14. Accountability and Resonsibility Flashcards Preview

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Flashcards in 14. Accountability and Resonsibility Deck (6)
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1
Q

Human failures at all levels of the Organization occur for one of four reasons: p189

A

Standards failure
Training failure
Leadership failure
Individual failure

2
Q

STANDARDS are unclear, impractical or nonexistent.

A

Standards failure

3
Q

Standards exist but are NOT KNOWN, or ways to achieve them are not known or are ignored.

A

Training failure

4
Q

Standards are known but are not followed.

A

Individual failure

5
Q

Standards are known but not enforced.

A

Leadership failure

6
Q

__ of __ leads to blame shifting, negative attitudes, retired on duty status, chronic complaining, sloppy or incomplete work, laziness, and myriad other damages. p196

A

Lack of accountablility