Chapter 1 Flashcards

1
Q

The tactical role of marketing research is to:

A
  • determine info needs
  • make more informed marketing decisions
  • provide relevant info to business managers
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2
Q

Marketing management info systems do what?

A

Gather internal and external info on a continuous basis.

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3
Q

The marketing research process involves how many steps?

A

7.

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4
Q

Desk research requires the market researcher to:

A

examine internal company records, the info available from published sources and the internet.

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5
Q

Org objectives are best specified in?

A

Quantitative terms.

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6
Q

Defining the management decision problem requires the market research to?

A

Describe the reasons why the research is being conducted.

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7
Q

Exploratory research is undertaken to?

A

Gain an understanding of the research problem.

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8
Q

True or false? Problem identification research is undertaken to solve specific marketing problems?

A

False. Problem identification research seeks to identify the nature of marketing problems and opportunities.

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9
Q

True or false? Strategic marketing research makes decisions affecting the marketing mix?

A

False. Strategic marketing is more concerned with issues such as corporate image, the allocation of resources and target market selection.

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10
Q

True or false? Marketing research is an efficient cost effective tool?

A

False. Marketing research is very time consuming and expensive.

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11
Q

True or false? Marketing research is an effective way to identify successful new products?

A

False. Marketing research is not future oriented. It is a reflection of the past. Marketing research rejects many successful new products.

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12
Q

True or false? Decision support systems enable market researchers to integrate market info systems with interactive models?

A

True.

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13
Q

True or false? The market research problem requires the market researcher to determine what info is needed and how it will be obtained?

A

True.

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14
Q

True or false? Marketing research is only used to address marketing problems and opportunities?

A

False.

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15
Q

True or false? Marketing research reduces the probability of making poor decisions?

A

True.

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16
Q

True or false? marketing research is best done on an ad hoc as needs basis?

A

False.

17
Q

True or false? Marketing researchers seldom need to undertake a marketing problem audit?

A

False.