Understanding business Flashcards

1
Q

public limited company

A

Advantages
Large amounts of finance can be
raised through the public sale of
shares
easier to growth and diversify
disadvantages
Threat of take over
Annual accounts have to be
published
Dividends are shared with many
shareholders

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2
Q

Discuss franchiser

A

advantages
A low risk form of growth as the
franchisee invests the majority of the
capital
Receives a % of all franchisee’s profits
each year known as ROYALTIES
disadvantages
The reputation of the whole franchise can
be tarnished by one poor franchise
Only a share of profits is received rather
than all the profits

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3
Q

franchisee

A

advantages
The franchise is a well-known business
with an existing customer base
Industry knowledge and training is
provided by the franchiser
disadvantages
There is very little autonomy over
decisions such as shop layout, uniforms,
products etc.
Royalties have to be paid each year

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4
Q

DIscuss multinational

A

adv
Wages and raw material costs are
lower in host countries
Business can avoid legislation in
the home country
creating jobs. This boosts the local economy and employs more workers who will contribute tax.
dis adv
Language barriers can slow down
communication
Cultural difference can affect
production e.g. ‘siestas’ in Spain
cutting corners. Social responsibility may be overlooked.

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5
Q

discuss organic growth

A

advantages
No loss of control as outsiders are not involved

Hiring more staff will bring new ideas

Opening new branches means the company can reach new markets
disadvantages
can be a slow method of growth

May be limited by the size of the market

Restricted by the amount of finance available

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6
Q

methods of organic growth

A

Launching new
products/services
Businesses can meet the needs of different market segments
if they diversify

Opening new
branches =Opening up in new locations, it can also expand existing
premises to cater for more products/staff and more
customers = more sales
Hiring more staff = increasing the number of staff will improve the businesses
ability to make more sales and make better decisions

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7
Q

horizontal integration (with adv and dis)

A

When TWO businesses from the SAME sector of
industry become ONE business

For e.g. TWO dairy farms merging (primary sector) or
TWO banks merging (tertiary sector)

adv
Removes a competitor from the market
Business gains a greater market

dis
Hostility and job losses may occur
Can be expensive to purchase another company

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8
Q

forward vertical integration

A

when a business takes over a company at a later stage in the sector of industry
example a customer a retail outlet for selling goods.

adv
Guarantees an outlet to sell products
Cuts out the middle man leading to increased profits
dis
Entering into new markets may affect core activities as resources and expertise need to be share

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9
Q

backward vertical integration

A

when the business takes over a company at an earlier stage in the production process

example its supplier/source of goods and materials

adv
Cuts out the middle man leading to increased profit
More limit supplies to competitors
dis
Entering into new markets may affect core activities as resources and expertise need to be shared

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10
Q

conglomerate integration

A

Is when businesses in different markets join
together

A merger of two businesses who’s core activities are
unrelated

Businesses do this to spread the risk of failure

It can increase their chances of maximising profits

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11
Q

lateral integration

A

hen a business moves into a different market but within a related industry for example a hairdresser merging with a beauty therapist

adv
Spreads risk across different markets
Targets new markets increasing customer base
dis
Entering into new markets may affect core activities as resources and expertise need to be shared
May not have the knowledge required to successfully run the new business

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12
Q

sectors of industry

A

Primary – extracts raw materials from the ground i.e.
fishing, oil and mining

Secondary – manufactures and construction of goods i.e.
house building and car manufacturers

Tertiary – providing services rather than goods i.e.
hairdressers, banks and hotels

Quaternary – businesses providing information and
knowledge-based services i.e. consultancy (offering advice to
businesses on how to improve) and research and development

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13
Q

corportate social responsibility

A

Corporate Social Responsibility (CSR) refers to
organisations aiming to act in an ethical way or in
any way that benefits either society or the
environment

methods
Ethical responsibilities
(avoiding child labour)

Philanthropy (donating to
charity)

Economic responsibilities (fair
marketing campaigns)

advantages
Business gains a good
reputation for its caring
nature

Customers who agree will
become loyal

Business can attract high
quality staff

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14
Q

tall structure

A

It will take time for instructions or info to
pass down the chain of command

Command flows down from the decision
makers at the top – known as chain of
command

Tall structures = many levels of management

Suitable for large organisations

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15
Q

flat structure

A

Fewer layers of management

Shorter chain of command

Found in smaller organisations

This takes less time for
info/instructions to pass
through

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16
Q

matrix structure

A

Formed when a
specific
task/project is
being carried out

Various
departments comes
together

adv
a good way of having different viewpoints and skills involved in a project

provide staff with an opportunity to learn new skills from other members of the team which may lead to greater motivation and productivity

dis
it is very expensive
team members may have priority issues when having to report to two bosses

17
Q

the types of decisions
(easy)

A

strategic =Long term =
Senior Manager,
Sets out company’s
objectives (visionary –
vague)

Tactical
Medium term
Middle Manager
To achieve the
strategic decisions
(launch new products)

Operational
Short term
(day-to-day)
Supervisor/All
Staff
React to situations as
they arise (staff
absence or customer
complaint)

18
Q

Factors affecting quality of decisions

A

Human Resources – staff may be resistant to change.

Availability of Finance – financial constraints may mean the
business cannot choose the best solution.

Technology – internet (websites) can be used to research a vast
amount of information and can help make informed decisions.

Other Factors – company policies may restrict options for
decision-makers.

19
Q

corporate culture discuss

A

Customers gain a sense of a high quality product/service
High quality new staff can be attracted to the organisation
Staff are more likely to feel valued and want to work for a firm if it promotes excellence or quality in their culture
Staff will feel as if they belong to the firm, and this will increase their loyalty. As a result fewer staff will leave.

Culture is hard to introduce unless it’s been there from day 1 with the founders
Some cultures can be seen as a ‘bribe’ to convince staff

20
Q

funding growthpro

A

Retained Profits

These are profits made by the business that
aren’t given to shareholders
They can be used to fund growth

divestment = Is selling off part of an organisation
They do this if they wish to concentrate other
more profitable areas of the business

deintegration = Is when a business sells off part of the supply
chain that it owns

Example: If Tesco sold off Booker

De-merger
A De-merger occurs when a single business
splits into two or more separate components
The de-merged components are still owned by
the same organisation, however, they are
managed differently
chain that it owns
Example: If Tesco sold off Booker

21
Q

groupings

A

Functional Grouping = Involves grouping an organisation
into departments called functional
areas, small orgainisations do not have enough staff to group this way

product grouping
Grouping into divisions
that deal with different
products or services.
Suitable for large
conglomerate
organisations.
E.g. Virgin Media, Virgin
Atlantic etc.

Location Grouping
Grouping an
organisation into
geographical divisions.
Each division will
operate to service
customers in different
locations.

downsizing
This involves an organisation wither closing down an
unprofitable division or merging two division together.
Business can cut wages
☹ Valuable skills/knowledge is lost when redundancies are made.

22
Q

Advantages and disadvantages of swot analysis

A

advantages
Identifies strengths and allows
the business to build upon these

Identifies weaknesses and
allows the business to action
these

Can turn threats into
opportunities

Disadvantages
SWOT analysis is time
consuming – slow down
decision-making

Structured process – stifles
creativity of managers

Generates (at times) too many
ideas – hard to pick one

23
Q

diversification

A

This is when products are launched across different
markets

For e.g. SAMSUNG sell mobile phones, tablets, TV’s but also
fridges and washing machines

This increases potential customers and spreads risk across
different markets HOWEVER … it does require numerous
resources to offer such a vast product range

24
Q

adv and dis of outsourcing

A

advantages
allows organisation to focus on core activities - the core
service can be improved
fewer employees required - may lead to cost savings
specialist equipment - saves costs on purchasing equipment

dis advantages

Employees may be de motivivatsz as they have not been picked for a task

The business has less control

Private firms could increase costs - this could lead to cash flow problems occurring

few competitors – limits the NHS’s choice to find suitable new
suppliers

25
Q

Matrix structure

A

Formed when a
specific
task/project is
being carried out

Various
departments comes
together

advantage
good way of having different viewpoints and skills involved in a project

disadvantage
team members may have priority issues when having to report to two bosses

26
Q

entrepenural structure

A

Found in smaller organisations

Decisions made by the owner
with little/or no input from
employees

Decisions made quickly ☺

Reduces employee’s
motivation – can’t share
creative ideas

27
Q

centrilised and decentriled

A

centrillised
Important decisions
are made at the head
office (top level)

Very little delegation

Easier to promote a
corporate image

decentrillised
Delegated out to
branches (e.g. retail)

Important decisions made
by managers

Employees are motivated
and empowered

28
Q
A
29
Q

Conflict

A

Managers will want to
make high profits on
goods and services
Customers want the
best quality for the
cheapest price

Managers may want
to close a branch to
save on staff wages
Employees will want to
keep their jobs

30
Q

interdependence

A

Owners need
employees to be as
productive as they
can. Employees need
owners to provide
the necessary job
training

Owners need customers
to buy products from
them to make profit
Customers need owners to
provide them with the
product they want

31
Q

role of manager

A

Role of a Manager

Plan

Looking ahead, seeing potential opportunities or threats.

Organise

Management must set tasks for other employees that need to be
carried out to achieve targets.

Command

Managers should issue instructions to employees.

Co-ordinate

Management must bring together the resources in order to achieve
targets.

Control

Managers need to measure and check activities to check what is
being done.

Delegate

Give subordinates the authority to carry out management level
tasks.

Motivate

Give the team a reason to enjoy their work (financial /
non-financial ways of motivating).