Communication and Negotiation

Question 1

What are the benefits of effective and written
communication?

Answer 1

Effective written communication is will help prevent disputes arising

Effective written communication allows you to confirm you have understood your client’s objectives

Question 2

What do you mean by technical and non-technical people?

Answer 2

You would talk to someone who has technical understanding of the property sector in a different way to someone who is not familiar with sector

Question 3

What are the different methods of communication and what
is the best?

Answer 3

Written
Verbal
First person
(Dependent on the situation and the clients needs)

Question 4

How do you prepare for a Negotiation?

Answer 4

• Agree your client’s objectives and negotiating strategy before starting the negotiation
• Decide and on which point they may be able to concede and which are nonnegotiable
• Walk away when you need to

Question 5

Development consultancy Gosport
How did you demonstrate effective communication and
negotiation?

Answer 5

When drafting this options and appraisal report I had to lease with a number of teams across the business.
I had to communicate my client’s objectives and note the response.

Question 6

Agency West Sussex
How did you demonstrate good communication in
negotiation?
What did you include within your ITT?

Answer 6

I produced a comprehensive ITT document using written and illustrative maps and photos explaining the location of the site, restrictions and the relevent local planning policy.