hr performance Flashcards

1
Q

what is the calculation for labour turnover?

A

number of employees leaving per period
———————————————————- x100
number of employees per period

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2
Q

what is the calculation for retention rates?

A

number of employees with one or more years service
————————————————————————— x100
total number of employees

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3
Q

what is the calculation for labour productivity?

A

output per period
————————-
number of employees per period

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4
Q

what is the calculation for labour cost per unit?

A

total labour cost
————————
total units of output

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5
Q

what is the calculation for employee cost as a % of turnover?

A

total employee cost
—————————- x100
sales turnover

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6
Q

what is labour turnover?

A

the proportion of employees leaving a business

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7
Q

what are retention rates?

A

the proportion of employees remaining with the business for more than one year

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8
Q

what is labour productivity?

A

the measure of the output per employee over a given amount of time

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9
Q

what is labour cost per unit?

A

the measure the average labour cost to produce one unit

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10
Q

what is employee costs as a % of turnover?

A

the percentage of revenue that goes to paying employees

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11
Q

what are the internal issues that can come from high labour turnover and low retention rates?

A
  • ineffective leadership
  • wages and salary issues
  • lack of challenge
  • poor communication
  • poor selection
  • poor working conditions
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12
Q

what are the external issues that can come from high labour turnover and low retention rates?

A
  • improving economy
  • competition
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13
Q

impact of high labour turnover and low retention rates

A
  • recruitment costs
  • training costs
  • job redesign
  • reduced productivity
  • lower motivation
  • management time
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14
Q

solutions for high labour turnover and low retention rates

A
  • monitoring or benchmarking
  • exit interviews
  • improve selection process
  • increase training
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15
Q

what does it mean if the employee costs as a percentage of turnover is too low?

A

suggests not enough staff to complete the work
- absenteeism - when an employee consistently doesn’t appear for work at their scheduled time

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16
Q

what does it mean if employee costs as a percentage of turnover is too high?

A

suggests that employees are inefficient