(1) intro to management vocab Flashcards
management
the process of achieving organizational goals by engaging in 4 major functions
planning
setting goals and deciding how to best achieve them
organizing
allocating and arranging human and nonhuman resources so that plans can be carried out successfully
leading
influencing others to engage in the work behaviors necessary to reach organizational goals
controlling
regulating organizational activities so that performance conforms to expected organizational standards and goals
costs
the amount that has to be paid/spent to buy/produce something
revenue
the total amount of income generated by the sale of goods and services related to the company’s primary operations
work agenda
a loosely connected set of tentative goals and tasks that a manager is attempting to accomplish
work methods
unrelenting pace; brevity, variety, and fragmentation; verbal contacts and networks
work roles
an organized set of behaviors associated with a particular office or position
knowledge base
includes information about an industry and ist technology, company policies and practices, company goals and plans, company culture, the personalities of key organizational members and important suppliers and customers
technical skills
skills that reflect both an understanding of a proficiency in a specialized field
human skills
skills associated with a manager`s ability to work well with others, both as a member of a group and as a leader who gets things done through others
conceptual skills
skills related to the ability to visualize the organization as a whole, discern interrelationships among organizational parts, and understand how the organization fits into the wider context of the industry, community, and world
effectiveness
the ability to choose appropriate goals and achieve them
