LO3:the impact of structure on a business Flashcards
what is delegation?
refers to the allocation of the task to someone else.
Can delegation be done by anyone?
no, delegation should only be done by a someone who has the authority to.
advantages of delegation?
-improves motivation
-improves staff skills
-managers focus on leadership decisions
Disadvantages of delegation?
-poor managers may over delegate
-staff feel that they are being over worked
-issues aren’t capable of doing work.
what three factors should an organisational structure be impacted upon?
1.accountabillity
2.authority
3.responsibillity
what is accountability?
the ability to explain what’s happened and why. it’s not the same as responsibility
what is authority?
shown by the chain of command- this is determined by the structure
what is responsibility?
shown by the span of control, cannot be delegated
what is a communication path?
refers to how the information is shared with staff, the organisation structure can impact this.
what is empowerment?
refers to the granting of authority to make decisions
advantages of empowerment?
-increased motivation
-develops staff skills
-decisions can be made faster
disadvantages of empowerment?
-potential for mistakes
-must be done gradually
-may demotivate staff
