IT Functions And Controls

Question 1

What are the 3 main functional areas within most IT departments?

Answer 1

Applications development
Systems administration and programming
Computer Operations

Question 2

What is function of Applications Development?

Answer 2

This department is responsible for creating new end-user computer applications and for maintaining existing applications

Question 3

What are systems analyst?

Answer 3

Applications Development
-responsible for analyzing and designing computer systems, generally lead a team of programmers who complete the actual coding for the system

Question 4

What are application programmers?

Answer 4

Applications Development
-Work under the direction of the systems analyst to write the actual programs that process data and produce reports

Question 5

What is the function of the Systems Administration and Programming?

Answer 5

This department maintains the computer hardware and computer infrastructure and grants access to system resources

Question 6

What are system administrators?

Answer 6

The database administrator, network administrator and web administrator are responsible for management activities associated with the system they control.
*must not be permitted to participate directly in these systems’ operations

Question 7

What are system programmers?

Answer 7

Maintain the various operating systems and related hardware.
*not permitted to have access to information about application programs or data files

Question 8

What are network managers?

Answer 8

Ensure that all applicable devices link to the organization’s networks and that the networks operate securely and continously

Question 9

What is security management?

Answer 9

Ensure that all components of the system are secure and protected from all internal and external threats

-security of software and systems and granting appropriate access to systems via user authentication, password setup and maintenance

Question 10

What are web administrators?

Answer 10

Operate and maintain the web servers

Question 11

What are the help desk personnel?

Answer 11

Answer help-line calls and emails, resolve user problems, and obtain technical support and vendor support when necessary

Question 12

What are Computer Operations?

Answer 12

This department is responsible for the day-to-day operations of the computer system, including receipt of the batch input to the system, conversation of the data to electronics media, scheduling computer activities, running programs

Question 13

What is the data control position?

Answer 13

Controls the flow of all documents into and out of computer operations; for batch processing, schedules batches through data by entry and editing, monitors processing, and ensures that batch totals are reconciled
*should not access the data, equipment, or programs.

Question 14

What is data entry clerk (data conversion operator)?

Answer 14

This function keys (enters) handwritten or printed records to convert them into electronic media; the data entry clerk should not be responsible for reconciling batch totals, should not run programs, access system output, or have any involvement in application development and programming

Question 15

What are computer operators?

Answer 15

Responsible for operating the computer; loading program and data files, running the programs, and producing output.

*computer operators should not enter data into the system or reconcile control totals for the data they process

Question 16

What is a file librarian?

Answer 16

Responsible for maintaining control over the files, checking them in and out only as necessary to support scheduled jobs.

*file librarian should not have access to any of the operating equipment or data (unless it has been checked into the library)