Health Care Administration

Question 1

Strategic planning

Answer 1

involves critical self-examination to bring about organization improvement

Question 2

vision statement

Answer 2

a concise statement that describes the ideal state to which an organization aspires

Question 3

mission statement

Answer 3

a written expression of an organization’s philosophy, purpose & characteristics

Question 4

accreditation

Answer 4

formal recognition indicating that a program meets certain prescribed quality standards

Question 5

WOTS analysis

Answer 5

a data collection and appraisal technique designed to determine an organization’s “weaknesses, opportunities, threats, and strengths” underlying planning

Question 6

operational planning

Answer 6

defines organization activities in the short term, usually no longer than 2 years

Question 7

policies

Answer 7

expresses an organization’s intended behavior relative to a specific program subfunction

Question 8

processes

Answer 8

a collection of steps designed to direct the most important tasks of an organization

Question 9

procedures

Answer 9

provides specific directions for members of an organization to follow

Question 10

practices

Answer 10

the action that takes place in response to administrative problems