1.4 Managing People Flashcards
(15 cards)
How could a Business treat staff as an asset and Cost
Asset - Reasonable holidays, sick leave, safe working environment, training so tasks can be completed safely, job security, recocnition, strong and regular two way communication
Concentrate on needs of employees
Cost - Minimum wage, zero hour contracts, not investing in appropriate training, using financial insetitives to increase productivity
Identifying workforce needs and recruiting and managing accordingly
What is better, Staff as asset or cost?
Asset - Motivates staff more effectively, however could be too soft and added up employee benefits could leave business at competitive disadvantage
Cost - Resualts in more cost effective workforce and descision making is quicker however could cause high stand turnover and absenteeism and less successful recruitment
What are Advantages and Disadvantages of a Flexible Workforce?
A: Expand and Contract quickly when responding to change in demand
Specialist Jobs are not a fixed cost
Tempory staff don’t receive benefits - Cost efficient
Access to broader talent pool who prefer non traditional work schedules - can lead to fresh ideas and creative problem solving
D: Temporary works may have less loyalty to business
Communication can be a problem
Temporary workers alongside full time staff can be demotivating
What is Collective Bargaining?
When employees have a representative that negotiates with the company
Such as Trade unions
What are Zero Hour Contracts?
Employee does not have a fixed set of working hours from their employer.
They provide flexibility but can lead to income insecurity.
What is Outsourcing?
when a business uses another business to make part of its product or provide part of its service.
the practice of hiring a party outside a company to perform services or create goods.
What are PROS and CONS to A Business with the growth of Part time and Flexible working?
Pros:
Cheaper to employ as entitled to fewer benefits
More Flexible workforce, therefore easier to easier to reduce labour hours when sales fall or add hours when demand increases
Wide range of potential recruits such as working mothers who need to work flexible hours
Cons:
Employees less loyal and therefore less motivated
Harder for managers to control and coordinate workforce
Benefits and Negatives of Internal Recruitment?
Benefits:
Cost Effective - Saves money on advertising and training
Faster Process - Known Candidates and Internal Systems
Boosts Morale - Employee motivation increases due to growth oppertunities
Lower Risk as candidate performance and fit are already assessed, they also already understand the company culture
Negatives:
Fewer candidates to choose from, limiting innovation
Can create internal conflict (jealousy or competition ) amongst employees
Lack of fresh perspectives and new ideas
Benefits and Negatives of External Recruitment?
Pros:
Fresh ideas – Brings in new perspectives, experiences, and skills that internal candidates may not cover.
Larger talent pool – More diverse candidates with potentially better matches.
Cons:
Costly – Includes advertising, agency fees, relocation, and training expenses.
Longer process – More time-consuming due to screening, interviews, and onboarding.
Cultural fit risk – New hires may struggle to adapt to the company culture.
Higher risk – Less certainty about actual performance or reliability.
Why do Businesses need to train their staff?
Better Productivity
Higher Quality
More flexibility through better skills
Less supervision required
What is On the Job Training?
On the Job Training is where an employee receives training whilst remaining in the workplace
`this can be learning from other workers or Job rotation, mentoring or apprenticeships to all gain experience
What are some A’s and D’s to On the Job Training?
A: Treating the worker like an asset
Cost Effective - No expensive external courses
Employees can contribute to work while training, increasing productivity
Training is specific to the company’s systems and practices.
Trainees learn in the actual working environment, which can increase confidence and relevance.
Stronger relationships: Encourages team bonding between trainees and experienced staff.
D: Possible disruption: Normal operations may be interrupted by training activities.
Lack of structure: Training might be informal or inconsistent.
What Is Off the Job Training?
Training that takes place away from Workplace?
What are some A’s and D’s to Off the Job Training?
A: Specialist training: Delivered by experienced professionals or external experts, which can lead to higher quality instruction
New perspectives: External training can introduce fresh ideas, new technologies, and best practices.
Motivational: Being sent on a course can make employees feel valued, boosting morale.
D: Expensive: Costs can be high, especially with travel, accommodation, or hiring trainers.
Limited application: Skills learned in a classroom may not transfer directly to the workplace.
