5.2 Training and Development Flashcards
1
Q
Training and Development
A
Continous effort to improve employee competency and organization performance:
- Training
- Career Development
- Organizational Development
- Organizational Learning
2
Q
Training vs Development
A
- Learning focused on the present job
- Learning focused on long-term
3
Q
Benefits of T & D
A
Satisfaction, Morale, Retention, Lower Turnover and Improved Hiring etc.
4
Q
First Step in Conducting T & D
A
Determine specific training and developmental needs:
- Organizational Analysis
- Task Analysis
- Person Analysis
5
Q
Second Step
A
Establish Objectives
6
Q
Step 3
A
Select a Method and Delivery Systems
7
Q
Types of Training Methods
A
- Classroom Method
- E-Learning
- Case Study
- Behavioral Modeling
- Simulation
- Role Playing
- Training Games
- In-Basket Training
- OJT
- Apprenticeship
- Team Training - Team Coordination Training/ Cross-Training
- Coaching
- Mentoring
8
Q
Delivery System
A
- Corporate University
- University and College
- Online Higher Education
- Vestibule System
- Video Media
- Simulators
- Social Networking
9
Q
Steps 4 and 5
A
4 Implement the Program
5 Evaluate
10
Q
Evaluations Methods
A
Reactions
Learnings
Behavior Change and Transfer of Training
Organizational Results and ROI
