15. Resource Management (Knowledge Area 6)

Question 1

team resources

Answer 1

the personnel who will work on the project

Question 2

physical resources

Answer 2

the things personnel will use to complete the work, such as equipment or materials

Question 3

What are the two types of resources on a project?

Answer 3

team and physical resources

Question 4

In an agile project the team is ______________-organizing.

Answer 4

self-organizing

Question 5

While managing a project, the project manager needs to be aware of the different types of resources on a project. Equipment, materials, facilities and infrastructure would be considered what type of resources?

Answer 5

physical resources

= the things they will use to complete the work, such as equipment or materials

Question 6

The organization has decided to use agile methods on their next project. How will the organization describe an agile project team?

Answer 6

self-organizing

Question 7

The project manager has completed the resource management plan and has decided to lay out what could be considered acceptable behavior by the project team members. Where will the project manager communicate the ground rules on the project?

Answer 7

The team charter establishes clear expectations regarding acceptable behavior by project team members.

Question 8

Output: Team Charter

Answer 8

An output that establishes clear expectations regarding acceptable behavior by project team members.

Question 9

Which stakeholders would be the best to create the team charter?

Answer 9

The team charter works best when the team helps develop it or at least has the ability to contribute to its creation, since it will outline acceptable behavior on the project.

(like Group Norms)

Question 10

Senior management and the project sponsor will hold a meeting about the current project in 2 days. They have requested a breakdown of the different resources that the project will use. What document should the project manager show during the meeting to display the resources by type?

Answer 10

resource breakdown structure

Question 11

Output: Resource Breakdown Structure

Answer 11

An output that is a hierarchical representation of resources by category and type.

Question 12

What are some criteria the project manager should be using when selecting team members?

Answer 12

availability, cost, skills

Question 13

The project manager has assigned many resources to work on the project. Some team members will work on weekdays and a few on weekends.

What should the project manager do next?

Answer 13

create a resource calendar to show their availability while working on the project.

Question 14

The project manager has brought the team members together, and they have introduced themselves to each other and learned about the project. After this, the team starts to disagree about how the work on the project should be done. What stage of Tuckman’ s ladder is the team currently at?

Answer 14

Storming

The storming stage comes after the forming stage on the Tuckman’ s ladder. During the storming stage, the team begins to address the project work and may have conflicts with each other.

Question 15

What are the 5 stages of Tuckman’s Ladder?

Answer 15

1. Forming
2. Storming
3. Norming
4. Performing
5. Adjourning

Question 16

The project manager realizes that a lot of the team members are feeling isolated from each other. So, the project manager rents a meeting room where they can all get together and discuss a few of the project’s issues in a face-to-face setting. What tool is the project manager using?

Answer 16

colocation = a place where team members meet in the same physical location to enhance their ability to perform as a team

Question 17

Tool: Colocation

Answer 17

A tool that is a place where team members meet in the same physical location to enhance their ability to perform as a team

Question 18

Project manager Mark does not believe that his team can complete the work without him inspecting the work throughout the project. His distrust of the project team has led to conflicts with different team members. What theory is Mark following to manage his team?

Answer 18

Theory X = involves managers who distrust their workers and believe that people do not like to work and need to be managed consistently

Question 19

Project manager Mark has been assigned to the software development project. Mark has more than 20 years of experience as a software developer, and all of the team members are very happy that he is currently leading the team. They go to him for technical and management-related issues on the project.

What form of power best describes Mark’s power on the project?

Answer 19

Expert Power = when the project manager is considered to be an expert in the field in which the project is taking place

Question 20

While working with the project team, the project manager has been looking into the different strengths and weaknesses of the team as a whole and as individual members. He has found that some members are very strong as leaders and some members are strong in technical roles.

What tool is the project manager currently using?

Answer 20

Individual and team assessments

Question 21

Tool: Individual and team assessments

Answer 21

A tool that is used in the process of developing the team. It is done to gain insight into strengths and weaknesses for the team and its members.

Question 22

While working on the product redesign project, the project manager has encountered different issues with the team members. He has been able to solve most of the issues between the team members while still working with other members to find solutions.

What process is the project manager using?

Answer 22

Process: Manage Team

All about tracking team members’ performance, providing feedback, and resolving issues

Question 23

Process: Manage Team

Answer 23

about tracking team members’ performance, providing feedback, and resolving issues.

Question 24

While working on the software development project, project manager Mary has encountered an issue between Mark, the lead programmer, and Peter, the designer. Peter notes that the way that Mark is programming the application means it will not work in a production environment. What should Mary do next?

Answer 24

Meet with Peter and Mark to get a better understanding of the issue.

Question 25

What is the first step a project manager should take when encountering an issue.

Question 26

While managing a small office renovation project, the project manager is very disappointed that the team is not correctly utilizing the different physical resources in order to complete the renovation. They seem to be over using the resources and its leading to a cost increase on the project, to purchase more resources. What process did the project manager failed to perform since the project was executed?

Answer 26

control resources = ensuring that the physical resources that are assigned to the project are being utilized as planned

Question 27

Process: Control Resources

Answer 27

ensuring that the physical resources that are assigned to the project are being utilized as planned