Communication In A Business Flashcards

1
Q

What is internal communication ?

A

Communication that takes part within a business

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2
Q

What is vertical communication ?

A

Communication between different parts of the hierarchy in the business

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3
Q

What is exsternal communication ?

A

Communication outside of a business

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4
Q

Why is communication in a business ?

A

Financial problems

Marketing ideas

Human Resources

Operations of the business

Government polices

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5
Q

Ways a business communicates with each other ?

A

Phone call

Meetings

Presentations

Letters

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6
Q

Advantages of social media to a business ?

A

Lots of users ( customers )

Easy to update customers with the business

Visual images of products

Cheaper to advertise than tv

Good for staff communication

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7
Q

Disadvantages of social edit in a business ?

A

Cost to keep running in a business

Can be difficult to tell if it’s effective

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