Dp 8 - Strategies (Lean Management)

Question 1

Lean Management

Answer 1

process of systematically reducing waste in all areas of a business’s operations system whilst simultaneously improving customer value

Question 2

LM: +

Answer 2

+ Can improve business reputation as it is actively reducing and managing waste which benefits the environment
+ Reduces amount of time that is wasted between tasks
+ Quality of a business’s products can improve, leading to greater customer satisfaction

Question 3

LM: -

Answer 3

• Employees may be reluctant to commit to an attitude of zero defects due to the effort and commitment required
• May be time-consuming to train inexperienced employees and provide them with knowledge to commit to lean production methods
• Can be costly to implement as implementing new policies, procedures and training employees come at a high expense

Question 4

Pull

Answer 4

a lean management strategy that involves customers determining the number of products a business should produce for sale

Question 5

Pull: Efficiency

Answer 5

can reduce overall production and minimise the number of wasted materials, time and labour generated by a business’s production, process, increasing productivity

Question 6

Pull: Effectiveness

Answer 6

can enable a business to minimise the amount of discarded materials and resources in its production process, allowing it to reduce its expenses, allowing a business to better achieve its objectives of making profit

Question 7

One-Piece Flow

Answer 7

a lean management strategy that involves processing a product individually through a stage of production and passing it onto the next stage of production before processing the next product, continuing this process throughout all stages of production

Question 8

OPF: Efficiency

Answer 8

reduce number of errors in a business’s operations process by only producing one unit at a time, increasing productivity

Question 9

OPF: Effectiveness

Answer 9

produce higher quality products at a faster rate, improving customer satisfaction, enabling a business to achieve the objective of fulfilling a market need and increasing market share

Question 10

Takt

Answer 10

a lead management strategy that involves synchronising the steps of a business’s operations system to meet customer demand

Question 11

Takt: Efficiency

Answer 11

optimise flow of materials between the stages of production process, reducing wasted time and increasing productivity

Question 12

Takt: Effectiveness

Answer 12

improve flow of processes and optimise the speed at which products are delivered to customers, improving satisfaction, increasing sales and profit

Question 13

Zero Defects

Answer 13

a lean management strategy that involves a business preventing errors from occurring in the operations system by ensuring there is an ongoing attitude of maintaining a high standard of quality for the final output

Question 14

Zero Defects: Efficiency

Answer 14

involves continuously aiming to minimise errors, reducing number of materials that are discarded during the production process, increasing productivity

Question 15

Zero Defects: Effectiveness

Answer 15

continuous improvement and may lead to customers receiving high-quality products that have no defects, improving satisfaction and better fulfil a market need