Management Of People Flashcards
Goals Of Human Resource Management
- recruiting and selecting employees
- motivating and training staff
- providing safe working conditions
- promoting good working relationships
- ensuring employees get paid correctly
Recruitment Process
- identify job vacancy
- carry out job analysis
- prepare a job description
- prepare a person specification
- advertise the job
- send out applications
Selection
Short Listing- a list of people thought to be suitable for the job are invited to an interview or test
References- a report from a previous employer showcasing your abilities
Interviews- Personal interview with the applicant where they have to ask questions, takes time and interviewer can be biased but Cv can be assessed
Test- a test can confirm information written on the application, not everyone performs well under test conditions
Describe Induction Training
- provides and introduction
- they learn about health and safety procedures
- they learn the tasks they are expected to carry out
ADVANTAGES
- employees become familiar with the job more quickly
- allow employees to feel a part of the business from day one
- shows employees that the business is interested in them
DISADVANTAGES
- overwhelming
- time consuming
Describe on-the-job- training
when training takes place within the business facilities
ADVANTAGES
- less expensive
- creates a good working relationship
- training is tailored to the business’ objectives
DISADVANTAGES
- the employee is still expected to carry out their other duties
- the quality is not as high as off-the-job training
Describe Off-The-Job Training
when training takes place outside a business facility , this may be provided by a college or specialist training company
ADVANTAGES
- qualifications can be gained
- training provided by experienced trainers
- opportunities to network
DISADVANTAGES
- no work is done when training is underway
- can be expensive
- can take time
Benefits To Motivated Staff
- lower staff turn over
- higher quality of product
- better customer service
- better reputation
Financial Incentives
- salary
- time rate
- overtime
- price rate
- bonus
- commission
Non-Financial Incentives
- offer flexible working practices
- giving people extra responsibilities
praising for good work - allowing people to work in teams
- providing training opportunities
- providing social events
Working Practices
- Part time working (less than full time hours)
- Temporary contracts (employing people for a short period of time)
- Home working (allowing people to work at home)
- Teleworking (allowing people to work away from the office)
- Job share (two people sharing one full time job)
Benefits Of Flexible Working Practices
BENEFITS TO EMPLOYER
- happier employees
- improved attendance
- attract potential employees
- space and money can be saved on other facilities
BENEFITS TO EMPLOYEE
- personal commitment can be juggled easier
- start and finish times can be chosen
- less stress
- improved happiness and productivity
Businesses Can Create Good Working Relationships By
- consulting with employees
- involving employees in decision making
- having an appraisal system
- having an ‘open door’ policy
-following terms and conditions of employee contract
Types Of Industrial Action
- Strike
- Work to rule (only do jobs in their description)
- Sit in (refuse to work and sit in the workplace)
- Go slow
- Overtime ban (refuse to work more hours than contracted)
- Boycott (they refuse to carry out tasks)
- Demonstration (a gathering of people raising awareness)
Impact of industrial action
BUSINESS
- production will slow or stop
- customers may go to competitors
- damaged reputation
EMPLOYEES
- no pay will be received
- stressing
- damaged relations with employers
Equality Act
Aims to prevent discrimination against
- age
- disability
- trans
- marriage and civil partnerships
- pregnancy
- race
- religion
- sex
- sexual orientation
