1.4 stakeholders Flashcards

1
Q

what are stakeholders?

A

individuals, businesses, or groups with an interest in activities and outcomes of an organization.

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2
Q

what are the two groups of stakeholders

A

internal stakeholders and external stakeholders

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3
Q

what are internal stakeholders?

A

individuals who are part of the organization. example: employees, owners, managers, shareholders

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4
Q

what are external stakeholders?

A

people or organizations not part of the business but with direct interest in its decisions, actions, and performance. example: suppliers, costumers, banks, lenders, local community, the media, government, pressure groups

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5
Q

what are pressure groups?

A

individuals with a common interest who seek to place demands on organizations to act in a particular way or to influence a change in their behavior

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6
Q

what is sustainability?

A

ability of current generations to meet its need without compromising this ability in future generations

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7
Q

what is stakeholder conflict?

A

occur when the businesss cannot satisfy the interests or aims of different stakeholders at the same time. example: costumers want lover prices but shareholders want higher profits

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8
Q

what is stake holder analysis mapping?

A

it helps manage conflicts, they divide stakeholders based on their power and interest.

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