Pega Low-Code App Builder 1

Question 1

Which three authoring workspaces are found in Pega Platform? (Choose Three)

App Studio
Dev Studio
Case types and data objects
Admin Studio
Access Manager
Check answer

Answer 1

App Studio
Dev Studio
Admin Studio

Question 2

App Studio is a low-code development workspace for citizen developers and system architects alike.

True False

Answer 2

True

Question 3

Drag the words into the correct boxes

supports agile methodology providing the workspace for low-code application development.

Answer 3

Pega Platform supports agile methodology providing the App Studio workspace for low-code application development.

Question 4

Drag the studio name from the bottom to the Pega Platform description with which it aligns.
response - correct
Put responses in the correct input to answer the question. Select a response, navigate to the desired input and insert the response. Responses can be selected and inserted using the space bar, enter key, left mouse button or touchpad. Responses can also be moved by dragging with a mouse.

Low-code/No-code application development

Technical administration, background processing, and monitoring

Applications powered by built-in decisions and AI

Advanced application configuration beyond

App Studio

App Studio

Admin Studio

Prediction Studio

Dev Studio

Answer 4

App Studio
Low-code/No-code application development

Admin Studio
Technical administration, background processing, and monitoring

Prediction Studio
Applications powered by built-in decisions and AI

Dev Studio
Advanced application configuration beyond App Studio

Question 5

Question
What is a benefit of Pega Platform™ low-code development?
Responses

The Pega Platform user interface allows only low-code users to build applications.
The Pega Platform user interface allows only low-code users to build applications.

Pega Platform makes low-code development easy for very simple applications only.
Pega Platform makes low-code development easy for very simple applications only.

Pega Platform low-code development increases both productivity and IT involvement.
Pega Platform low-code development increases both productivity and IT involvement.

The Pega Platform low-code development tools create the code for you.

Answer 5

The Pega Platform low-code development tools create the code for you.

Question 6

Drag the development approach from the bottom to align with the correct description box on the left.
Put responses in the correct input to answer the question. Select a response, navigate to the desired input and insert the response. Responses can be selected and inserted using the space bar, enter key, left mouse button or touchpad. Responses can also be moved by dragging with a mouse.
Build a mobile and web-based request system, with notifications for collaboration, and SLA tracking to ensure that work is done on time.
Build integrations to external systems to obtain the data and graphically map that data into your application for a holistic view.
Create an application with a one-size-fits-all approach where large teams of developers build proprietary solutions.
Collaborate with stakeholders in a common visual language allowing you to focus on business logic.
Use omni-channel development capabilities to unify development activities for all required channels.

Answer 6

Pega low-code development
Build a mobile and web-based request system, with notifications for collaboration, and SLA tracking to ensure that work is done on time.

Pega low-code development
Build integrations to external systems to obtain the data and graphically map that data into your application for a holistic view.

Pega low-code development
Collaborate with stakeholders in a common visual language allowing you to focus on business logic.

Pega low-code development
Use omni-channel development capabilities to unify development activities for all required channels.

Traditional development

Create an application with a one-size-fits-all approach where large teams of developers build proprietary solutions.

Question 7

App Studio is low code, while Dev Studio is not. True False

Answer 7

False

Question 8

A design system uses rules and patterns to create a UX library, but it might increase development time. True False

Answer 8

False

Question 9

On a full case page built using the Constellation design system, the summary panel is shaped like a mobile device because it contains the most important information about the case, and users tend to look at the upper left of the screen for context. True False

Answer 9

True

Question 10

Only when using Pega-branded assets, Pega Constellation helps teams be more productive through the use of better multitasking, AI, modular design, filtering, unified activity, and collaboration views. True False

Answer 10

False

Question 11

Which two of the following options are principles of App Studio? (Choose Two)

Contextualize the user’s needs
Contextualize the user’s needs

Replace OOTB elements and default settings
Replace OOTB elements and default settings

Add value as fast as possible

Begin with details to build the big picture

Answer 11

Add value as fast as possible
Contextualize the user’s needs

Question 12

Which two of the following options describe modular design? (Choose Two)

An approach that allows users to learn the meaning of discrete elements on the screen so that they can be reused in multiple contexts
An approach that allows users to learn the meaning of discrete elements on the screen so that they can be reused in multiple contexts

Building upon a series of components to create models of an application prior to launch
Building upon a series of components to create models of an application prior to launch

Designing for more than one screen (such as mobile or desktop) to allow for functional essentials of the system to work properly
Designing for more than one screen (such as mobile or desktop) to allow for functional essentials of the system to work properly

A prescribed presentation layer with information architecture, interactions, accessibility, and data visualizations
A prescribed presentation layer with information architecture, interactions, accessibility, and data visualizations

An application-building development environment that uses graphical user interfaces

Answer 12

An approach that allows users to learn the meaning of discrete elements on the screen so that they can be reused in multiple contexts

Designing for more than one screen (such as mobile or desktop) to allow for functional essentials of the system to work properly

Question 13

Which of the following is a specific advantage of Pega Constellation?
Responses

Pega Constellation embraces modular design.
Pega Constellation embraces modular design.

Pega Constellation is used in a single business context.
Pega Constellation is used in a single business context.

Pega Constellation is designed so that users can interact with business objects on multiple tabs.
Pega Constellation is designed so that users can interact with business objects on multiple tabs.

Pega Constellation focuses primarily on B2C use cases.

Question 14

In Constellation, which of the following contains the most critical information about a case?
Responses

Summary panel
Summary panel

Global navigation
Global navigation

Utilities
Utilities

Collaboration area

Answer 14

Summary panel

Question 15

Which four of the following terms describe a design system? (Choose Four)
Responses

Toolkit of design components
Toolkit of design components

Shared library of UX patterns
Shared library of UX patterns

Presentation layer
Presentation layer

AI-driven imagery
AI-driven imagery

UX builder kit
UX builder kit

Low-code App Studio

Answer 15

Toolkit of design components

Shared library of UX patterns

Presentation layer

UX builder kit

Question 16

Which of the following definitions best describes low-code?
Responses

An application development environment that uses graphical user interfaces, visual metaphors, and form configuration instead of traditional hand-coded computer programming
An application development environment that uses graphical user interfaces, visual metaphors, and form configuration instead of traditional hand-coded computer programming

A “builder kit” that is composed of a shared library of UX patterns, made up of components that provide a highly consistent user experience through a systematized collection of design rules and patterns
A “builder kit” that is composed of a shared library of UX patterns, made up of components that provide a highly consistent user experience through a systematized collection of design rules and patterns

An application building environment where users sketch out the highest-level concepts of the application and add details later
An application building environment where users sketch out the highest-level concepts of the application and add details later

An application building environment where users sketch out the details of an application first, then add higher-level concepts

Answer 16

An application development environment that uses graphical user interfaces, visual metaphors, and form configuration instead of traditional hand-coded computer programming

Question 17

A ticket seller requires a calculated field to find the total cost of tickets purchased, sales tax, and processing fee. Complete the calculation configuration by entering the missing operations (*, /, +, -).

Answer 17

.SubTotal +
.Tax +
.ProcessingFee

Question 18

What type of step typically requires contextual instructions?
Responses

Send email
Send email

Change stage
Change stage

Collect Information
Collect Information

Create case

Answer 18

Collect Information

Question 19

Question
Which of the following is a specific advantage of Pega Cosmos?
Responses

Pega Cosmos is used in a single business context.
Pega Cosmos is used in a single business context.

Pega Cosmos is designed so that users can interact with business objects on multiple tabs.
Pega Cosmos is designed so that users can interact with business objects on multiple tabs.

Pega Cosmos focuses primarily on B2C use cases.
Pega Cosmos focuses primarily on B2C use cases.

Pega Cosmos embraces modular design.

Answer 19

Pega Cosmos embraces modular design.

Question 20

Case ID, Update Operator Name, and Create Date/Time are system fields.

Which of the following three actions can you perform in the Visual Data Model? (Choose Three)

Responses

Delete the Update Operator Name field.
Delete the Update Operator Name field.

Add a new field.
Add a new field.

Edit the Phone number field.
Edit the Phone number field.

Edit the Case ID field.
Edit the Case ID field.

Delete the Email address field.

Answer 20

Add a new field.

Edit the Phone number field.
Delete the Email address field.

Question 21

Drag the case type or data object name from the bottom to the appropriate location in the data hierarchy.

You are designing a customer support request case type. The case type must support customers with multiple addresses and multiple credit cards.

What is the appropriate way to set up the data structure?

1 ========== Case type
2.============Data object
3.========================

Customer; Support request; Address; Credit card

Answer 21

1 Support request;
2 Customer;
3 Address; Credit card

Question 22

Question
Drag the items on the bottom to the appropriate drop zone.

An airline reservation case type displays various flight options. Users see potential flights, identified by the flight number, airport codes, and flight price. The case type also displays the flight that you select.

Which options are data objects and which are individual fields?

1 Field /3/
1. data object /1/

Price; Airport codes; Available flights; Flight number

Answer 22

1 Field /3/ Price; Airport codes; Flight number
1. data object /1/ Available flights;

Question 23

When modeling the life cycle of a case, stages represent a _______________ or a _________________.

–subset of data used to resolve a case

–transfer of authority

–significant change in the status of a case

–time period for a process to complete

Answer 23

–transfer of authority

–significant change in the status of a case

Question 24

Drag the terms from the bottom to best complete the sentence.

In a Vendor =========, a ===========contains values for the vendor ID, vendor name, and vendor address. The ==========links the vendor data to an external system of record.

data object; data page; data record

Answer 24

1. data object;
2. data record
3. data page;

Question 25

Which two scenarios describe the appropriate use of an Approve/Reject step? (Choose Two)

Employees that incur work-related expenses must submit expense reports for review. If the expenses are less than USD1000, the case is routed to the employee’s direct manager; otherwise, the case is routed to the department manager.

Customers place online orders by adding items to the cart, entering shipping and payment information, and finalizing the order. Depending on what department the items are associated with, a different team handles the order fulfillment.

Employees must periodically submit self-evaluations to their reporting managers. If the manager decides that the employee evaluation is sufficient, the case continues. If the manager decides that the evaluation needs additional elaboration, the case is routed back to the employee.

Customers submit high priority support requests to a company. If the customer service representative (CSR) validates that the request meets the severity 1 criteria, the case is routed to the worklist of a high priority CSR. If the CSR determines that the request does not meet the severity 1 criteria, the severity is downgraded and the case is routed to the general CSR workgroup.

Answer 25

Employees must periodically submit self-evaluations to their reporting managers. If the manager decides that the employee evaluation is sufficient, the case continues. If the manager decides that the evaluation needs additional elaboration, the case is routed back to the employee.

Question 26

Question
Which two components do you need to model data? (Choose Two)
Responses

Fields
Fields

Data objects
Data objects

External databases to store data
External databases to store data

Administrator accounts for everyone that contributes to the data model

Answer 26

Fields

Data objects

Question 27

Case life cycle design is a model to ______________ and _______________.
Responses

define processes and steps to implement the three necessary stages of work no

define a structure to create, process, and resolve work

define the user interface appearance

define how work is completed for each specific customer request

Answer 27

1 define a structure to create, process, and resolve work
2 define how work is completed for each specific customer request

Question 28

Question
In a job application case, a hiring manager and a recruiter must receive automatic email notifications when assignments are routed to their worklists. How do you configure this correspondence requirement?
Responses

Before the assignment, add a Send Email step. no

Enable assignment notifications for the case type.

After the assignment, add a Send Email step.

Compose email notifications in the assignments.

Question 29

How do data records relate to an application?

Data records provide access to data that is used to process cases but is not part of an application.

Data records must be stored using a database table for local data storage.

Data records and data objects share the same role, which is to provide structure for data pages.

Data records direct how an assignment moves forward.

Answer 29

Data records provide access to data that is used to process cases but is not part of an application.

Question 30

Drag the development approach from the bottom to align with the correct description box on the left.

1.Build integrations to external systems to obtain the data and graphically map that data into your application for a holistic view.

2.Collaborate with stakeholders in a common visual language allowing you to focus on business logic.
3.Use omni-channel development capabilities to unify development activities for all required channels.
4. Build a mobile and web-based request system, with notifications for collaboration, and SLA tracking to ensure that work is done on time.
5.Create an application with a one-size-fits-all approach where large teams of developers build proprietary solutions.

Answer 30

1. Pega low-code development
2. Pega low-code development
3. Pega low-code development
4. Pega low-code development
5. Create an application with a one-size-fits-all approach where large teams of developers build proprietary solutions.
   Traditional development

Question 31

Question
A service-level agreement for an assignment describes the following behavior:

Goal: 8 hours and increase urgency by 10
Deadline: 24 hours and increase urgency by 20
If the initial case urgency is 10, what is the assignment urgency 26 hours after the case reaches the assignment?

Responses

40

10

20

60

Answer 31

40

Question 32

Drag the phrase from the bottom that best completes the sentence.

The goal milestone in a service-level agreement defines that amount of time ==============.

= allowed for users to advance tothe next stage
= allowed before an assignment is considered overdue
=in which the case or step should be completed
=in which the case or step must be completed

Answer 32

=in which the case or step should be completed

Question 33

Question
You want users to choose their delivery preferences. The options are Standard, Premium, and Next Day. You use the Data Model tab to create the field. Which field type do you use to define the delivery options list?

Boolean

User reference

Text (paragraph)

Picklist

Answer 33

Picklist

Question 34

Drag the term from below to best complete the scenario.

A senior engineer approves application updates that are specific to mobile deployments. Anyone on the engineering team can approve other application updates.

Approval assignments for the senior engineer are routed to the user’s ================ and other approval assignments route to the team’s =============

worklist
work queue

Answer 34

1. worklist
2. work queue

Question 35

Drag the terms from to best complete the sentence.

The =========== field type defines a field to access data stored in a data page. The ============== field type defines a field to access data users supply in the case.

Query
Embedded data

Answer 35

1. Query
2. Embedded data

Question 36

Expense report processes require you to route travel expense assignments to a specific auditor. Auditors are members of an auditing work group. How do you route the assignment to a specific user?
Responses

Route the assignment to the user.

Route the assignment to the user’s work group.

Route the assignment to the user’s work queue.

Route the assignment to the user’s manager.

Answer 36

Route the assignment to the user.

Question 37

Question
Which statement about single record and multiple record data relationships is true?
Responses

A single record data reference can include multiple record data references, but a multiple record data reference cannot include single record data references.

A single record data relationship establishes a single entity grouping together related fields. A multiple record data relationship establishes a list of entities grouping related fields.

A data object can be used to establish either a single record data relationship or a multiple record data relationship, but not both.

A single record data relationship stores data. A multiple record data relationship does not store data.

Answer 37

A single record data relationship establishes a single entity grouping together related fields. A multiple record data relationship establishes a list of entities grouping related fields.

Question 38

Which two statements are true regarding approvals? (Choose Two)

You can configure a stage change to occur when a user provides approval.

Approval steps must be configured to go to a specific user.

A user can approve a purchase request through a mobile notification.

Users must be logged in to the application to provide approval.

Answer 38

You can configure a stage change to occur when a user provides approval.

A user can approve a purchase request through a mobile notification.

Question 39

Drag the phrase from below that best completes the sentence

Adding instructions to a step .

1. defines the step
2. instructs an application developer how to build the step
3. describes the business value of the step
4. describes to users the action to take in a step

Answer 39

1 ??

Question 40

Question
What type of step typically requires contextual instructions?
Responses

Send email
Send email

Collect Information
Collect Information

Create case
Create case

Change stage

Answer 40

Collect Information

Question 41

Question
You configure a case to automatically send an email to loan applicants, informing them that their loan has been approved. The requirement states that the email must include values for the applicant’s name, the loan office, and the loan amount.

How do you configure your email?

Responses

Copy values into the email for the applicant name, loan office, and loan amount.
Copy values into the email for the applicant name, loan office, and loan amount.

Include a link to the organization’s website page so the user can log in and view their loan information.
Include a link to the organization’s website page so the user can log in and view their loan information.

Add placeholder text for the applicant’s name, loan office, and amount.
Add placeholder text for the applicant’s name, loan office, and amount. n

Add the applicant’s name, loan office, and loan amount properties.

Question 42

Which two of the following methods can configure one stage in the case life cycle to advance to the next? (Choose Two)
Responses

Configure the stage to resolve the case in the stage properties pane.
Configure the stage to resolve the case in the stage properties pane.

Configure automatic stage transitioning in the stage contextual property panel.
Configure automatic stage transitioning in the stage contextual property panel.

While running a case, use the Actions menu to change the stage.
While running a case, use the Actions menu to change the stage.

Add a Change Stage step.

Answer 42

Configure the stage to resolve the case in the stage properties pane.

Add a Change Stage step.

Question 43

Question
When applicants apply for a job, their application is reviewed by an HR member who determines whether the applicant’s qualifications are appropriate for the job. If the applicant is qualified, they are approved and proceed to the next step, where a member of HR schedules a phone interview. If the applicant is unqualified, the application is rejected.

How do you configure an Approve/Reject step to satisfy this requirement?

Drag the value from the bottom to the correct configuration field.

1.Route to
2.If approved then
3.If rejected then

Answer 43

1. Work queue
2. Continue
3. Resolve

Question 44

A Microjourney is a small part of the overall customer journey. The Microjourney focuses on accomplishing multiple goals.
Responses

False

True

Answer 44

False

Question 45

Question
As part of an insurance claim case type, when field service agents file an assessment, they should select one of ten existing User IDs from a group of claim representatives. What type of field type do you configure to meet this requirement?
Responses

User Reference
User Reference

Picklist
Picklist

Boolean
Boolean

Text (single line)

Answer 45

User Reference

Question 46

Question
In which situation is it appropriate to use a multi-step form?
Responses

A job application case requires the applicant to fill out personal information, enter job history, and provide a cover letter.
A job application case requires the applicant to fill out personal information, enter job history, and provide a cover letter.

A course selection case requires university students to choose courses they are interested in taking. Their academic advisor must approve their proposed schedule.
A course selection case requires university students to choose courses they are interested in taking. Their academic advisor must approve their proposed schedule.

An employee’s manager, senior manager, and director must review an expense report.
An employee’s manager, senior manager, and director must review an expense report.

An onboarding case requires an IT member to set up the hardware for a new hire and a facilities member to set up the desk of the new hire.

Answer 46

A job application case requires the applicant to fill out personal information, enter job history, and provide a cover letter.

Question 47

Question
Which two statements identify why you automate correspondence? (Choose Two)
Responses

Automating correspondence keeps all interested parties informed of the current case status.
Automating correspondence keeps all interested parties informed of the current case status.

Automating correspondence allows you to advance the case.
Automating correspondence allows you to advance the case.

Automating correspondence allows you to send timely communication.
Automating correspondence allows you to send timely communication.

Automating correspondence allows for sending consistent information to users.

Answer 47

Automating correspondence allows you to send timely communication.

Automating correspondence allows for sending consistent information to users.