Ch 1

Question 1

Define project objective

Answer 1

An expected result or product - usually defined in terms of scope, schedule, and cost

Question 2

Give an example of project objective

Answer 2

Produce 5,000 two-page marketing brochures by July 1 for a cost of $15,000

Question 3

What aspects of a project might involve some uncertainty?

Answer 3

Schedule, budget

Question 4

Define scope

Answer 4

All the work that must be done in order to satisfy the customer that the deliverables meet the requirements or acceptance criteria agreed upon at the onset of the project

Question 5

Define schedule

Answer 5

The timetable that specifies when each activity should start and finish

Question 6

Cost

Answer 6

The amount the customer has agreed to pay for acceptable project deliverables

Question 7

Customer satisfaction

Answer 7

The level to which the customer is pleased with the end result of the project

Question 8

Why are scope, schedule, cost, and customer satisfaction considered restraints?

Answer 8

The objective of any project is to complete the scope within the budget by a certain time to the customer’s satisfaction. Any of these four factors can put limitations on the final product

Question 9

First main phase of the project life cycle

Answer 9

Initiating phase - when projects are identified and selected

Question 10

Second phase of project life cycle

Answer 10

Includes defining the project scope, identifying resources, developing a schedule and budget, and identifying risks, all of which make up the baseline plan

Question 11

Third phase of project life cycle

Answer 11

Performing phase - project plan is executed, and work activities are carried out to produce all the project deliverables and accomplish the project objective

Question 12

Fourth (final) phase of project life cycle

Answer 12

Closing phase - project evaluations are conducted, lessons learned are identified and documented, project documents are organized and archived

Question 13

11 steps required to develop a baseline plan

Answer 13

1. Establish project objective
2. Define scope
3. Create a work breakdown structure
4. Assign responsibility
5. Define specific activities
6. Sequence activities
   7 estimate activity resources
7. Develop the project schedule
8. Develop project schedule
9. Estimate activity costs
10. Determine budget