PMI-PBA II

Question 1

Your project has been underway for three months. The solution requirements have been approved, and solution development is almost complete. Your client has seen an early version of the product and he requested significant changes that will be very costly. What should you do?

A. Review the business case with the client to determine if changes are aligned with the need

B. Escalate the issue to your senior management

C. Implement the change after assessing its impact on other project objectives

D. Review the solution design specifications with the development team to see if the changes can be done with lower costs.

Answer 1

Review the business case with the client to determine if changes are aligned with the need

A business case provides a documented economic feasibility study, establishing the validity of the benefits, in terms of value, to be delivered by a portfolio component, program, or project. The business case is the common link between the business goals and objectives and the portfolio components, programs, or projects established to execute the business strategy. Business goals and objectives may have any number of business cases to support them. An approved business case is used as input when creating a charter to initiate a portfolio component, program, or project. Business cases are assembled as one of the final process steps in Needs Assessment. PMI Guide to Business Analysis, Section 4.6.3.1 Business Case, page 101.

Question 2

Dima is working as the senior business analyst for an IT services organization, and she wants to know the impetus for a change in the organization based on an existing problem or opportunity. In this situation, which of the following processes should Dima finish to achieve what she is looking for?

A. Assess current state

B. Assemble business case

C. Identify problem or opportunity

D. Determine future state

Answer 2

Identify problem or opportunity

A business need is the impetus for a change in the organization, based on existing problem or opportunity. It is the primary output of the identify problem or opportunity process, along with the situation statement. PMI Guide to Business Analysis, section 4.1.3.1: Business Need, page 62

Question 3

Create and analyze models is the process of creating structured representations, such as diagrams, tables, or structured text, of any product information to facilitate further analysis by identifying gaps in information or uncovering extraneous information. While performing this process in your project, which of the following models can be created to clearly depict the in-scope systems and any inputs or outputs, including the systems or actors providing or receiving them?

A. Use case diagram

B. Feature model

C. Context diagram

D. Ecosystem map

Answer 3

Context diagram

A context diagram is a scope model that shows all the direct system and human interfaces to systems within a solution. A context diagram clearly depicts the in-scope systems and any inputs or outputs, including the systems or actors providing or receiving them. Context diagrams are generally created early to define scope and can be updated as new information is identified. They also help identify interface requirements and data requirements. PMI Guide to Business Analysis, section 7.2.2.1: Context Diagram, page 186

Question 4

Data flow diagrams are usually created during analysis. Entity relationship diagrams, process flows, and ecosystem maps are usually created first to identify the data objects, processes, and systems. After doing so, which of the following models can be used to show the movement of data between external entities, data stores, and processes?

A. User interface diagram

B. Interface flow diagram

C. Data flow diagrams

D. Context diagrams

Answer 4

Data flow diagram

A data flow diagram is a data model that is used to describe the movement of data between external entities, data stores, and processes. External entities can be actors or systems. Data flow diagrams show the data inputs and outputs for each process. PMI Guide to Business Analysis, section 7.2.2.3: Data flow diagram, page 188

Question 5

You are leading the business analysis team in a research and development project. Based on your experience, what tool or technique can you recommend to determine if a requirement cannot be satisfied without another requirement being present?

A. Requirements traceability matrix

B. Dependency impact assessment

C. Requirements traceability matrix

D. Dependency analysis

Answer 5

Dependency analysis

A dependency analysis is a technique used to determine whether a requirement cannot exist without the presence of another. Business Analysis for Practitioners, 5.3 Relationships and Dependencies, page 142

Question 6

You are leading the business analysis team in a complex software development project. In the first meeting with the client, he required a model that show all the features that are in scope for the project, and can be updated as additional features are identified during elicitation and analysis. Which of the following is the model you will provide the client with?

A. Context diagram

B. Feature model

C. Use case diagram

D. Event list

Answer 6

Feature model

A feature model is a scope model that visually represents all the features of a solution arranged in a tree or hierarchical structure. Most projects have features at varying levels; the top-level features are called Level 1 (L1) features, followed by Level 2 (L2) features, and so on. Feature models are helpful to show how features are grouped together and which features are sub-features of other ones. Feature models are useful because they can easily display many features across different levels on a single page, which may represent an entire solution’s feature set. This model is typically started at the beginning of a project to show all the features that are in scope for a program or project, and is updated as additional features are identified during elicitation and analysis. In adaptive projects, features can be labeled for inclusion in different iterations to facilitate release planning. The feature model can be used in combination with a brainstorming technique to help stakeholders identify features by focusing on the groupings, similar to an affinity diagram. PMI Guide to Business Analysis, section 7.2.2.8: Feature model, page 199

Question 7

Group decision-making techniques are techniques that can be used in a group setting to bring participants to a final decision on an issue or topic under discussion. While approving requirements in your project, which of the following techniques reaches a decision when support is obtained from more than 50% of the members of the group?

A. Autocratic

B. Unanimity

C. Plurality

D. Majority

Answer 7

Majority

Majority: Reaches a decision when support is obtained from more than 50% of the members of the group.

Question 8

During business analysis planning, the team should establish how decisions will be made across the business analysis effort to avoid misunderstandings or conflict later on when performing the work. In this context, which of the following techniques is used when one individual makes the decision for the group?

A. Majority

B. Plurality

C. Unanimity

D. Autocratic

Answer 8

Autocratic

Autocratic: One individual makes the decision for the group.

Question 9

You are part of the business analysis team in a web development project that is managed using an adaptive approach. Due to the large team size, the project manager is discussing with you the need of using a tool that maximize the productivity of the team by ensuring that it never takes on more work than it can handle. Which of the following would you recommend the project manager to use?

A. Cumulative flow diagram

B. Kanban board

C. Velocity chart

D. Burndown chart

Answer 9

Kanban board

A kanban board is used in adaptive approaches to track work that is in progress by the project team. It is a visual representation of what work is in progress, whereas the product backlog is the prioritized list of all possible work. The kanban board shows the steps in a workflow, such as the project life cycle phases, and work in progress (WIP) limits for each phase. WIP limits specify how many items (typically user stories or tasks) can be in one workflow step at a time. These limits maximize the productivity of the team by ensuring that it never takes on more work than it can handle. The project team pulls items from the product backlog (usually in priority order) into the kanban board and moves them across each workflow step as each is completed, assuming there is room in the next workflow step. This technique also shows clearly what is or is not complete for any given user story. If bottlenecks emerge, the kanban board and the WIP limits become input into prioritization decisions for work in the product backlog and to manage the progress of items allocated to releases. PMI Guide to Business Analysis, section 7.7.2.4: Kanban Board, page 233

Question 10

While conducting elicitation activities in your project, prototyping can be a very useful method of obtaining early feedback on requirements by providing a model of the expected solution before building. You agreed with your team to use a prototype that is the actual finished solution in process. Which of the following is prototype kind you decided to use?

A. Wireframes

B. Storyboarding

C. Product roadmap

D. Evolutionary

Answer 10

Evolutionary

A prototype can be a mockup of the real result, as in an architectural model, or it can be an early version of the product itself. A few common kinds of prototypes are the following: Storyboarding: A prototyping technique that shows sequence or navigation through a series of images or illustrations. Wireframes: Diagrams that represent a static blueprint or schematic of a user interface used to identify basic functionality. Evolutionary. A prototype that is the actual finished solution in process. PMI Guide to Business Analysis, section 6.3.2.8: Prototyping, page 168

Question 11

Product teams should avoid assuming that everyone involved in the business analysis activities will understand their roles and work assignments. Which of the following is the best action to assign a clear role and responsibility during business analysis activities?

A. Perform benchmarking

B. Develop resources management plan

C. Develop a RACI matrix

D. Conduct job analysis

Answer 11

Conduct a RACI matrix

A RACI model is a common type of responsibility assignment matrix that uses Responsible, Accountable, Consult, and Inform designations to define the involvement of stakeholders in activities. Portfolio, program, or project managers may develop a RACI model to identify roles and responsibilities for a body of work. In business analysis, a RACI can be developed to communicate the roles and responsibilities of those involved in the business analysis effort. Product teams should avoid assuming that everyone involved in the business analysis process will understand their roles and work assignments. Stakeholders can be confused when they participate on more than one project team and fulfill differing roles. Stakeholders may also have confusion about the roles they are assigned versus the roles they desire. Determining roles and responsibilities with a RACI model helps minimize confusion and conflicts, especially in areas where responsibilities appear to overlap. PMI Guide to Business Analysis, section 5.2.2.3: RACI Model, page 118

Question 12

You are working as the business analyst of an ERP implementation project, and you are in the final stages of the project. While being involved in obtaining acceptance for the final solution release, you want to review an evaluation of the ability of the organization to transition to the future state enabled by the solution. Which of the following documents should you review?

A. Stakeholders engagement and communication approach

B. Readiness assessment

C. Transition plan

D. Evaluated acceptance results

Answer 12

Readiness assessment

A readiness assessment is an evaluation of how well an organization is prepared for a change. It provides an evaluation of the ability of an organization to transition to the future state enabled by the solution. It also identifies risks to achieving readiness for the transition, and may also propose responses for how to address those risks. Consideration of whether any unaddressed readiness risks remain and whether the organization is truly ready for the release at the proposed point in time will figure into release decisions. PMI Guide to Business Analysis, Section 9.4.1.4, Readiness Assessment, page 297.

Question 13

You are leading the business analysis team in the project, and your team members are looking for a document that contains the approach for obtaining approvals, including who can approve requirements and other product information and who can reject requirements. You will advise the team members to look for which of the following documents?

A. Stakeholders onion diagram

B. Situation statement

C. Stakeholder engagement and communication approach

D. Project charter

Answer 13

Stakeholder engagement and communication approach

A stakeholder engagement and communication approach often has five components, one of them is the approach for obtaining approvals, including who can approve requirements and other product information and who can reject requirements. PMI Guide to Business Analysis, section 5.3: Determine stakeholders engagement and communication approach, page 124

Question 14

Determining stakeholder engagement and communication means devising different ways to secure an optimal level of commitment from stakeholders at appropriate points in the product life cycle. In this context, which of the following is not a component of this approach?

A. How product and project information will be structured, stored, and maintained

B. An estimation of level of effort for business analysis activities

C. The approaches for making decisions

D. The level of involvement of each stakeholder or stakeholder group

Answer 14

An estimation of level of effort for business analysis activities

A stakeholder engagement and communication approach often has five components: The level of involvement of each stakeholder or stakeholder group, The approaches for making decisions. How stakeholders will be kept up to date about product and project efforts. How product and project information will be structured, stored, and maintained. The approach for obtaining approvals. An estimation of level of effort for business analysis activities is documented in the business analysis plan. PMI Guide to Business Analysis, Section 5.3, Determine Stakeholder Engagement and Communication Approach, page 123.

Question 15

You are at the final stages of your project, and you are involved in evaluating acceptance results in order to address defects and resolve them. The senior business analyst in the project advised you to use the traceability matrix in this process. Which of the following is the core benefit of using the traceability matrix in this process?

A. To assess the business impact of not addressing variations from acceptance criteria and defects

B. To determine the cause and degree of difference between the baseline and actual performance

C. To rank each defect based on its severity

D. To determine the reason for a variance or a defect

Answer 15

To assess the business impact of not addressing variation from acceptance criteria and defects

A traceability matrix is a grid that links product requirements from their origin to the deliverables that satisfy them. A traceability matrix can be used to establish relationships among product information, deliverables, and project work to ensure that each relates back to business objectives. As part of evaluating acceptance results, a traceability matrix can be used as a tool to assess the business impact of not addressing variations from acceptance criteria and defects; for example, there could be a significant business impact from not addressing defects associated with features that trace to a high-priority objective. PMI Guide to Business Analysis, Section 9.3.2.3, Traceability matrix, page 293.

Question 16

Sami is the senior business analyst in a professional services firm, and he wants to document functional aspects and a set of scenarios of the system from initiation to completion. Which of the following tools and technique would you recommend Sami to use?

A. Context diagram

B. Use case

C. User story

D. Process flow

Answer 16

Use case

A use case is a process model that uses textual narrative to describe the system-user interactions to achieve successful completion of a goal. The goal represents what the primary actor is trying to accomplish in the use case and usually is part of the use case name. Each use case contains a normal flow, which is the most common scenario of interactions between the system and user, as well as alternative and exception flows, where the scenario diverges from the normal flow. This model is frequently used to identify and elaborate requirements, especially when moving from business requirements to stakeholder requirements or solution requirements. PMI Guide to Business Analysis, Section 7.3.2.8 Use case, page 214.

Question 17

Which of the following skills are utilized by the business analyst to process information of various types and at various levels of detail, break the information down, look at it from different viewpoints, and apply information to formulate decisions or solve problems?

A. Expert judgment

B. Analytical skills

C. Communication skills

D. Personal skills

Answer 17

Analytical skills

Question 18

You are working as the business analyst for a software development project for an IT services firm. Your project manager wants to visualize the business data objects and the cardinality relationship between those objects. Which of the following models will you create to meet the project manager requirement?

A. Data flow diagram

B. State table

C. Entity relationship diagram

D. Data dictionary

Answer 18

Entity relationship diagram

Question 19

You are working as the senior business analyst for a semi-government subcontractor that manufactures combat helicopters. While conducting tests for one product, an engineer discovered a new compound that will make the helicopters 25% lighter and 50% more durable. Becoming aware of this discovery, you promptly commenced a needs assessment and you are now assessing the feasibility of using this compound. Which factor is most important to consider?

A. Technology/systemic feasibility

B. Time to market

C. Operational

D. Effectiveness feasibility

Answer 19

Operational

Question 20

While you and your team members are involved in the solution evaluation activities, one of the inspectors detected that the implemented product did not align with the formally approved baseline. As a professional business analyst, which of the following should be your next step?

A. Escalate this issue to the project manager

B. Issue a change request to align the product with the approved baseline

C. Immediately take a corrective action to fix this issue

D. Refer back to the version control system to have the latest approved baseline

Answer 20

Refer back to the version control system to have the latest approved baseline

Question 21

Acceptance criteria are the conditions that need to be met before a solution is accepted, and it can be created at different levels, including requirement, iteration, release, and product levels. In this context, which of the following models can be used to define acceptance criteria at the product level?

A. State diagram

B. Business objectives model

C. Data dictionary

D. Context diagram

Answer 21

Business objectives model

Question 22

Dima has started to build the requirements traceability matrix, beginning with high-level items and filling in the details as they become known. What is this process referred to as?

A. Detailed traceability

B. Progressive elaboration

C. Work breakdown structure (WBS)

D. Traceability matrix requirements

Answer 22

Progressive elaboration

Question 23

Your project has just commenced, and earlier in the week Sami was assigned as your project manager. It’s now Friday, and you’re outlining the initial scope and discussing the building of the stakeholder register. Sami asked that on Monday, you begin drafting the outline of the authorization and key-decision making process. What should be your response?

A. This document should also include how requirements will developed, tracked, managed, and validated, along with communication plan.

B. This document should also include how requirements will be developed, tracked, managed, and validated.

C. Are there other core components that should be included?

D. This document should also include success factors and planning activities, but we should wait until we have approval of the project office.

Answer 23

This document should also include success factors and planning activities, but we should wait until we have approval of the project office.

Question 24

Your college intern, Sami, inquires as to who can request a significant change to the approved requirements traceability matrix. Which of the following should be your answer?

A. Once documented, only the customer can request a significant change to the approved product.

B. The Change Control Board must review and vote on the change request.

C. Any stakeholder can request a significant change to the approved product, provided the request is documented.

D. Any team member can recommend a change, provided the request is documented.

Answer 24

Any stakeholder can request a significant change to the approved product, provided the request is documented.

Question 25

Dima, a senior project manager who is also filling the role of business analyst, is collaborating with Sami, the subject matter expert from the mayor’s office, on a document that will outline the compliance requirements for a new procurement application. What document are they working on?

A. Solution requirements

B. Stakeholder requirements

C. Business requirements

D. Quality requirements

Answer 25

Quality requirements

Question 26

The testers of the new software performed the first round of tests as outlined in the testing plan. They reported concerns and problems, and root cause analysis was performed. The team worked on resolving the problems. What should be done next?

A. Perform unit testing

B. Conduct performance testing

C. Conduct regression testing

D. QC team to perform inspections

Answer 26

Conduct regression testing

Question 27

As the professional business analyst of the project, you used the knowledge gained through the initial needs assessment work, and considered the identified business need and any initial assessment of the impact that the problem is having on the business in order to draft the situation statement. Once this important document is drafted, which of the following should be your next step?

A. Assemble the business case

B. Obtain stakeholders approval on situation statement

C. Start the development of a project charter

D. Facilitate the product roadmap development

Answer 27

Obtain stakeholders approval on situation statement

Question 28

While performing identify problem or opportunity process in your project, you want to use a technique to obtain insights into how successful organizations perform, and to identify areas where organizational performance requires improvement. In this situation, which of the following techniques should you use?

A. Competitive analysis

B. Prototyping

C. Benchmarking

D. Market analysis

Answer 28

Benchmarking

Question 29

You are the business analyst for an international IT services firm, and you are using benchmarking techniques while performing needs assessment activities for a new project. In this context, which of the following is a potential solution you can use the benchmarking technique for?

A. Customer complaints about the products

B. A complex problem needs to be broker down at a lower level or in smaller pieces

C. Drop in sales highlight a problem

D. The competition is beating the firm with a particulate software profiling

Answer 29

The competition is beating the firm with a particulate software profiling

Question 30

You are leading the business analysts team in a critical strategic initiative for your organization. After completing the situation statement and getting the business case approved, you started to identify stakeholders in a group environment to generate more ideas. After you collected these ideas, which of the following should be done next?

A. The facilitator should present the topic to participants

B. Produce a usable form of information

C. Analyze the ideas

D. Document all the gathered ideas

Answer 30

Document all the gathered ideas

Question 31

You were assigned as the business analyst for a complex project in your firm. This project is very critical for implementing the organizational strategy, so you want to collect as many ideas as possible but you have constrained time to finish and approve the requirements baseline. Which of the following techniques can help you in the described situation?

A. Facilitated workshops

B. Surveys

C. Interviews

D. Brainstorming

Answer 31

Brainstorming

Question 32

You and your team are involved in identifying the stakeholders in the project. Due to the project size and complexity, there are few stakeholders. Based on this information, which of the following can be a useful technique to identify stakeholders?

A. Interviews

B. Questionnaires

C. Brainstorming

D. Surveys

Answer 32

Interviews

Question 33

While preparing for transition to future state, which of the following techniques can help move a product team from thinking about product development to thinking through a transition?

A. Brainstorming

B. Facilitated workshops

C. Job analysis

D. Interviews

Answer 33

Brainstorming

Question 34

Dima, a skilled business analyst, would like to use a tool that can objectively compare solution options for her subject matter experts. What can you recommend for Dima to use for this purpose?

A. Business Process Model and Notation (BPMN)

B. Nominal group technique

C. Multi-criteria weighted ranking

D. Requirements modelling technique

Answer 34

Multi-criteria weighted ranking

Question 35

During an interview, your subject matter expert, Sami, is providing very detailed responses but does not seem to be answering the questions in a refined, direct manner. To coach Sami, you are going to ask a series of Yes/No questions. Is this approach acceptable?

A. No, it is not appropriate to ask questions with forced answer choices.

B. Yes, these would be considered definitive questions.

C. Yes, these would be considered context-free questions.

D. Yes, these would be considered closed-ended questions.

Answer 35

Yes, these would be considered closed-ended questions

Question 36

Managing the stakeholders engagement is a key success factor for successful business analysis activities in the project. To remove roadblocks in managing the stakeholders, with who should the business analyst collaborate?

A. Project Sponsor

B. Project manager

C. Change control board

D. Subject matter experts

Answer 36

Project sponsor

Question 37

In your role as the business analyst for a company that manufactures roller coasters, you are preparing for an elicitation session with your key stakeholders to discuss changes to an existing model. During these sessions, you should cover which of the following types of requirements?

A. Functional and business

B. Non-functional, transition, business, quality, stakeholder, solution, and functional

C. Functional, service quality, solution, and business

D. Business, functional, stakeholder, solution, transition, and other requirements that describe conditions or qualities required for the product to be effective.

Answer 37

Business, functional, stakeholder, solution, transition, and other requirements that describe conditions or qualities required for the product to be effective.

Question 38

You are working as the senior business analyst for a professional services firm, and you were assigned for a complex software development project. Before developing the project business case, you started collecting requirements from the organization stakeholders, and the CIO requested that as per the organizational planned strategy, this project should be completed before the end of the current fiscal year. Where should you document the CIO’s requirement?

A. Stakeholders requirements

B. Nonfunctional requirements

C. Business requirements

D. Functional requirements

Answer 38

Business requirements

Question 39

You are the business analyst for a web development project, and as part of your business analysis activities, you established a business artifact to link each root cause of the investigated problem and the required capabilities to solve it. What is the output of the task you are performing?

A. Capability table

B. Capability framework

C. Gap analysis

D. Future state statement

Answer 39

Capability table

Question 40

Sami is working as the business analyst of an ERP implementation system, and he is involved in determining project future state. In this situation, which of the following techniques should Sami use to relate the information obtained during the current state analysis with the information resulting from the future state discussions?

A. Feature model

B. Kano analysis

C. Gap analysis

D. Capability table

Answer 40

Capability table

Question 41

You received a change request about one of the product key features. You assessed the change, and submitted a change request to the change control board (CCB) for approval. Few days later, you received a rejection of this request. Which of the following should be your next step?

A. Adjust the impacted business analysis activities.

B. Document the change rejection, along with the rationale for the decision.

C. Revise the change request and resubmit it to the CCB.

D. Arrange a meeting with the CCB to discuss the change.

Answer 41

Document the change rejection, along with the rationale for the decision

Question 42

Your colleague was assigned as the business analyst for a strategic initiative within the organization. While he is identifying the opportunity to document the business need and situation statement, he asked you about a technique that can be used to identify gaps where customer needs are not being met or are being completely overlooked. Which of the following techniques will you recommend for your colleague to use?

A. Gap analysis

B. Competitive analysis

C. Market analysis

D. Benchmarking

Answer 42

Competitive analysis

Question 43

You had just started the project execution in the last week, and today you received a change request about a solution requirement from one of the project key stakeholders. In this context, which of the following is the document you should review to know how changes to requirements, models, traceability, and other product information will be completed and made available once a change is approved?

A. Communication management plan

B. Traceability and monitoring approach

C. Business analysis plan

D. Project management plan

Answer 43

Traceability and monitoring approach

Question 44

You are the business analyst for an ERP development and implementation project. Dima, a junior member of the team approached you asking about how requirements changes will be proposed and reviewed. To which of the following documents should you refer Dima to answer her question?

A. Analysis approach

B. Elicitation approach

C. Traceability and monitoring approach

D. Business case

Answer 44

Traceability and monitoring approach

Question 45

You are the business analyst for a software implementation project that is critical for the organization. While approving the final solution requirements, you faced a conflict when the solution team and the product stakeholder disagree on the way to solve a business problem, and you were not able to reach a decision. Which of the following should be your next step?

A. Escalate the business problem

B. Use dot voting technique

C. Use Delphi technique

D. Apply multi criteria decision analysis

Answer 45

Escalate the business problem

Question 46

You are leading the business analysis team in a complex software development project, and your project is still in the early phases. Which of the following models is particularly useful early in the project to specify the scope of the project including any interfaces that have to be developed?

A. Ecosystem maps

B. Entity relationship diagrams

C. Context diagrams

D. State diagrams

Answer 46

Context diagrams

Question 47

Modeling elaboration is a technique that uses the collection of models together to further identify gaps, inconsistencies, or redundancies in product information. While using this technique in the analysis activities in your project, you decided with the team to develop a CRUD matrix. In this context, the letter “D” in this matrix refers to which of the following?

A. Defer

B. Define

C. Develop

D. Delete

Answer 47

Delete

Question 48

You are leading the business analysis team in a complex software development project, and you are analyzing product requirements. After you use different data models, which of the following models can be created to identify the data objects and when those objects need more details specified?

A. Data dictionary

B. Entity relationship diagram

C. Data flow diagram

D. Glossary

Answer 48

Data dictionary

Question 49

You are the expert in business analysis in your organization, and you just finished a meeting with the CEO. She was discussing with you two potential opportunities to improve the business process internally, and she wants you to help her select one of them. Which of the following techniques is the best to use for this purpose?

A. Weighted ranking

B. Gap analysis

C. Decision Tree

D. Feasibility analysis

Answer 49

Decision tree

Question 50

Dima is the business analyst for a software development project, and she is done with verifying and validating requirements. She and the team defined high-priority requirements as there is limited time to implement the solution so she has to identify which requirements can be performed in this duration. In this situation, which technique can help Dima?

A. Delphi

B. Kano

C. Timeboxing

D. MoSCoW

Answer 50

Timeboxing

Question 51

You are working as the senior business analyst for a web development project, and you started to approve requirements from authorized stakeholders who are located in multiple geographical locations. You want to reach consensus about requirements, which of the following can help you?

A. Brainstorming

B. Expert interviews

C. Delphi

D. Focus groups

Answer 51

Delphi

Question 52

You are part of the technical team in the project, and the senior developer advised you to use a technique whereby a peer will act like a computer and carefully review and manually notate the logic and results prior to coding. What technique did the senior developer advised you to use?

A. Algorithm review

B. Planguage review

C. Conceptual code review

D. Desk checking

Answer 52

Desk Checking

Question 53

The traceability and monitoring domain includes the activities related to managing the life cycle of requirements. The tasks within this domain comprise the continuous monitoring and documenting of requirements as well as the communication of the requirements status to stakeholders. In this context, for which of the following reasons should the business analyst track requirements using a traceability artifact or tool, capturing the requirements’ status, sources and relationships?

A. To maintain the integrity of the requirements and associated artifacts.

B. To keep stakeholders informed of requirements issues, conflicts, changes, risks, and overall status.

C. To provide evidence that the requirements are delivered as stated.

D. To ensure the appropriate supporting requirements artifacts (such as models, documentation, and test cases) are produced, reviewed and approved at each point in the lifecycle.

Answer 53

To provide evidence that the requirements are delivered as stated

Question 54

As part of the traceability and monitoring efforts on your project, why should you as a practitioner business analyst manage changes to requirements by assessing impacts, dependencies, and risks in accordance with the change control plan, and comparing to the requirements baseline?

A. To maintain the integrity of the requirements and associated artifacts.

B. To track requirements towards closure.

C. To keep them informed of requirements issues, conflicts, changes, risks, and overall status.

D. To provide evidence that the requirements are delivered as stated.

Answer 54

To maintain the integrity of the requirements and associated artifacts

Question 55

The evaluation domain includes activities that relate to the assessment of how well the delivered solution fulfills the requirements and meets the business need. In this context, which of the following actions can be performed by the business analyst in order to determine whether the solution satisfies the requirements?

A. Evaluate the deployed solution using valuation techniques

B. Analyze and communicate the solution’s identified gaps and deltas using quality assurance tools and methods

C. Obtain stakeholder sign-off on the developed solution using decision-making techniques

D. Validate the solution’s test results, reports, and other test evidence against the requirements acceptance criteria

Answer 55

Analyze and communicate the solution’s identified gaps and deltas using quality assurance tools and methods

Question 56

Dima is the business analyst for a firm that is specialized in the banking industry, and recently she was assigned for banking security system upgrade. She is conducting elicitation activities and currently in the introduction stage of an elicitation session. In this context, which of the following is not a valid statement with respect to the introduction stage?

A. During the introduction, the business analyst sets the tone and rapport with the participants

B. It is the first stage during actual elicitation activity

C. During the introduction, the business analyst establishes the frame for the session

D. During the introduction, the business analyst elicits the primary information

Answer 56

During the introduction, the business analyst elicits the primary information

Question 57

A professional business analyst is working in a software development project, and she joined this project middle path of it. If she is looking for a document that shows what information to elicit in the project, which of the following documents will you recommend her?

A. Confirmed elicitation results

B. Unconfirmed elicitation results

C. Elicitation preparation materials

D. Elicitation approach

Answer 57

Elicitation approach

Question 58

After creating the work breakdown structure (WBS), Sami is estimating the overall project duration by totaling the estimates of all the lower-level components. What estimating technique is Sami using?

A. Bottom-up estimating

B. Three-point estimating

C. Parametric estimating

D. Analogous estimating

Answer 58

Bottom-up estimating

Question 59

While conducting business analysis planning, estimation techniques are used to provide a quantitative assessment of likely amounts or outcomes. In this context, which of the following is a collaborative relative estimation technique in which there is an agreed-upon scale used for the relative estimates?

A. Estimation poker

B. Relative estimation

C. Bottom up estimating

D. Affinity estimating

Answer 59

Estimation poker

Question 60

You are leading the business analysis team in an ERP design project, and you are having a meeting with all the team members to plan for solution evaluation. In this situation, which of the following should not be included as part of your efforts?

A. Focus groups, observations, surveys, qualitative and quantitative activities

B. Special measurement tools not used as part of solution evaluation

C. When and how often evaluation will be performed

D. Evaluation criteria, acceptance thresholds, how results will be analyzed and reported

Answer 60

Special measurements tools not used as part of solution evaluation

Question 61

The analysis performed in the business case helps organizations select the best portfolio components, programs, or projects to invest in and meet the needs of the business. In this context, which of the following business case components typically includes metrics for evaluating how the solution contributes to goals and objectives?

A. Evaluation

B. Recommendation

C. Problem/opportunity

D. Analysis of the situation

Answer 61

Evaluation

Question 62

Sami is the senior business analyst in a software development project, and he is involved in evaluating the final solution. In this situation, which of the following actions can be performed by Sami in order to determine whether the solution satisfies the requirements?

A. Evaluate the deployed solution using valuation techniques

B. Validate the solution’s test results, reports, and other test evidence against the requirements acceptance criteria

C. Analyze and communicate the solution’s identified gaps and deltas using quality assurance tools and methods

D. Obtain stakeholder sign-off on the developed solution using decision-making techniques

Answer 62

Validate the solutions test results, reports, and other test evidence against the requirements acceptance criteria

Question 63

As part of your efforts in the needs assessment domain, you are performing activities related to understanding an opportunity and evaluating various inputs to help develop an effective solution. In this context, which of the following actions you should take in order to align the product with the organization’s goals and objectives?

A. Collaborate in the development of project goals and objectives by providing clarification of business needs and solution scope

B. Define or review a business problem or opportunity using problem and opportunity analysis techniques

C. Identify stakeholders by reviewing goals, objectives, and requirements

D. Determine stakeholder values regarding the product, using elicitation techniques

Answer 63

Collaborate in the development of project goals and objectives by providing clarification of business needs and solution scope

Question 64

You are working as the senior business analyst for a complex web development project, and a junior member is asking about the professional approach to provide context for business analysis activities in the project. Which of the following can be your best answer?

A. Review the business case, and the project goals and objectives

B. Select methods for document control by using documentation management tools and technique

C. Define business metrics and acceptance criteria by collaborating with stakeholders

D. Define strategy for requirements traceability using traceability tools and techniques

Answer 64

Review the business case, and the project goals and objectives

Question 65

At the planning stage of the project you are working as the business analyst for, the key stakeholders are asking for a roadmap of how you are planning to deliver the solution. In this situation, which of the following can be done in order to establish a roadmap for delivering the expected solution?

A. Define business metrics and acceptance criteria by collaborating with stakeholders

B. Select methods for document control by using documentation management tools and techniques

C. Define strategy for requirements traceability using traceability tools and techniques

D. Develop requirements management plan by identifying stakeholders, roles and responsibilities, communication protocols, and methods for eliciting, analyzing, documenting, managing, and approving requirements

Answer 65

Develop requirements management plan by identifying stakeholders, roles and responsibilities, communication protocols, and methods for eliciting, analyzing, documenting, managing, and approving requirements

Question 66

Sami is working as the senior business analyst for a complex web development project. As part of his scope, he wants to analyze, decompose, and elaborate requirements using techniques such as dependency analysis, interface analysis, and process modeling. For which of the following reasons is Sami performing these activities?

A. In order to create a requirements baseline.

B. In order to collaboratively uncover and clarify product options and capabilities.

C. In order to determine which requirements are accepted, deferred, or rejected.

D. In order to discover and capture requirements with supporting details.

Answer 66

In order to collaboratively uncover and clarify product options and capabilities

Question 67

You just received an email from the organization CEO assigning you for a new initiative to enhance the existing performance management system. As part of the current state analysis, you want to review the existing organizational goals and objectives. In this situation, where can you find the goals and objectives of the organization?

A. Business analysis plan

B. Project charter

C. Enterprise environmental factors

D. Corporate strategy documents

Answer 67

Corporate strategy documents

Question 68

Sami, the testing lead for your software implementation project, has scheduled a series of focus groups to discuss impressions from a group of industry experts skilled in general ledger software evaluation. In what evaluation approach did the experts partake?

A. Exploratory testing

B. System integrated testing

C. Product feasibility testing

D. Value stream testing

Answer 68

Exploratory testing

Question 69

While determining viable options for your business analysis project, you want to use a technique to deliver successful outcomes by improving and expediting how a product team develops and analyzes product requirements. Which of the following techniques should you use for this purpose?

A. Real options

B. Valuation techniques

C. Weighted ranking

D. Feature injection

Answer 69

Feature injection

Question 70

As the business analyst of the project, and in collaboration with the quality team, you have identified few defects which you need to address and resolve in the project. You are facilitating a session where you discuss the problem and continues to explore why the situation is occurring until the root cause becomes clearer, typically uncovering the root cause after multiple rounds of questioning. Which of the following techniques are you using?

A. 5-Why’s technique

B. Variance analysis

C. Fishbone diagram

D. Trend analysis

Answer 70

5-Why’s technique

Question 71

Working with Sami, your executive sponsor and director of distribution and logistics for a frozen food company, you’ve both agreed there are two options for addressing the opportunity. Sami suggests using a method whereby team members can vote to determine the most suitable or preferred option. Which of the following represents the suggestion you should provide Sami with?

A. A scored capability table in which each team member’s vote is weighted in proportion to their role in the organization

B. A needs assessment

C. Planning poker, allowing stakeholders to vote and score options

D. A matrix in which options are weighted and ranked, with criteria that align with objectives set forth in the needs assessment

Answer 71

A matrix in which options are weighted and ranked, with criteria that align with objectives set forth in the needs assessment

Question 72

Sami is the business analyst in a software development project that is being managed using an agile methodology. Dina, a junior member of the team is preparing a report about the remaining items on the project which need to be addressed. What tool can Sami recommend Dina to use?

A. Estimate to complete

B. Estimate at completion

C. Variance report

D. Burndown chart

Answer 72

Burndown chart

Question 73

You are leading the business analysts team in a large ERP development and implementation initiative for your firm. You are done with requirements gathering, and you are in the process of selecting and approving requirements. Which of the following techniques of this process can help product teams analyze whether there is sufficient support to pursue a change?

A. Facilitated workshops

B. Backlog management

C. Definition of ready

D. Force field analysis

Answer 73

Force field analysis

Question 74

You are the senior business analyst for a complex software project, and you are collaborating with a team of testers, project manager and other team members to identify candidate metrics for evaluation. While analyzing, defining traceability and testing approaches, what can be used as an insight to define candidate metrics?

A. Additional collaboration with Subject Matter Expert

B. Comparing actual or planned metrics to those of comparable projects

C. Identify during recognizing sufficient test coverage for the identified requirements

D. Trace between goals and objectives and the requirements that support them

Answer 74

Trace between goals and objectives and the requirements that support them

Question 75

Your organization is conducting a survey to evaluate usage and benefits of a product which is recently launched. The organization is also tracking the number of customers responding to the survey report. What could be the reason of this tracking with respect to solution evaluation?

A. To measure quality of data collected in survey report

B. Number of customers who are responding is directly proportionate to solution acceptance

C. To measure the return of investment for the survey activity

D. To measure customer satisfaction

Answer 75

To measure customer satisfaction

Question 76

As part of the needs assessment efforts in your project, you and Sami, the junior business analyst are comparing two entities, the as-is and to-be state of a business by examining the differences between the current and future states. Which of the following techniques are you and Sami performing?

A. Competitive analysis

B. Gap analysis

C. Benchmarking

D. Market analysis

Answer 76

Gap analysis

Question 77

As part of your activities conducting stakeholder analysis in the project, you are using the stakeholder matrix. A junior team member wants to know more about the stakeholders who falls in the high influence/low impact quadrant. Which of the following is the best answer you should provide the junior with?

A. Stakeholders who are critical sources for requirements.

B. Stakeholders who should not be ignored, and should be included in initial discussion to validate that their relationship is assessed correctly.

C. Critical group of stakeholders to engage with during the business analysis process.

D. Stakeholders who serve as product champions or advocates for the solution team and business analysis effort.

Answer 77

Stakeholders who serve as product champions or advocates for the solution team and business analysis effort.

Question 78

Sami is the expert business analyst in the organization, and he is creating a high-fidelity prototype to obtain early feedback on requirements by providing a working mode of the expected product before building it. In this context, which of the following statements is not valid with respect to the high-fidelity prototype?

A. High-fidelity prototypes create a representation of the final finished product

B. There are two types of high-fidelity prototypes: throwaway and evolutionary

C. High-fidelity prototypes are completed with a pen and paper

D. High-fidelity prototyping is performed in an iterative fashion

Answer 78

High–fidelity prototypes are completed with a pen and paper

Question 79

You are working as the senior business analyst for an IT services firm, and you were assigned for a complex software development project. You and your team were done with determining, elaborating, validating, and prioritizing the product requirements. Which of the following should be your next step?

A. Prioritize requirements

B. Verify requirements

C. Identify product risks

D. Establish acceptance criteria

Answer 79

Identify product risks

Question 80

You have been assigned as the business analyst for a project that has two critical business subject matter experts and several key stakeholders who may be affected by a major change to the business process. As a professional business analyst, what elicitation activity will you plan to do first?

A. Use surveys and questionnaire to gather information

B. Schedule a facilitated requirements workshop

C. Interview the two critical subject matter experts

D. Build a process flow to present the current state

Answer 80

Build a process flow to present the current state

Question 81

When developing a charter in your project, which of the following tools and techniques will provide a common vocabulary about terms with which the stakeholders and product team are unfamiliar or that are commonly misunderstood?

A. Product roadmap

B. Glossary

C. Shared product information

D. Document analysis

Answer 81

Glossary

Question 82

You are the business analyst of a software development project that kicked off five weeks ago, and you are in the process of selecting and approving requirements. Which of the following options can help you in defining the process of authorizing work?

A. The format of the situation statement

B. It should be detailed as much as possible

C. To include all the results of the identify problem or opportunity process

D. Ensuring that the team discusses and agrees on the situation prior to discussing solutions

Answer 82

Ensuring that the team discusses and agrees on the situation prior to discussing solutions

Question 83

You were assigned as the business analyst in a professional services firm that provides assurance and consulting services. Which of the following should be reviewed first to enable identification of the firm goals?

A. Business value

B. Current state analysis

C. Business case

D. Situation statement

Answer 83

Business value

Question 84

In business analysis, which of the following documents will provide important information about a product, providing insight about the product vision and how the product will support organizational strategy and business goals?

A. Product roadmap

B. Product backlog

C. Product features list

D. Product vision

Answer 84

Product roadmap

Question 85

During an interview, your executive sponsor, Sami, is providing very detailed responses but does not seem to answer the questions in a refined, direct manner. In an effort to reframe the interview, you’ve requested that Sami respond based on validation. What result will this yield?

A. It will produce responses based on forced-choice answers.

B. Responses will be used as lead-ins to follow-up questions.

C. Sami will quantitatively validate or substantiate her responses.

D. Responses will be based only on the current topic of proposed solutions.

Answer 85

It will produce responses baed on forced-choice answers

Question 86

While planning for the implementation of a new software application, the director of IT would like to outline the skills, competencies, and requirements for each of his staff because their responsibilities will be changing at go-live phase. As the business analyst assigned to support the IT team, what can you suggest?

A. He should refer to the skills framework for the information age

B. The output should detail how staff will be managed, appraised, and trained

C. We should contact our human resource business partner to assist with assessment

D. The output should detail the expectations of each staff member, all required training, and any suggested certifications; these can also be used for any future job postings

Answer 86

The output should detail the expectations of each staff member, all required training, and any suggested certifications; these can also be used for any future job postings

Question 87

While being involved in the product requirements analysis in your software development project, a junior team member has inquired if further review or approval is required as the team submits their product documentation. To what artifact can you refer the team member to answer his question?

A. Requirements management plan

B. Product or solution management plan

C. Scope management plan

D. Change control plan

Answer 87

Requirements management plan

Question 88

Your team is in the process of building a software application that will improve the accuracy of weather modelling. As you are based in the United States, and there is little opportunity to conduct live interviews to review evaluation metrics and acceptance criteria with stakeholders in different locations, what method of elicitation might you consider?

A. Unstructured

B. Structured

C. Asynchronous

D. Synchronous

Answer 88

Asynchronous

Question 89

As the business analyst of the project, one of the key activities to start with is to assess organizational strategy, goals, and objectives. While performing document analysis, you couldn’t find any formal strategic plans. What should you do next?

A. Spend more time in document analysis

B. Perform competitive analysis

C. Benchmark with best in class organizations

D. Use SWOT analysis

Answer 89

Use SWOT analysis

Question 90

Collaborating with your project manager, Sami, you’ve defined the business need and solution scope and ensured that the product is aligned with the goals and objectives of the business. What should you do next?

A. Use valuation techniques such as payback period (PBP), return on investment (ROI), internal rate of return (IRR), or net present value (NPV) as inputs to the business case.

B. Develop the solution scope statement based on either the RCA or the opportunity analysis.

C. Develop an interrelationship analysis so that stakeholders can visualize the proposed solution scope.

D. Understand stakeholders’ interests so that the requirements can be baselined.

Answer 90

Understand stakeholders’ interests so that the requirements can be baselined

Question 91

At XYZ company, you’ve been assigned the task of interviewing Dr. Dima Hana, the 2017 winner of the Nobel Prize in Physics. Although retired from XYZ for several years, it’s perceived she may be impacted by your division’s antimatter project. How would you best prepare for this 45-minute interview?

A. Brainstorm with your colleagues and come prepared with a list of questions, with a goal of asking all the questions on the list, even if it exceeds the allotted time.

B. Brainstorm with your colleagues and come prepared with a list of questions, but ask only one from the list, using your skill as a business analyst to facilitate an unbiased, unstructured conversation.

C. Brainstorm with your colleagues, come prepared with a list of questions, but let Dr. Dima Hana guide the conversation.

D. Brainstorm with your colleagues and come prepared with a list of questions.

Answer 91

Brainstorm with your colleagues and come prepared with a list of questions, but ask only one from the list, using your skill as a business analyst to facilitate an unbiased, unstructured conversation.

Question 92

Sami has requested participants from the new product team to confirm that the requirements as validated by the senior stakeholders meet or exceed the organization’s standards of excellence. The organization’s project management office has established a series of guidelines to oversee this process. What is one element that is critical for this inspection process?

A. A checklist.

B. Participants from the new product elucidation team have strong knowledge of the inspection process.

C. All reviewers are provided with advance copies of the material and guidelines.

D. It is recommended that the participants also include business management.

Answer 92

A checklist

Question 93

Your primary stakeholders are having a difficult time understanding the problems and the complex relationships among all the components. To simplify the relationships, your sponsor, Dima, suggests that you do which of the following?

A. Develop a cause-and-effect diagram to trace the problem to complex relationships among all the components.

B. Conduct a 5 Whys analysis to help all stakeholders gain a better understanding of the problem and complex relationships.

C. Present the variables in the form of an interrelationship diagram.

D. Create an opportunity analysis diagram to simplify the relationships.

Answer 93

Present the variables in the form of an interrelationship diagram.

Question 94

As the senior business analyst of developing a new resources planning software for your organization, you are conducting elicitation sessions with functional managers to document their needs and expectations. The finance department manager mentioned to you that he wants to share some confidential information that might help build the requirements list of the new software. Which of the following is the best elicitation technique to use?

A. Facilitated workshops

B. Focus groups

C. Observation

D. Interviews

Answer 94

Interviews

Question 95

Middle path of the web development project you are leading the business analysis team in, two of the team members had an argument about the timing in which the acceptance criteria should be finalized. Which of the following is the answer you should provide to end up this argument?

A. During the evaluation phase

B. After requirements are complete and confirmed

C. While tracing and monitoring requirements

D. While assessing the organization business need

Answer 95

during the evaluation phase

Question 96

You are the expert business analyst for a cybersecurity consulting project, and you are talking with Sami, the project manager, about the last iteration of software development. The team has just completed testing, and they are quite satisfied with the results. Who has accountability to document the results?

A. Sami suggests that the subject matter experts who performed the testing have accountability for documenting and posting the results to the team’s collaboration site

B. Sami should suggest that you document the results and post them to the team’s collaboration site; this is a business analyst’s responsibility

C. You suggest that Dima, the project coordinator and communication lead, update the information in the team’s collaboration site

D. As the project manager, Sami offers to take the lead and document that stakeholders are satisfied with the results

Answer 96

Sami should suggest that you document the results and post them to the team’s collaboration site; this is a business analyst’s responsibility

Question 97

You are leading the business analysis team in a large ERP implementation project, and you are preparing for the transition to future state. Which of the following techniques can be used to think through what is needed to hire and train people for new roles that may be needed to support the future state?

A. Job analysis

B. Market analysis

C. Competitive analysis

D. Benchmarking

Answer 97

Job analysis

Question 98

Dima, the director of marketing for ABC company, an automotive accessories business, has requested your assistance defining a set of metrics that can aid in determining whether the delivered solution will help to increase overall market share. To evaluate if ABC is positioned to achieve its goals and objectives, you should define which of the following?

A. Key performance indicators

B. Critical success measures

C. Clearly defined goals and objectives

D. The parameters for a benchmarking study

Answer 98

Key performance indicators

Question 99

As part of your activities conducting stakeholder analysis in the project, you are using the stakeholder matrix. A junior team member wants to know more about the stakeholders who fall in the low influence/high impact quadrant. Which of the following is the best answer you should provide the junior team member with?

A. Stakeholders who are critical sources for requirements.

B. Stakeholders who serve as product champions or advocates for the solution team and business analysis effort.

C. Critical group of stakeholders to engage with during the business analysis process.

D. Stakeholders who should not be ignored, and should be included in initial discussion to validate that their relationship is assessed correctly.

Answer 99

Stakeholders who are critical sources for requirements.

Question 100

You are working as the business analyst for an ERP system implementation project. The client has just submitted a change request that does not affect the project schedule and is simple to complete. What should be done first?

A. Evaluate the impacts on other project constraints

B. Make the change happen immediately

C. Reject the change as the project is at the evaluation phase

D. Submit the change to the CCB

Answer 100

Evaluate the impacts on other projects constraints

Question 101

You are working as the senior business analyst for a real estate organization, and you are involved in identifying a potential opportunity within the organization portfolio. A junior member of the team asked you about a technique to use in order to uncover threats such as shifting consumer preferences, new competitors entering the marketplace, new regulations, or downward trends in buying habits. Which of the following techniques will you recommend for the junior member?

A. Gap analysis

B. Benchmarking

C. Competitive analysis

D. Market analysis

Answer 101

Market analysis

Question 102

Middle path of your web development project, you are working with a group of the product stakeholders with diverse perspectives and requirements. Which of the following is the best technique to use to bring this group to consensus?

A. Multivoting

B. Requirements workshop

C. Focus group

D. Structured interview

Answer 102

Multivoting

Question 103

While determining viable options and providing recommendation for your senior management, you will use evaluation techniques to quantify the return or value that an option will provide. In this context, which of the following techniques takes into account current and future benefits, inflation, and factors in the yield that could be obtained through investing in financial instruments as opposed to a portfolio component, program, or project?

A. Net present value

B. Internal rate of return

C. Return on investment

D. Payback period

Answer 103

Net present value

Question 104

You’re meeting with Dima, the project manager for ABC company. As the business analyst, she’s asking that you document the product quality conditions required for the new initiative to be effective. You agree, stating that these conditions will be included as part of which of the following?

A. Functional and solution requirements

B. Stakeholder requirements

C. Business quality requirements

D. Solution and non-functional requirements

Answer 104

Solution and non-functional requirements

Question 105

You are the business analyst of a web development project that is critical for your organization. With your team support, you are conducting a requirements workshop, and you noticed that several key stakeholders are not participating actively in the workshop. Although you try to draw them out, they feel uncomfortable to voice their opinions and expectations of the proposed solution. In this situation, what components of stakeholder analysis were most probably missed?

A. Stakeholders attitudes

B. Stakeholders preferred communication style

C. Stakeholders interests

D. Stakeholders power and authority level

Answer 105

Stakeholders attitudes

Question 106

While you and your team are involved in the traceability and monitoring domain, you were in the process of selecting and approving requirements. You are insisting on the importance of collaborating with the product owner for this process. Which of the following is the reason of this collaboration?

A. The product owner will highlight complexities and risks with the design options under discussion

B. The product owner is a key contributor to defining scope for an iteration

C. The product owner will contribute design ideas

D. The product owner will contribute infrastructure or operational considerations and risks

Answer 106

The product owner is a key contributor to defining scope for an iteration

Question 107

Sami is the product manager in a software development project you are working in as the business analyst. He sent you an email today morning requesting about the team performance during the second iteration. In terms of metrics, what would you provide Sami with?

A. Mean variance velocity

B. Velocity

C. Vertical velocity variance

D. Variance

Answer 107

Velocity

Question 108

You are the senior business analyst for a large software development project that is managed using an adaptive approach, and two of the business analysis team members were having a discussion about using a traceability matrix or an interaction matrix. They approached you asking for your advise, which of the following best represents the advice you should give to the team?

A. Use a traceability matrix as it is more efficient

B. Use an interaction matrix as it is better for adaptive projects

C. Use a traceability matrix as it is better for adaptive projects

D. Use an interaction matrix as it is more efficient

Answer 108

Use an interaction matrix as it is better for adaptive projects

Question 109

As the business analyst of a software implementation project, you were just done with drafting the business analysis plan. In this context, which of the following risks cannot be reduced by obtaining approval of the business analysis plan?

A. Stakeholders do not support the business analysis process once it starts

B. End user not satisfied with the final product

C. Key resources are unavailable to participate in requirement activities

D. Funding allocated to the requirements phase of the project is inadequate

Answer 109

End user not satisfied with the final product

Question 110

As Dima prepares for a focus group, she is having slight difficulty because the invitee list contains stakeholders with varying levels of interest, influence, and importance. What could Dima have done to improve the process?

A. Had a better understanding of the sociological impacts to the focus group

B. Prepared for the focus group by conducting an adaptive stakeholder classification session

C. Sent the invitations based on the categories established in the stakeholder register

D. Sent invitations based on stakeholders’ common interests

Answer 110

Sent invitations based on stakeholder’s common interests

Question 111

Sami is the senior business analyst in a professional services firm, and he has determined the required capabilities and viable options for the new project he was assigned for. He started to evaluate how each option will fit in the organization and how it will be simple to sustain it. What is the output of the task Sami is performing?

A. Time feasibility

B. Cost feasibility

C. Technological feasibility

D. Operational feasibility

Answer 111

Operational feasibility

Question 112

You are new to business analysis, and this is the first official project for you. While conducting business analysis planning, a senior business analyst in the firm advised you to review the organizational chart. Which of the following is the benefit you can gain from this advice?

A. To collect information to establish or maintain a stakeholder list

B. To identify list of stakeholders in short time

C. To facilitate discussions around missing stakeholders

D. To facilitate the discovery of stakeholder groups or individuals who may be impacted by or have a potential impact on the solution under analysis

Answer 112

To facilitate the discovery of stakeholder groups or individuals who may be impacted by or have a potential impact on the solution under analysis

Question 113

You are the business analyst for a project that kicked off three weeks ago, and you are working to identify the product stakeholders in your project. In this context, which of the following tools and techniques can be used to depict the reporting structure within an organization or within a part of an organization?

A. Process flows

B. Interviews

C. Brainstorming

D. Organizational chart

Answer 113

Organizational chart

Question 114

You are having a discussion with your peer about how requirements should be approved in your project. She is insisting that requirements should be officially approved in a written format, and you believe requirements can be approved informally. In this context, which of the following is true regarding requirements approval?

A. In predictive projects, approved requirements could be represented in a backlog.

B. Requirements should be approved formally in written format.

C. The approval of requirements should be informal, requiring only verbal approval.

D. Organizations and projects vary in how requirements are approved.

Answer 114

Organizations and projects vary in how requirements are approved

Question 115

You are leading the business analysis team in a web development project, and you sent an email to one of the team members requesting from her to draft a document outlining how changes to product elements will be completed and communicated over the life of the project. Which of the following documents should the team member prepare?

A. Requirements management plan

B. Requirements traceability matrix

C. Requirements work plan

D. Requirements change management plan

Answer 115

Requirements change management plan

Question 116

Peer reviews involve one or more coworkers reviewing the work completed by the business analyst. Commonly, the peer who performs the review is another business analyst, team lead, or quality control team member. While checking requirements against quality standards on your project, you used an informal peer review completed by one or multiple peers simultaneously to look over the materials. Which of the following is the peer review type you used?

A. Inspection

B. Walkthrough

C. General peer review

D. Peer desk check

Answer 116

Peer desk check

Question 117

Persona is a fictional character created to represent an individual or group of stakeholders, termed as user class. In this context, which of the following is the reason behind using persona analysis technique in the conduct stakeholder analysis process?

A. To identify the job requirements and competencies required to perform effectively in a specific job or role.

B. To communicate the roles and responsibilities of those involved in business analysis efforts.

C. To analyze how stakeholders relate to one another and to the solution under analysis.

D. To analyze a class of users or process workers, to understand their needs and behavior requirements.

Answer 117

To analyze a class of users or process workers, to understand their needs and behavior requirements.

Question 118

As part of your efforts in the solution evaluation domain, you and quality control inspector discovered few defects which you believe it will affect the solution performance in operation. As a professional business analyst, you identified the problem and understood it. Which of the following should be your next step?

A. Identifying potential solutions

B. Monitoring the outcome to ensure that the problem was addressed satisfactorily

C. Selecting and implementing a solution to address the problem

D. Taking a corrective action to fix it

Answer 118

Identifying potential solutions

Question 119

Sami is the business analyst in a web development project, and he is in the process of creating and analyzing models. The project sponsor asked Sami to prepare a model that shows the key performance indicator (KPI) metrics. Which of the following models will you recommend for Sami to use?

A. Ecosystem maps

B. Data flow diagrams

C. Process flows

D. Context diagrams

Answer 119

Process flows

Question 120

Dima, a junior team member of the business analysis team, approached you asking about the process flow technique used in the determine future state process. Which of the following best describe the answer you should provide Dima with?

A. It is a technique that provides a framework to support strategic or product decision making.

B. It is a technique used to model product features by considering the features from the viewpoint of the customer.

C. It is a technique used to depict the business processes in the current state and used as a starting point for discussions concerning the changes desired for the future state.

D. It is a technique used to provide a simple visual way to examine solution components in one view, identifying where capabilities will be addressed in the new solution.

Answer 120

It is a technique used to depict the business processes in the current state and used as a starting point for discussions concerning the changes desired for the future state.

Question 121

As the senior business analyst of developing a new interface tablet project, you want to develop a visual table to describe how the solution aligns with the organizational strategic objectives by conducting conversations with team members to visualize and obtain agreement about what the team envisions for the product. Which of the following is the technique you will use for this purpose?

A. Imagine the future

B. Product visioning

C. Story mapping

D. Gap analysis

Answer 121

Product visioning

Question 122

You are the business analyst collaborating with your project manager on a project that when complete, will affect nearly all the residents in a community. During your needs assessment, you recommend completing a RACI. The project manager asks, what’s a RACI? Which of the following should be your explanation?

A. It is a scope model used mainly at the early phases of the project

B. It stands for Revitalization Assistance for Community Improvement, a document the sponsor requested be included in the charter.

C. It is a type of responsibility assignment matrix.

D. It stands for Risk-Adjusted Complication Index, an analysis to determine exactly how many residents will be affected by the project.

Answer 122

It is a type of responsibility assignment matrix

Question 123

In a meeting with your sponsor, Dima, she had recommended that you complete a RACI for the two highly visible projects that you’re supporting for the company. As you complete the RACI, who has accountability for providing input to the current state of the company and identifying any opportunities associated with the project?

A. Your sponsor, Dima, product management, and you in your role as the business analyst

B. Your sponsor, Dima, product management, project management, and you in your role as business analyst

C. Your sponsor, Dima, and you in your role as business analyst

D. Your sponsor, Dima

Answer 123

Your sponsor, Dima

Question 124

You are the senior business analyst for a web development project, and involved with your team in determining the most viable option. You performed pair-matching by taking each option and comparing it one by one to all other options. Which of the following is the technique you are using?

A. MoSCoW

B. Product backlog

C. Weighted ranking

D. Kano analysis

Answer 124

Weighted ranking

Question 125

Dima has just received a notice that her project has a new deadline, and that she needs to quickly elicit several requirements from group of stakeholders. Which of the following techniques would Dima want to choose to help her elicit requirements and to reach a consensus?

A. Surveys

B. Interviews

C. Requirement workshops

D. Document analysis

Answer 125

Requirement workshops

Question 126

You are working as the business analyst for a professional services firm, and while planning for a new project you wanted to incorporate your firm experience with other projects. The sponsor was unhappy with the last project due to the large number of change requests, many team members had to work overtime to complete the project on the planned deadline. What historical evidence will be most helpful for you to review?

A. Project schedule

B. Status reports

C. Project assessment

D. Lessons learned

Answer 126

Lessons learned

Question 127

Sami is an expert in business analysis and he is aware of the importance of identifying and analyzing the product risks. While he is involved with his team in analyzing the identified product risks, where can he find the signs that warn that the risk is about to occur or has already occurred?

A. Risk analysis approach

B. Risk register

C. Risk report

D. Risk management plan

Answer 127

Risk register

Question 128

While conducting business analysis planning, you are using an iterative planning technique in which work to be accomplished in the near term is planned in detail, while the work in the future is planned at a higher level. What is the name of the technique you are using?

A. Story mapping

B. Rolling wave planning

C. Product backlog

D. Work breakdown structure

Answer 128

Rolling wave planning

Question 129

Dima works as a business analyst for a highly regulated firm. She’s profoundly aware of the need to link elements of the solution to the organization’s policies and procedures. To do so, what model could Dima use?

A. State table

B. Entity relationship diagram

C. Decision table

D. Interrelationship diagram

Answer 129

Decision table

Question 130

Sami is creating screen mockups to classify page elements and their associated functions. As the mockup is decomposed to user interface elements, how are they described?

A. From the perspective of a wireframe and relationship to requirement

B. As individual requirement objects

C. From the standpoint of displays and behaviors

D. As unique development objects

Answer 130

From the standpoint of displays and behaviors

Question 131

After the requirements have been approved and the product team is building the code, a new stakeholder joins the team and has an idea for a new product feature. This new feature would impact all other stakeholders requirements. Your project sponsor wants you to assess the impact of this change. What technique will you use for this purpose?

A. Interview

B. Structured walkthrough

C. Facilitated workshop

D. Change control process

Answer 131

Facilitated workshop

Question 132

Sami, a junior team member of the business analysis team, approached you asking about the solution capability matrix technique used in the determine future state process. Which of the following best represents the answer you should provide Sami with?

A. It is a technique used to model product features by considering the features from the viewpoint of the customer.

B. It is a technique that provides a framework to support strategic or product decision making.

C. It is a technique used to depict the business processes in the current state and used as a starting point for discussions concerning the changes desired for the future state.

D. It is a technique used to provide a simple visual way to examine solution components in one view, identifying where capabilities will be addressed in the new solution.

Answer 132

It is a technique used to provide a simple visual way to examine solution components in one view, identifying where capabilities will be addressed in the new solution.

Question 133

You are the business analyst in a web development project managed using an agile methodology. While facilitating the product roadmap development on your project, which of the following techniques can be used to sequence user stories, based upon their business value and the order in which their users typically perform them?

A. Story mapping

B. Facilitated workshop

C. Feature model

D. Product visioning

Answer 133

Story mapping

Question 134

Middle path of your project, a junior member approached you asking about a technique he can use to split epics from a higher level to a lower level. Which of the following techniques should you recommend the junior member to use?

A. Story boarding

B. Backlog grooming

C. Story slicing

D. Story mapping

Answer 134

Story slicing

Question 135

You are the business analyst for a complex manufacturing project which requires high quality, and you are aware of your team poor experience in quality management. You assigned a subject matter expert in quality management to control quality during the product life cycle. Which of the following best describes this situation?

A. You mitigated the risk

B. You transferred the risk

C. You accepted the risk

D. You avoided the risk

Answer 135

You mitigated the risk

Question 136

After you created the risk register, and performed subjective and objective analysis. You started planning for the individual risk responses, and you decided to acknowledge a specific threat, and not take any action unless the threat occurs. Which of the following is the risk response strategy you used?

A. Avoid

B. Accept

C. Mitigate

D. Transfer

Answer 136

Accept

Question 137

Dima is the lead business analyst in a software development project. She has just completed system testing, and she is working to document the solution gaps. As part of her efforts, Dima should also perform which of the following?

A. Comparing expected results to actual results.

B. Posting the test results to the team’s SharePoint site.

C. Conducting a didactic interaction session before an opportunity analysis.

D. Reviewing the value stream map and comparing the results to defined metrics.

Answer 137

Comparing expected results to actual results

Question 138

The affected stakeholders for needs assessment can be categorized into one of four categories using the responsibility assignment matrix such as RACI model. What is the category of stakeholders for which letter ‘R’ stands for?

A. Persons or group who will receive the results of the need assessment

B. Personas who work as experts in needs assessment

C. Persons performing the needs assessment

D. Persons who approves the needs assessment

Answer 138

Persons performing the needs assessment

Question 139

As the business analyst of a web development project, you started to write the acceptance criteria for your requirements with the support of the quality team. In this situation, which of the following will help you find the defined level of writing the acceptance criteria?

A. Analysis approach

B. Evaluation approach

C. Elicitation approach

D. Stakeholders engagement and communication approach

Answer 139

Analysis approach

Question 140

Retrospectives are defined as meetings scheduled on a regular basis or conducted when a body of work is completed, such as at the conclusion of an iteration. In this context, which of the following is not true regarding retrospectives?

A. Retrospectives are mainly conducted for continuous improvement purposes

B. Retrospectives are often used in predictive projects

C. Retrospectives are conducted in a highly collaborative fashion

D. Retrospectives occur regularly and frequently

Answer 140

Retrospectives are often used in predictive projects

Question 141

Your sponsor, Sami, has requested assistance in preparing an artifact that will contain a list of stakeholders, milestones, assumptions, constraints, and success criteria. You will be assisting Sami in preparing which of the following documents?

A. Product solution and value justification

B. Solution scope statement

C. Project charter

D. Value proposition statement

Answer 141

Project charter

Question 142

You are leading an approval session and are asking for formal signoff on the requirements documents. At a minimum, from whom should you seek formal signoff?

A. Product owner, solution team lead

B. Sponsor, project owner, solution team lead

C. Sponsor, product owner

D. Business analyst, product owner, head of product development

Answer 142

Business analyst, product owner, head of product development

Question 143

You are leading the business analysis team in the project that was initiated two weeks ago, and a junior member on the team approached you asking about a document that is a culmination of the analysis results obtained from examination of the existing organization environment. Which of the following processes should you recommend the team member to finish to have the document he is asking for?

A. Determine viable options and provide recommendation

B. Identify problem or opportunity

C. Assess current state

D. Determine future state

Answer 143

Assess current state

Question 144

While communicating the causes of issues in the project with the key stakeholders, you want to use a tool that will demonstrate that 80% of problems can be related back to 20% of the causes. Which of the following is the tool can be used for this purpose?

A. Fishbone diagram

B. Pareto diagram

C. Decision table

D. Process flows

Answer 144

Pareto diagram

Question 145

While assessing the current state in your project, you want to communicate the results of the root cause analysis to the key stakeholders of the project, and you want to use a visual that will draw the stakeholders attention to the problems that have the greatest significance and thereby require the most attention. Which of the following tools and techniques is the best for this purpose?

A. Fishbone diagram

B. Decision table

C. Process flows

D. Pareto analysis

Answer 145

Pareto analysis

Question 146

Your sponsor, Dima, would like to use a tool that is contingent on peer pressure to resolve a conflict. You should advise her to use which of the following tools?

A. The nominal group technique would be an appropriate solution

B. Take a step a back and think this through and evaluate other options, because peer pressure is not part of any sound method of resolving conflict

C. We can use the Delphi technique

D. This sounds a little Machiavellian and should not be a part of any sound method for resolving conflict

Answer 146

We can use the Delphi Technique

Question 147

Dima is working on a questionnaire that she intends to distribute to a panel of experts in hopes of soliciting their feedback based on the last round of testing. What tool or technique is Dima using to protect the anonymity of respondents?

A. Net promotor tool

B. Delphi

C. Entry and exit criteria for expert opinion on leading practice

D. Planguage

Answer 147

Delphi

Question 148

Sami is the business analyst in the project, and he is working with a team of technical experts building the software code. The team includes the QA leader who will be responsible for the final result of the code development, and John who is a subject matter expert in complex coding projects. As per the RACI model, which of the following is the role the technical experts team is playing?

A. Responsible

B. Inform

C. Consult

D. Accountable

Answer 148

Responsible

Question 149

You are working as the lead business analyst in a professional services firm, and you were assigned for a web development project. After completing the process of applying various elicitation techniques to draw out information from stakeholders and other sources, which of the following should be your next step?

A. Determine elicitation approach

B. Confirm elicitation results

C. Conduct elicitation

D. Prepare for elicitation

Answer 149

Confirm elicitation results

Question 150

Sami is working as the business analyst of a web development project. He is validating the estimates by reviewing the planning information from past projects that used similar elicitation and analysis techniques. In this context, which of the following should not be factored into the estimates?

A. The defects due to competency gaps and potential risks which are missed

B. Number of business analysis deliverables being produced

C. Schedule and budget constraints

D. Number of stakeholders and stakeholders groups

Answer 150

Number of stakeholders and stakeholders group

Question 151

Sami is a junior business analyst, and he asked you about the process he needs to perform to gain insights from product development experiences to consider which business analysis tools and techniques are working well and which present challenges. Which of the following should be your answer?

A. Conduct business analysis planning.

B. Improve business analysis.

C. Assess business analysis performance.

D. Conduct stakeholder analysis.

Answer 151

Assess business analysis performance

Question 152

Sami was assigned as the business analysis team leader for a new project, and he wants to have clear insights about stakeholders that can be used when choosing elicitation and analysis techniques. In this context, which of the following would you recommend Sami to perform?

A. Conduct stakeholder analysis

B. Identify stakeholders

C. Determine stakeholder engagement and communication approach

D. Manage stakeholder engagement and communication approach

Answer 152

Conduct stake holder analysis

Question 153

As an expert business analyst working with an international organization, which of the following processes will you perform to ensure the organization can successfully adopt the changes resulting from the implementation of the new solution or solution component?

A. Determine future state

B. Prepare for transition to future state

C. Conduct business planning

D. Assess current state

Answer 153

Prepare for transition to future state

Question 154

You are leading a team of business analysts while identifying an opportunity that will support achieving the organizational strategic objectives. Your team was done with developing the business need, situation statement, conducted a gap analysis to determine the required capabilities, and recommended a solution. Which of the following should be the team next step?

A. Conduct stakeholder analysis

B. Assemble business case

C. Develop the product roadmap

D. Support charter development

Answer 154

Develop the product roadmap

Question 155

Your organization is using some valuation techniques to select the best initiative to proceed with among a group of initiatives. One of these techniques is the payback period, and the organization strategy requires that the payback period for any initiative should not exceed five years. As per your understanding of the project selection methods, which of the following usually increase with longer payback period?

A. Risk

B. Stakeholders commitment

C. Quality

D. Success probability

Answer 155

Risk

Question 156

As the business analyst of the project, you are now in the process of synthesizing well-researched and analyzed information to support the selection of the best portfolio components, programs, or projects to address business goals and objectives. Which of the following is not part of this process main output?

A. Recommendation

B. Problem

C. Analysis of the situation

D. Product vision

Answer 156

Product vision

Question 157

Working with your project manager, Sami, you have just delivered your fourth project in 24 months using a waterfall delivery method. You’ve now been asked to lead a highly visible project based on scrum with nearly the same project team. In terms of change control, the team should agree on which of the following?

A. That they will defer to the project management office for guidance on the process

B. To use the same process and templates as with all their other projects

C. That they will adapt a flexible approach to change control, because the team anticipates that requirements will evolve as the project progresses

D. That Sami will document the process in the change management plan

Answer 157

That Sami will document the process in the change management plan

Question 158

Your sponsor, Sami, requested a meeting with you and the project manager, John, to discuss documenting the requirements change management process. As you prepare for the meeting with Sami, you and John should agree on which of the following?

A. As the project manager, John will document the plan as a part of the business analysis plan.

B. You and John will jointly develop the approach and communicate it to all relevant stakeholders.

C. As the business analyst, you’ll take accountability for documenting the plan, and it will become part of the project management plan.

D. As the business analyst, you’ll document the process and communicate it to the stakeholders.

Answer 158

As the business analyst, you’ll take accountability for documenting the plan, and it will become part of the project management plan.

Question 159

Dima is working with stakeholders to determine which project requirements will be deferred to a future phase of her modernization initiative at the bakery plant. The team cannot agree on the decision-making process, their overall authority, or how project requirements are to be prioritized. To what document can they refer?

A. Requirements management plan

B. Business analysis plan

C. Requirements matrix

D. Project plan

Answer 159

Requirements management plan

Question 160

Your sponsor, Dima, is concerned that the product team cannot agree on a proposed solution for a critical business requirement. She has suggested the team enlist the help of a panel of experts, who can voice their options anonymously. What technique is your sponsor suggesting?

A. Dima is suggesting the team use didactic interaction.

B. Dima is suggesting the team consider a moderated discussion.

C. Dima is suggesting the team use the Delphi technique.

D. Dima is recommending the team use the nominal group technique.

Answer 160

Dima is suggesting the team use the Delphi technique

Question 161

You are leading the business analysts team in a web development project. Few members of the team are involved in determining the analysis approach of the project, and they are having an argument on whether to use the situation statement as an input to this process or not. As the senior business analyst, you will advise them to use the situation statement for which of the following reasons?

A. To provide context about the problems or opportunities being analyzed

B. It defines the boundaries within which analysis takes place

C. It is an important input for selecting analysis techniques that support creating models

D. It influences which analysis techniques are applicable

Answer 161

To provide context about the problems or opportunities being analyzed

Question 162

As part of your duties as the business analyst of the project, you were done with the process of determining which aspects of the organization will be evaluated, and how performance will be measured. Which of the following should be your next step?

A. Obtain solution acceptance

B. Evaluate acceptance results

C. Release the final solution

D. Address defects

Answer 162

Evaluate acceptance results

Question 163

You were assigned as the business analyst lead for a complex web development project, and you were just done with the process of considering how traceability will be performed on the product, and defining how requirement changes will be managed. Which of the following will be your next step?

A. Confirm which requirements should be incorporated within the project

B. Determine traceability and monitoring approach

C. Examine changes or defects that arise during a project

D. Establish relationships and dependencies between requirements

Answer 163

Establish relationships and dependencies between requirements

Question 164

As part of the elicitation domain in your software development project, you are preparing a list of questions to ask the key stakeholders during elicitation sessions. Which of the following is a question type that may be asked in any situation, and is also used as lead-in to obtain information to define the solution?

A. Open-ended

B. Closed-ended

C. Contextual

D. Context-free

Answer 164

Context-free

Question 165

You are the business analyst of a software development project that kicked off five weeks ago, and you are in the process of selecting and approving requirements. Which of the following tools can help the business analyst in defining the process of authorizing work?

A. Configuration management system

B. Organizational process assets

C. Work authorization system

D. Version control system

Answer 165

Work authorization system

Question 166

While determining the future state in your project, your senior business analyst suggested to use Kano analysis as it will help understand the level of importance of features being considered for the future state. As a result of performing this technique, you decided to have some features in the performance category. In this context, which of the following best describes the performance category features?

A. Features that differentiate the product from competitors’ products.

B. Features that decrease a stakeholder’s satisfaction level when present.

C. Features that stakeholders think about, desire, and use to consciously evaluate the final solution.

D. Features that provide little satisfaction to stakeholders.

Answer 166

Features that stakeholders think about, desire, and use to consciously evaluate the final solution.

Question 167

You work for a mega fast food company, and your sponsor, Sami, has asked that you take the lead in determining the best approach to business analysis for the project. In this situation, which of the following should be your first action?

A. You start by understanding the characteristics of the project.

B. Your first task is to review the business case, then the project goals and objectives.

C. You review the stakeholder register, RACI, and the requirements management plan.

D. You review the project size, the complexity, and how requirements will be validated and authorized.

Answer 167

Your first task is to review the business case, then the project goals and objectives.

Question 168

As a professional business analyst, you should conduct stakeholders analysis activities on your project. Which of the following options can help you classify stakeholders based on stakeholders who obtain positive or negative gains from the solution, and stakeholders who have influence within the organization or product team that may hinder or support the proposed solution?

A. Influence/Interest grid

B. Salience model

C. Power/Influence grid

D. Onion diagram

Answer 168

Influence/Interest grid

Question 169

In your project, to gain a better understanding of the operation and the related steps involved with surgery, a local hospital has invited you to view a surgery from the observation suite. What type of observational activity is this considered?

A. Passive

B. Participatory

C. Simulation

D. Active

Answer 169

Passive

Question 170

You are the senior business analyst for a project that should produce the design of a high-speed motorbike product. During requirements gathering workshop, the team encounters requirements like; Bike should be reliable to drive in all-weather condition, it should meet safety standards of driving at 145 km/hour in winter conditions and should have good supportability. As the business analyst, how best would you categorize such requirements?

A. Stakeholder’s requirements

B. Functional requirements

C. Mandatory requirements

D. Non-functional requirements

Answer 170

Non-functional requirements

Question 171

Your project manager, Dima, asked for help creating goals and objectives that are specific and clearly understood. In this context, which of the following is true about how the goals and objectives should be?

A. Specific, meaningful, achievable, realistic, testable

B. Written down, agreed to, and frequently revisited to assess relevance

C. Specific, measurable, attainable, relevant, and time bound

D. Time-tested, time-bound, meaningful, achievable, realistic

Answer 171

Specific, measurable, attainable, relevant, and time bound

Question 172

From your experience in iterative projects, you recognize the value of maintaining a spreadsheet to manage requirements. You’ve been tasked with supporting a project that is using an adaptive lifecycle. When team members submit user stories, how might you track them?

A. Using a requirements tractability matrix

B. Adding them to a backlog

C. Adding them to the epic log

D. Tracking them in the user story matrix

Answer 172

Adding them to a backlog

Question 173

Sami works for the AIMS web development company. He is in the process of prioritizing the features for a new state of art application project based on user stories submitted by the team members. What role does Sami have?

A. Business analyst

B. Scrum master

C. Product owner

D. Project manager

Answer 173

Product owner

Question 174

You are the business analyst for a large scale hotel program. Dima, your subject matter expert for guest reservations, is describing requirements for family travelers and requirements for those that travel on business. What is she describing?

A. A value dependency

B. A rationale dependency

C. A subset

D. An implementation relationship

Answer 174

A subset

Question 175

Dima is a business analyst for a world-class manufacturer of kitchen equipment’s for restaurants. They are planning to expand their products to the Chinese market, and in the process, they would gain a better understanding of how competitors’ products are used. What form of observation would best help them to experience how their product would be used and to ascertain the criteria for acceptance in the marketplace?

A. Simulation

B. Participatory

C. Active

D. Passive

Answer 175

Participatory

Question 176

You work for XYZ manufacturing company as the senior business analyst. Because your customers have expressed concern with your stretchers, your company is undertaking a complete redesign. In an effort to actively engage with your stakeholders and understand how they are using your products, you offer to participate in a disaster simulation. During this simulation exercise, you seek clarification of their activities, ask what they like about your current product line, and ask how the product can be improved. You are participating in what form of observation?

A. Passive

B. Participatory

C. Simulation

D. Active

Answer 176

Active

Question 177

Your colleague, Sami, has asked for help defining objectives and goals that define context, provide direction, and are easily understood. From the samples provided below, which would you recommend be included in the business case?

A. To install solar panels over all the parking lots by the end of Q2 and all the office buildings by the end of Q4.

B. To reduce organizational carbon footprint by 10%.

C. To meet the organizational goal of reducing its carbon footprint by 10% next year, solar panels will be installed over all the parking lots and all the office buildings.

D. To meet the organizational goal of reducing its carbon footprint by 10% next year, solar panels will be installed over all the parking lots by the end of Q2 and all the office buildings by the end of Q4.

Answer 177

To meet the organizational goal of reducing its carbon footprint by 10% next year, solar panels will be installed over all the parking lots by the end of Q2 and all the office buildings by the end of Q4.

Question 178

Sami was contracted to develop several queries and reports for the legal department of a utility company. To ensure that requirements were appropriately addressed, your subject matter expert, Dima, created a prototype along with a model that establishes the details for each of the reports. What type of model did Dima provide Sami with?

A. Interface model

B. Laszlo report table

C. Report table

D. Business intelligence model

Answer 178

Report Table

Question 179

Dima is designing an interactive website for customers at a restaurant to place food and beverage orders. Her primary stakeholder, Lina, requested that she create a model that plots how customers will navigate the screens and the system’s responses based on their selections. What model should she use?

A. Interoperability diagram

B. User-interface flow

C. System interface flow

D. Process-flow diagram

Answer 179

User-interface flow

Question 180

While evaluating available decisions for a specific case on the project, you obtained the following table. Which decision should you select based on this table?

A. Decision D

B. Decision A

C. Decision C

D. Decision B

Answer 180

Decision A

Question 181

While evaluating available decisions for a specific case on the project, you obtained the following table. Which decision should you select based on this table?

A. Decision D

B. Decision C

C. Decision A

D. Decision B

Answer 181

Decision D

Question 182

As a professional business analyst, which of the following prioritization schemes would you recommend your team to use if they are involved in a project that has a fixed timeline and the timeline is not negotiable?

A. Timeboxing

B. Kano analysis

C. MoSCoW

D. Purpose alignment model

Answer 182

Timeboxing

Question 183

As part of your efforts as the business analyst of the project, you have documented stakeholders’ concerns, expectations, and their stated requirements. Now you need to make sure that you have accurately captured their view of risks, assumptions, constraints, and needs. Which of the following options represent the best tool or technique to use for this purpose?

A. Questionnaires

B. Prototyping

C. Requirements workshops

D. Interviews

Answer 183

Interviews

Question 184

Traceability is the ability to track information across the product life cycle by establishing linkages between objects. These linkages are also known as relationships or dependencies. Traceability is sometimes qualified as bidirectional, or forward and backward, because requirements are traced in more than one direction. In this context, which of the following is not true about traceability directions?

A. Backward traceability is performed from the requirements to the scope features and business goals and objectives that triggered them.

B. Foreword traceability is performed from the requirements to the scope features and business goals and objectives that triggered them.

C. Forward traceability is performed from the requirements to design and test components and, ultimately, the final product.

D. Tracing can also be performed laterally-for instance, tracing textual product information to models.

Answer 184

Foreword traceability is performed from the requirements to the scope features and business goals and objectives that triggered them

Question 185

Your data conversion lead, Sami, has just reviewed the requirements traceability matrix and identified all aspects to consider as per the organizational records and retention policy. Where should these requirements be documented?

A. Transition requirements

B. Functional requirements

C. Business requirements

D. Stakeholder requirements

Answer 185

Transition requirements

Question 186

Sami, the project management office (PMO) director, requests that you complete a feasibility study for the proposed recommendation. What is the reason behind this request?

A. A feasibility study will outline potential alternatives.

B. A feasibility study will help determine the extent to which the proposed solution addresses the identified opportunity.

C. A feasibility study will help determine the extent to which the proposed solution addresses the identified opportunity or problem in an effort to ensure that the correct solution is implemented.

D. A feasibility study will help determine the extent to which the proposed solution addresses the identified opportunity or problem in an effort to ensure that the correct project is implemented.

Answer 186

A feasibility study will help determine the extent to which the proposed solution addresses the identified opportunity or problem in an effort to ensure that the correct solution is implemented.

Question 187

You are in the requirements elicitation phase of your business analysis activities, and as agreed with the project sponsor, you will create a model to discover and describe complex interactions, due to the complex back and forth interactions between users and systems in the project. Which of the following models will you create?

A. Entity relationship diagram

B. Data flow diagram

C. Use case diagram

D. Use case

Answer 187

Use case

Question 188

While conducting requirements analysis activities in your project, one of the project key stakeholders requested to see a diagram that show the stakeholders who directly interact with the solution (actors), and the interfaces that need to be created between the system features (use cases) and the actors. Which of the following is the model you will create for the stakeholder?

A. User interface analysis

B. Use case diagram

C. Context diagram

D. Ecosystem map

Answer 188

Use case diagram

Question 189

Dima is the lead business analyst in a web development project, and she just received an email from the project manager requesting a visual description of the steps people perform in their jobs or when they interact with a solution in addition to any delays, queues, or handoffs that occur during the process. The project manager mentioned the rationale of his request that he wants to identify any time spent in the process that does not add value so it can be streamlined. Which of the following would you recommended Dima to develop?

A. Data flow diagram

B. Value stream map

C. Entity relationship diagram

D. Process flow

Answer 189

Value stream map

Question 190

Managing change in the project is a critical success factor for business analysts. In this context, which of the following tools can act like a baseline in that the original work product is established, and changes to that work product are tracked?

A. Change control system

B. Change control board

C. Version control system

D. Configuration management system

Answer 190

Version control system

Question 191

You are working as the senior business analyst for a web development project that is using the agile methodology, and you just started prioritizing the product requirements using a method to rank user stories based on more dimensions than just business value and effort. What is the technique you are using?

A. Delphi

B. Weighted shortest job first (WSJF)

C. Weighted ranking

D. Purpose alignment model

Answer 191

Weighted shortest job first (WSJF)

Question 192

As a senior business analyst for a factory that manufactures pencils, you have just presented a plan which includes metrics to assess how well the proposed solution aligns to the organization’s overall goals and objectives. You have just presented which of the following?

A. The strategic plan

B. The business analysis plan

C. The vision and mission plan

D. The business case

Answer 192

The business case

Question 193

Your project manager, Sami, asked for your assistance in collaborating with John, the subject matter expert from the local firm, with a document that will outline the compliance requirements for a new line of products. What document will you be assisting with?

A. Business requirements management plan

B. Stakeholder requirements

C. Quality requirements

D. Functional requirements

Answer 193

Quality requirements

Question 194

Dima is preparing for a peer review of functional requirements for her solution. When looking at the resources calendar, several individuals have availability. From the options below, who should she select to participate in the peer review?

A. Members of the organization’s project management office (PMO), who established the guidelines of the peer review.

B. The department director of the team that developed the functional requirements; this will provide for final verification.

C. Colleagues who have not been involved with the project thus far; this will ensure that they are impartial and objective.

D. Colleagues from the organizational change management team who are tasked with developing the training material for the solution.

Answer 194

Colleagues from the organizational change management team who are tasked with developing the training material for the solution.

Question 195

As the business analyst for a company that manufactures fire suppression systems, you’re collaborating with a project manager on the development of the project management plan for a new state-of-the-art fire suppressor. It’s the project manager’s responsibility to ensure that requirements related activities are performed on time and which of the following?

A. Are approved by the project management office (PMO)

B. Are within the boundaries of the charter

C. Are within budget and deliver value

D. Are completed within budget

Answer 195

Are within budget and deliver value

Question 196

You are conducting a focus group to build out the requirements traceability matrix. While doing so, you are having difficulty tracing a few items to business goals and objectives. Your sponsor, Sami, is not concerned and suggests that they are all relevant. What should you do?

A. Add a short textual description, stating “requirement provided by sponsor.”

B. Allow the project manager to manage these items, as they pertain to project management.

C. Ask Sami, your associate, to conduct an analysis to determine the relevance of the requirement.

D. In some circumstances, it is acceptable not to track requirements to business goals and objectives.

Answer 196

Ask Sami, your associate, to conduct an analysis to determine the relevance of the requirement.

Question 197

Prior to meeting with stakeholders to estimate the work effort for a project, Dima, an experienced business analyst, decides to review planning information from prior projects of similar size. What elicitation technique could she rely upon?

A. Focus group

B. Interviews

C. Document analysis

D. Alternative analysis

Answer 197

Document analysis

Question 198

Your subject matter expert, Sami, from your legal department has recently submitted over a dozen of functional requirement documents for the new contracting application. They are all very well written and succinct. However, they seem to be missing one key element. Which of the following is most probably this element?

A. They should have been from the user’s point of view

B. They are missing the actors

C. There were no preconditions to enable testing

D. Some requirements were labeled TBD, because the team was still addressing some elements

Answer 198

There were no preconditions to enable testing

Question 199

In the development of a business case, you’re working with Dima, an experienced financial analyst, on the cost-benefit summation. In this context, which financial valuation method addresses the time to recover a project investment?

A. Payback period (PBP)

B. Return on investment (ROI)

C. Net present value (NPV)

D. Internal rate of return (IRR)

Answer 199

Payback period (PBP)

Question 200

To show a basic outline, flow of information, general operations, and framework for a proposed customer engagement portal, the project team has asked Sami, an experienced web developer, to present a few options to the head of customer success. Which of the following tools and techniques should Sami select?

A. Purpose alignment model

B. Options analysis

C. Prototype

D. Wireframe

Answer 200

Wireframe