1.3 Marketing Mix & Strategy Flashcards

(61 cards)

1
Q

What are the 4p’s of marketing in the marketing mix?

A

Product, Price, Place, Promotion.

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2
Q

What is the design mix?

A

The combination of elements that make up a products design.

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3
Q

What are the 3 functions of the design mix

A

Function, Aesthetic and Cost.

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4
Q

What is the definition for function?

A

A product’s intended purpose and the specific tasks it is designed to perform.

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5
Q

What is the definition for aesthetic?

A

The products visual and sensory appeal, including its form, shape, colour and texture.

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6
Q

What is the purpose of promotion?

A

To help build brand awareness and loyalty.

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7
Q

What are the eight types of promotion?

A

1)Digital communications
2)Sponsorships
3)Public relations
4)Advertising
5)Direct marketing
6)Sales promotions
7)Personal selling
8)advergaming

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8
Q

What are the 2 advantages of advertising?

A

1)It can reach large audiences and increase brand awareness.
2)Can also be used to create a specific brand image.

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9
Q

What are the 3 disadvantages of advertising?

A

1)Can be expensive
2)Can be difficult to measure
3)Many customers ignore ads

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10
Q

What is advertising?

A

Promotion through paid channels such as television, radio and magazines.

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11
Q

What is direct marketing?

A

Communicating directly with customers through email, text message, social media or post.

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12
Q

What are the 2 advantages of direct marketing?

A

1)Businesses can target specific audiences
2)direct marketing is measurable, which enables businesses to track their results and adjust their strategy accordingly.

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13
Q

Are the 2 disadvantages of direct marketing?

A

1)Customers may perceive emails as spam
2)Can be costly if businesses do not have an established customer database.

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14
Q

What are sales promotions?

A

Techniques that encourage the purchase of a product by offering temporary incentives or discounts such as free samples, bogof, discount codes, loyalty cards.

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15
Q

What are the 4 advantages of sales promotion strategy

A

1)Can quickly boost sales
2)Can help to clear stock or promote a new product
3)Can encourage impulse purchases
4)Can be targeted to specific segments of customers.

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16
Q

What are the 2 disadvantages of sales promotion strategies?

A

1)Can be expensive especially if promotion requires heavy discounts.
2)may reduce the sales of full-priced products

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17
Q

What is personal selling?

A

When a sales person interacts with potential customers one on one through digital communication channels.

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18
Q

What are the 2 advantages of personal selling?

A

1)allows businesses to build relationships with their customers.
2)Enables businesses to provide personalised advice and guidance to customers.

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19
Q

What are the 2 disadvantages of personal selling?

A

1)can be expensive due to hiring and training sales staff
2)It is difficult to scale to large audiences.

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20
Q

What is a sponsorship?

A

An agreement where a company provides financial support to an event, team or organisation in exchange for marketing exposure.

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21
Q

What are 3 advantages of sponsorships?

A

1)Can help to build brand awareness.
2)can create emotional connections with target audiences
3)Can reach new customers

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22
Q

What are 3 disadvantages of sponsorships?

A

1) Can be expensive, especially for high profile events or properties
2)May not directly drive sales
3)May be subject to negative publicity if sponsored entity experiences a scandal or controversy.

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23
Q

What are public relations?(PR)

A

Building relations with the public and managing reputation. This can include media relations.

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24
Q

What are 3 advantages of public relations?

A

1)can enhance a businesses reputation
2)This can lead to increased customer loyalty
3)can be cost effective when compared to advertising or personal selling

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25
What is a disadvantage of public relations?(PR)
Can be time consuming and is difficult to measure.
26
What is digital communications?
Any form of marketing or communication that is delivered electronically. such as social media, search engine optimisation.
27
What are 2 advantages of digital communications?
1)Can be highly targeted to specific customer segments 2)Can provide real time engagement and feedback from customers
28
What are 3 disadvantages of digital communications?
1)Can be easily ignored/filtered out by customers 2)May require significant investment in technology 3)May not be effective for reaching older or less digitally savvy customer segments
29
What is branding?
The process of creating a unique and identifiable name, design, symbol or other feature that differentiates a product or company from its competitors.
30
What are the three types of advertising?
1)Product branding 2)manufacturer/corporate branding 3)own brand product
31
What is corporate branding?
The use of a company name or logo to promote all the products or services offered by the company.
32
What are the 3 advantages of corporate branding?
1)Creates strong brand recognition and reputation 2)allows the company to leverage its existing reputation and customer base to introduce new products more easily. 3)economies of scale by promoting multiple products
33
What are the 2 disadvantages of corporate branding?
1)If a company’s reputation is damaged by a product, it can have a negative impact on all the products 2)if the company faces intense competition in one market it may affect the sales of all the products
34
What is product branding?
The use of a unique name, design, or symbol to promote a specific product.
35
What are 3 advantages of product branding?
1)helps to differentiate products from competitors 2)allows the company to market different products to different segments of the market 3)help build customer loyalty and trust by associating the product with a specific quality.
36
What are three disadvantages of product branding?
1)The cost of promoting a new brand for each product can be expensive 2)building new brands for each product from scratch is very difficult 3)different products within the brand may have different levels of quality, which can affect customer satisfaction
37
What is own brand or private label branding?
The use of a retailers name to promote a specific product or service.
38
What are the 3 advantages of private label branding?
1)Help retailers differentiate themselves from competitions by offering unique products 2)allows retailers to offer products at a lower cost than branded products 3)help to build customer loyalty by offering exclusive products
39
What is a disadvantage of private label branding?
1)own brand products may have a lower perceived quality than branded products which can affect customer loyalty and trust.
40
What are the 3 benefits of branding
1)Added value 2)Ability to charge premium prices 3)Reduced price elasticity of demand
41
How can strong branding reduce price elasticity of demand?
As customers who are loyal to a brand are more likely to continue purchasing the products even if the price increases.
42
How do USP’s help to build a strong brand recognition?
Make a product/service stand out from its competitors and build reputation by emphasising these unique qualities.
43
How does advertising help to create strong brand recognition?
Create compelling ads that resonate with their target audience, raise brand awareness and communicate their value proposition with the right advertising strategy.
44
How do sponsorships help gain strong brand recognition?
Helps to gain exposure and build their reputation.
45
How does social media help gain strong brand recognition?
Brands can build a loyal following and create a community around their brand.
46
What are the 6 types of pricing strategy?
1)Cost plus 2)Price skimming 3)Psychological 4)Predatory 5)Competitive 6)Penetration
47
What is cost plus pricing?
The business calculates the cost of production and then adds a markup to determine the final price.
48
What is price skimming?
The business sets a high price for a new product/service when it is first introduced to the market in which the price gradually decreases to ensure sales continue.
49
What is penetration pricing?
The business sets a low price for a new product/service when it is first introduced, once they attract enough customers the business will gradually raise the price.
50
What is predatory pricing?
The business sets prices so low that it drives competitors out of the market.
51
What is competitive pricing?
The business sets its prices based on its competitors prices.
52
What is psychological pricing?
This pricing strategy takes into account the customers emotions, beliefs, and attitudes towards a product/service by setting its prices at £9.99 instead of £10 as customers perceive this as better value.
53
What are the 6 factors influencing the choice of pricing strategy.
1)number of USP’s/amount of differentiation 2)price elasticity of demand 3)level of competition in the business enviroment 4)Strength of brand 5)stage in the product life cycle
54
What pricing strategy would you use if demand is elastic?
Penetration pricing.
55
What pricing strategy would you use if demand is inelastic?
Price skimming.
56
What pricing strategies would you use if the level of competition is high?
Psychological, Competitive and predatory.
57
What pricing strategy would you use if you have a strong brand?
Psychological, cost plus or skimming.
58
What pricing strategy would you use if you have a weak brand?
Penetration and competitive pricing.
59
What pricing strategies would businesses use in the introduction stage of the product life cycle?
Skimming pricing
60
What pricing strategies would businesses use in the growth or maturity stage of the product life cycle.
Competitive pricing and seeing the decline in price overtime from skimming pricing in the introduction stage.
61
What pricing strategy would a business use if they need to cover costs and make a profit?
Skimming and cost plus.