6.00 review Flashcards
Calling in sick only if you are truly sick is an example of what type of behavior that builds positive working relationships?
Carrying your own weight
Getting to know others on your work team
Having a good attitude
Being cooperative
Carrying your own weight
At Oh-so-Good Gourmet Cookie Company, Todd is the warehouse manager, Pamela is the lead shipping clerk, David is a part-time shipping clerk, Carrie is the shipping supervisor, and Sharon is the vice president of distribution. Following a vertical chain of command, who is Carrie’s direct supervisor?
Todd
Sharon
David
Pamela
Todd
What aspect of collective bargaining signals the successful end of negotiations?
Union leaders and management have met to present their demands.
Management and union leaders have completed their research on the issues.
Management and union leaders have reached a tentative agreement.
A mediator has clarified the issues and offered suggestions to both sides.
Management and union leaders have reached a tentative agreement.
What effect does orderly and systematic behavior have on stress in the workplace?
Reduces Stress
Increase’s stress
Creates stress
Maintains stress
Reduces Stress
How do unions benefit business?
Unions can help businesses save time by recruiting employees.
Unionized companies pay higher wages .
Unions sometimes take control of personnel matters such as promotions.
Unions give employees more bargaining power
Unions can help businesses save time by recruiting employees.
Which of the following is a benefit of effective human relations at work?
Increased wages
More downtime
Low productivity
Increased cooperation
Increased cooperation
Which of the following is an advantage to workers of having a union represent them?
Payment of union dues
Democratic votes on issues
Payment of wages during strikes
Fair treatment of employees
Fair treatment of employees
Organizing a charity event with your coworkers is an example of what type of behavior that builds positive working relationships?
Getting to know others on your work team
Carrying your own weight
Having a good attitude
Being cooperative
Getting to know others on your work team
Being enthusiastic about your job is an example of what type of behavior that builds positive working relationships?
Demonstrating courtesy and respect
Being cooperative
Getting to know others on your work team
Having a good attitude
Having a good attitude
Being patient with coworkers is an example of type of behavior that builds positive working relationships?
Demonstrating courtesy and respect
Carrying your own weight
Getting to know others on your work team
Having a good attitude
Demonstrating courtesy and respect
Why are unions a powerful force in business?
They organize workers into a single bargaining unit and increase their bargaining power.
They encourage non-striking employees to work for striking employees.
They enable management to close businesses temporarily during labor conflicts.
They increase the number of concessions that employees must make in negotiation.
They organize workers into a single bargaining unit and increase their bargaining power.
Sharing both praise and constructive criticism is an example of what type of behavior that builds positive working relationships?
Being cooperative
Carrying your own weight
Getting to know others on your work team
Having a good attitude
Being cooperative
Rhonda would like to develop her desirable personal traits so she can be more successful at work. What is the first step she needs to take?
Analyze her undesirable traits
Determine which traits are desirable
Exercise her desirable traits
Seek a mentor to help her
Determine which traits are desirable
Why do many businesses provide opportunities for their employees to continue their education or receive additional training?
To be able to promote from within
To provide financial assistance
To identify problems in the company
To support the local community college
To be able to promote from within
How does exploring different kinds of activities help to define your own personality?
It helps you to accomplish more than other employees
It helps you to motivate others
It helps you to keep friends
It helps you to determine what you prefer
It helps you to determine what you prefer
