Security & Law Enforcement Flashcards
What industry is security a part of?
customer service
What does service delivery provide?
describes how service delivery can often enhance operations while providing greater officer safety and reducing liability
What can an emphasis on service do for a security officer?
help build their career
What is security?
Security is the establishment of safeguards designed to protect physical property and to achieve relative safety for all people within the organization and its environment.
What is NOT security?
NOT Law Enforcement
What are the differences between Security and Law enforcement?
Security is proactive, Law enforcement is reactive; Security is prevention, law enforcement is apprehension; security is general services, and law enforcement is prosecution; security is defined by the organization, law enforcement is defined by statute; security is to protect an organization, law enforcement is to protect society; security is funded privately, law enforcement is tax supported.
What does it mean that security is proactive?
Attempts to stop or deter potential incidents before they occur.
When does law enforcement respond?
After the incident occurs
Who is defined as a customer?
ANYONE you serve on the job.
What are some of an officer’s service responsibilities?
Building and perimeter security, access control and intrusion detection functions, alarm and surveillance systems control and monitoring, fire detection, suppression, and response.
Within the acronym KAAP, does knowledge mean to know your policies, procedures, and facility in a manner that can provide appropriate and helpful assistance?
True
What is the acronym that relates to service and security?
KAAP
Is it true that a person being confronted or approached by security officers is not considered a customer?
False
Can Ancillary services be performed professionally and can enhance, rather than detract, from security?
True
Professionalism is about?
the combination of knowledge, attitude, and appearance.
