Ch 2 Flashcards

1
Q

Developing and applying sound life skills helps build a foundation for a successful career in salons and

spas. Which life skill is most important for a cosmetologist?
a. Maintaining a cooperative attitude
b. Delegating work to subordinates
c. Using standard procedures for all tasks
d. Working independently

A

a. Maintaining a cooperative attitude

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2
Q

_____ is the process of fulfilling one’s full potential over the period of a lifetime.

a. Professional development
b. Self-actualization
c. Career advancement
d. Goal-driven behavior

A

b. Self-actualization

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3
Q

_____ is based on inner strength and begins with trusting your ability to achieve set goals.

a. Self-esteem
b. Self-actualization
c. Mental competence
d. Mental energy

A

a. Self-esteem

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4
Q

What is a success strategy that can turn your image of a dream job into a successful salon?

a. Motivation
b. Visualization
c. Productivity
d. Organization

A

b. Visualization

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5
Q

____ unblocks the creative mind and allows for the exploration of new ideas and solutions.

a. Being highly disciplined
b. Critiquing other people’s work
c. Following salon guidelines
d. Eliminating self-critical thoughts

A

d. Eliminating self-critical thoughts

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6
Q

What are the three habits mentioned in your text that can keep you from maintaining peak
performance?
a. Rigid scheduling, perfectionism, and networking
b. Overthinking, taking breaks, and lack of a game plan
c. Procrastination, perfectionism, and lack of a game plan
d. Visualization, procrastination, and networking

A

c. Procrastination, perfectionism, and lack of a game plan

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7
Q

What symptom of faulty organization results from scheduling too many tasks at one time and then
putting them off to complete at a later date?
a. Procrastination
b. Visualization
c. Socialization
d. Perfectionism

A

a. Procrastination

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8
Q

_____ is the unhealthy compulsion to do things perfectly due to the fear of taking risks and making

mistakes.
a. Procrastination
b. Scheduling
c. Arrogance
d. Perfectionism

A

d. Perfectionism

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9
Q
\_\_\_\_\_ is the conscious act of planning your life with daily, monthly, and yearly goals, instead of just
letting things happen. 
a.  Looking for inspiration 
b.  Focusing on productivity 
c.  Having a game plan 
d.  Visualizing your future
A

c. Having a game plan

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10
Q
Despite what emotions a person feels, \_\_\_\_\_ and \_\_\_\_\_ skills will help people move to the next level
in their career. 
a.  creativity; productivity 
b.  networking; critical thinking 
c.  motivation; self-management 
d.  visualization; time-management
A

c. motivation; self-management

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11
Q

What term refers to having a talent such as painting, acting, cutting hair, applying makeup, or doing
artificial nails, as well as possessing unlimited inner resources of ideas and solutions?
a. Creativity
b. Productivity
c. Motivation
d. Visualization

A

a. Creativity

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12
Q
What are three active problem-solving words that should be utilized when building a positive
vocabulary? 
a.  Create, produce, and motivate 
b.  Produce, motivate, and visual 
c.  Explore, analyze, and determine 
d.  Analyze, create, and produce
A

c. Explore, analyze, and determine

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13
Q

One essential part of any business plan is a _____, which establishes the purpose and values of an
institution, provides a sense of direction by defining guiding principles and clarifying goals, and functions as the foundation for the business operation.
a. mission statement
b. personnel vision
c. guideline of standards
d. budget outline

A

a. mission statement

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14
Q

Which term refers to the identification of long-term and short-term goals?

a. Mission statement
b. Business plan
c. Goal setting
d. Visualization

A

c. Goal setting

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15
Q

Which action is the best example of a short-term goal?

a. Getting to class on time
b. Going to school to become a licensed cosmetologist
c. Saving enough money to purchase a salon
d. Training to become a hair cutting specialist

A

a. Getting to class on time

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16
Q

Which action is the best example of a long-term goal?

a. Getting to class on time
b. Completing homework assignments
c. Graduating from cosmetology school
d. Becoming a salon owner

A

d. Becoming a salon owner

17
Q

_____ means to order tasks on a to-do-list from most important to least important.

a. Visualizing
b. Problem-solving
c. Prioritizing
d. Actualizing

A

c. Prioritizing

18
Q
Arriving to work on time, starting the first client as soon as he or she arrives, and staying on schedule
are good examples of real-life \_\_\_\_\_. 
a.  mission planning 
b.  time management 
c.  actualization 
d.  visualization
A

b. time management

19
Q

How can a licensed cosmetologist best keep abreast of new trends, techniques, products, and
information?
a. Review training manuals from school.
b. Watch and learn from other professionals in the workplace.
c. Attend a trade show once every five to ten years.
d. Seek continuing education opportunities.

A

d. Seek continuing education opportunities.

20
Q

If studying or other activities become overwhelming, focus on _____.

a. completing the large tasks first
b. completing small tasks one at a time
c. your overall goals for your career
d. something else for an hour or so

A

b. completing small tasks one at a time

21
Q

The moral principles by which we live and work are known as _____.

a. laws
b. rules
c. ethics
d. regulations

A

c. ethics

22
Q

Providing skilled and competent services; being honest, courteous, and sincere; maintaining client
confidentiality; participating in continuing education; and distributing accurate information are five actions of _____ behavior. a. aesthetic
b. ethical
c. regulatory
d. altruistic

A

b. ethical

23
Q

What are the four primary aspects of ethical professionals, as mentioned in your text?

a. Training, integrity, intention, and respect
b. Self-care, transparency, intention, and respect
c. Self-care, integrity, discretion, and communication
d. Training, transparency, discretion, and communication

A

c. Self-care, integrity, discretion, and communication

24
Q
\_\_\_\_\_, also known as tact, is the ability to deliver truthful, even sometimes critical or difficult,
messages in a kind way. 
a.  Diplomacy 
b.  Integrity 
c.  Receptivity 
d.  Sensitivity
A

a. Diplomacy

25
Q
A combination of understanding, empathy, compassion, responsiveness, and acceptance can best be
described as \_\_\_\_\_. 
a.  professionalism 
b.  sensitivity 
c.  stability 
d.  diplomacy
A

b. sensitivity

26
Q
Professionals who practice active listening and have both non-verbal and verbal skills, are effective at
\_\_\_\_\_. 
a.  creative inspiration 
b.  goal setting 
c.  time management 
d.  communication
A

d. communication