human resources Flashcards
1
Q
tall structures advantages
A
- small span on control - limits managers workload
- regular promotion opportunities
- everyone knows who to go and ask for help
1
Q
tall structure disadvantages
A
- difficult communication - passed through many levels
- slow decision making
2
Q
flat structure advantages
A
- fewer managers - reduce costs
- quicker communication
3
Q
flat structure disadvantages
A
- wide span of control
- heavy training
4
Q
organisation chart benefits
A
- improve communication
- specialise in diff departments
- know who to report
- improve control
5
Q
effective communication importance
A
- coordinate actions
- feedback
- improved motivation
6
Q
poor communication problems
A
- incomplete actions - unhappy customers
- lower cooperation
- low motivation - not know what’s happening - low productivity
- delay in supplies
7
Q
effective communication barriers
A
- language
- cultural
- perception
- physical
