist ( C& D) letter- Legal Concept

A

• a letter sent to an individual or a business to stop (cease) allegedly illegal activities and to not undertake them again (desist) . Often uses as a warning of impending legal action if it is ignored

35
Q

Process, Asjudicate and Communicate Claims

A

• contested changes and potential constructive changes including
~ lack of agreement on compensation for change
~ lack of agreement that change occured
• if not resolved, handle through alternative dispute resolution (ADR) established in contract
• settlement through negotiation is preferred
• the “last resort” is litigation

36
Q

Adaptive-Upfate Project Management Plan based on:

A

• the scope of changes, you may need to update
~ scope
~ time lines
~ work packages
~ team member assignments

37
Q

Would an agile (adaptive) team might remove lower- value deliverables from the scope to make room for the change? T or F

A

• True

38
Q

Predictive- Projects or Phase Close Fulfillment

A

• stakeholders accept deliverables based on acceptance criteria established at the beginning of the project management plan
• acceptance criteria may be modified during a project life cycle
• use the requirements traceability matrix to ensure completion and approval of all requirements

39
Q

Adaptive- Projects or Phase Close Fulfillment

A

• at the end of an iteration, the tram and stakeholders assess the product/ service against their mutually agreed definition of done (DoD)
• final acceptance occurs prior to product release

40
Q

Why Projects or Phases Close- Premature or Forced Closure

A

• requirements/needs change
• project/ deliverables is no longer feasible
~ internal- organization makes change to the business case
~ external- a legal or regulatory change prohibits progress
• project/ deliverables is no longer desirable
• impediment encountered
~ financial support is not available to complete the requirements
~ risks with significant consequences make successful completion impossible

41
Q

Close Project or Phase Activities - Predictive

A

• acceptance of deliverables or product by customers
• transition of deliverables or product to customer
• notify enterprise and organizational functions; update and OPAs
• prepare final report
• conclude external obligations, including legal, regulatory, contractual— e.g. transfer of liability, closure of all accounts in financial system
• archive project information
• release resource la ( human, financial and physical assets)

42
Q

Predictive- Transitions ( Handovers)

A

• deliverables are handed to the customer or owner. Transition/ handovers specifications for deliverables are in the project management plan

43
Q

Hybrid- Transitions ( Handovers)

A

• a tailored solution that delivers value— most likely in an incremental way— to the organization

44
Q

Adaptive- Transitions ( Handovers)

A

• every iteration output is handed to the product owner

45
Q

Transition Readiness

A

•’readiness may require additional change management activities to ensure adoption and overcome resistance.

Assess the readiness of all parties
• end users
• the business
• project team
• support staff

PMP (11 decks)

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