Professionalism and Soft Skills Practice Quiz Flashcards

1
Q

Five most common ways of dealing with conflict as outlined in the course?

A

Competing

Accommodating

Avoiding

Compromising

Collaborating

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2
Q

What two priorities should be considered when determining the priority of an activity?

A

Urgency and importance

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3
Q

Potential target markets can include?

A

First time buyers

The move up market

High-net-worth individuals

Investors

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4
Q

What is a sphere of influence?

A

Each person you know has many contacts of their own whom you have access to.

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5
Q

What is MLS

A

A database that provides a current inventory of available property listings and history of sales in a geographic area

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6
Q

True or False: As a business owner, the Alberta Occupational Health and Safety Act does not apply if you are a one-person operation

A

False

All people employed in Alberta, whether employees or self-employed, must comply with the Alberta Occupation Health and Safety Act (OHS)

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7
Q

What is the term used to describe the process of transfer of property from one party to another?

A

Conveyancing

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8
Q

How long after they have been created do brokerages keep real estate transaction documents for?

A

3 Years

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9
Q

True or False: A brokerage can pay person or general office expenses or other renumeration payable to a brokerage’s authorized officials, brokers or associates out of an account in which money is held in trust.

A

False

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10
Q

True or False: You commission from your brokerage is excluding GST

A

False

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11
Q

According to RECA’s advertising guidelines, your advertisement may:

A

Not be false or misleading

Only be done on behalf of a brokerage

Include the full name of a brokerage

Include your name

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12
Q

Anything a brokerage offers to a specific person who is a party to a specific real estate transaction or mortgage deal to assist, persuade or cause that person to enter into or complete a specific transaction or deal is called?

A

Inducement

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13
Q

Which of the cannot be advertised to the general public?

Promotions

Incentives

Inducements

Your brand

A

Inducements

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14
Q

When you are working with two clients who are together and they have not indicated a term for this person they are in a personal or professional relationship with, what is the best term to use for this person?

A

Partner

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15
Q

Identify some items you should prioritize the first few weeks and months of your new career.

A

Create a career business complete, complete with goals.

Correctly unselected
Secure all of the materials you need in order to do your job well.

Correctly unselected
Find a mentor who can assist you.

Correctly unselected
Make a list of your network, which might come in handy.

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16
Q

Inclusive term for Master Bedroom

A

Primary bedroom