Export Process Flashcards
1
Q
Booking
A
a reservation of equipment utilization
2
Q
Ways a booking made.
A
Phone
Email
EDI
3
Q
What is GVA looking for when accepting a new business
A
Volume
Revenue
Market share
4
Q
What does VIP service provide?
A
One point of contact (Reliable, quality, follow up on each step of the process, Monthly reporting, client KPIs)
5
Q
E-commerce tool
A
Website (MyMSC.com) and App
6
Q
Customer service efficiency
A
Accurate
reliable
on time
7
Q
Worst Export Error
A
Loading incorrect ship, under rating, misrouting
8
Q
What does Export do after vessel sails?
A
Tracking
T/S Inspection
Port Call Omission
Freen Days at POD
Changes- COD EMC
9
Q
Exempt commodities
A
Waste paper
Scrap metal
10
Q
What does less manifest correctors mean?
A
better customer service
