Chapter 8 Role of a broker Flashcards

1
Q

Who is a broker usually an agent of?

A

The policyholder/insured

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Identify three ways agency can be created

A

By consent/agreement (TOBA)
By necessity
By ratification

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is the difference between express and implied authority?

A

Express authority is expressly given usually specified in a terms of business agreement (TOBA)
Implied authority is assumed given the nature of the relationship

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

As an agent what duties does a broker owe to the insured

A

Advice on coverage

Advice on claim

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

In what circumstances may a broker act as an agent of an insurer

A

Authorised by insurer to receive and handle proposal forms
Surveys property on insurer’s behalf
Collects premiums on insurers behalf
Authorised to pay claims by insurer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Identify five duties owed by an agent to its principal

A
Obedience
Care and skill
Personal performance
Good faith
Accountability
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Identify two duties owed by the principal to the agent

A

Remuneration
Indemnity

Indemnity agaist losses incurred on the principal’s behalf

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

If it appears to a third party that an agent has the authority of their principal (apparent authority) will the principal be bound by any agreement the agent makes on their behalf with the third party

A

Yes

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Identify three ways an agency agreement can be terminated

A

By mutual agreement
Terminated by principal or agent
Performance
By death, bankruptcy, insanity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is an intermediary?

A

Known as an agent authorized by one party the ‘principal’ to bring that principal into a contractual relationship with another, termed the third party.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Who are Lloyd’s insurance brokers? and who are the regulated by?

A

These are brokers that have proved their knowledge and expertise to the council of Lloyd’s they are regulated by Lloyd’s and the FCA.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What is apparent authority

A

Third party believes agent has authority of principal when they don’t - principal can be bound by a gent if they have apparent authority

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What is an appointed representative?

A

An individual or a company that is appointed by an authorised person under the terms of a contract. An AR may be acting for an intermediary that is itself directly authorised by the regulator.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

A broker placing business on behalf of a retail or producing broker is known as ?

A

A wholesale broker

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What actions can FCA take against intermediaries who do not follow rules?

A

withdrawing that firm’s authorisation;
* disciplining both individuals and firms;
* imposing penalties;
* applying to the court for injunctions (a court order requiring certain action to be stopped); and
* prosecuting the firm.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Wants services to brokers provide to clients?

A
  • review the client’s needs;
  • advise whether the risk is insurable;
  • decide the best market for the risk;
  • negotiate terms and conditions;
  • provide advice to the client (for example, concerning the wording of the policy);
  • negotiate renewals; and
  • advise and assist clients in relation to claims matters.
    Also some provide risk management advice and pursue uninsured loss recoveries
17
Q

What services may brokers provide to insurers?

A

Bind risks under binding authority
Issue documentation
Settle claims under binding authority
Collect premium

18
Q

2 electronic systems used in London market

A

PPL or Whitespace

19
Q

Two types of insurer London Market brokers approach for quotations

A

Insurance companies
Lloyd’s syndicates

20
Q

What do underwriters “ink” their line on?

A

A slip

21
Q

Premium information is agreed by brokers with insurers using what?

A

PPL or Whitespace

22
Q

The code given to each risk is known as

A

Unique Market Reference (UMR)

23
Q

Document used as contractual document in London

A

Market Reform Contract

24
Q

Document sometimes sent out by brokers as coverage confirmation

A

Broker Insurance Document (BID).

25
Q

Who does the broker need to agree claims with in London

A

Agreement Parties

26
Q

Who maintains the central Lloyd’s claim database and processes claims on behalf of Lloyd’s syndicates?

A

Xchanging Claims Services (XCS)

27
Q

Under which Act might insurers have to pay damages for lat claim payment?

A

Enterprise Act 2016

28
Q

What is the broker who deals with the insured called?

A

Retail broker