18-04 Workplace violence awareness information

Question 1

what is one the leading causes of job related deaths

Answer 1

workplace violence

Question 2

Any form of violence or threat of violence whether actual or reasonably perceived involving a City employee or occurring in the workplace must be reported to a

Answer 2

1. supervisor
2. manager
3. Department’s Personnel office

Question 3

What is the goal of WVPP (workplace violence prevention program)

Answer 3

support a work environment in which violent or potentially violent situations are effectively addressed with a focus on prevention by increasing employee understanding of the nature of workplace violence, how to respond to it, and how to prevent it.

Question 4

How many workplace violence types are there

Answer 4

4 types

Question 5

1. Type 1 Violence - Workplace violence committed by a person who has no legitimate business at the work site, and includes violent acts by anyone who enters the workplace with the intent to commit a crime.
2. Type 2 Violence - Workplace violence directed at employees by customers, clients, patients, students, inmates, or visitors or other individuals accompanying a patient.
3. Type 3 Violence - Workplace violence against an employee by a present or former employee, supervisor, or manager.
4. Type 4 Violence - Workplace violence committed in the workplace by someone who does not work there, but has or is known to have had a personal relationship with an employee.

Answer 5

reference

Question 6

What are contributing factors to workplace violence

Answer 6

1. Personal events
2. Physical life
3. Organizational Events

Question 7

Performance indicators or warning signs

Answer 7

1. verbal signs
2. attendance problems
3. adverse impact on supervisor’s time
4. Decreased productivity
5. Inconsistent work patterns
6. concentration problems
7. safety issues
8. Poor health and hygiene
9. Unusual/changed behavior
10. Evidence of possible drug or alcohol use/abuse
11. Unshakeable depression

Question 8

If a workplace violence issue arises after hours, contact who

Answer 8

the on Call Risk Management Section Officer through MFC

Question 9

Immediate supervisor shall telephonically notify

Answer 9

LAFD’s workplace Violence Prevention Program Coordinator, the Risk Management Section Battalion Chief, directly during normal business hours

Question 10

Who is LAFD’s workplace violence coordinator

Answer 10

a Battalion Chief assigned to the Risk Management Section

Question 11

Who is Prince and Phelps

Answer 11

consultant firm that is contracted by the City of Los Angeles to conduct workplace assessments and provide a recommendation based on the findings to the Department

Question 12

workplace violence incident procedure

Answer 12

1. NAV through MFC
2. LAPD should be notified and report should be obtained
3. Supervisors shall provide immediate medical care to injured employees
4. Notify LAFD’s workplace violence prevention program coordinator

Question 13

LAFD Threat Assessment Team

Answer 13

responsible for the evaluation and management of all reported threats or acts of workplace violence involving LAFD employees

Question 14

LAFD Threat Assessment Team consists of

Answer 14

1. Risk Management Section Battalion Chief
2. Affected Chief Deputy (Administrative Operations or Emergency Operations)
3. Bureau Commander
4. Employee Relations Manager
5. Employee Relations Officer
6. Personnel Director

Question 15

LAPD threat management unit can determine if an employee is a danger to themselves or others and has the ability to institute a ___ hour hold

Answer 15

72