chapter 1 Flashcards

1
Q

management accounting

A

measures, analyses, and reports financial and non-financial information, which is intended primarily to assist managers in fulfilling the goals of an organisation. it is considered an integral part of management.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

financial accounting

A

focuses on external reporting directed by authoritative guidelines. organisations are required to follow these guidelines in their financial reports to outside parties.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

cost accounting

A

measures and reports financial and non-financial information related to the organisation’s acquisition and consumption of resources. it provides information for both management and financial accounting. there’s no clear-cut distinction between management and cost accounting.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

cost management

A

describes the actions managers undertake in the short-run and long-run planning and control of costs that increase value for customers and lower costs of products and services.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

strategy

A

specifies how the organisation matches its capabilities with the opportunities in the marketplace. it describes how an organisation creates value for its customers while distinguishing itself from its competitors.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

planning

A

choosing goals, predicting results for various ways of achieving those goals, and then deciding how to attain the desired goals.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

budget

A

quantitative expression of a plan of action and an aid to the coordination and implementation of the plan.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

control

A

covers both the action that implements the planning decision and deciding on performance evaluation and the related feedback that will help future decision-making.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

management by exception

A

practice of concentrating on areas not operating as expected and placing less attention on areas operating as expected. it’s important to understand the reasons for the difference between actual and budgeted results.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

variance

A

refers to the difference between the actual results and the budgeted amounts.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

management control

A

primarily a human activity that tends to focus on helping individuals do their jobs better.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

feedback

A

involves managers examining past performance and systematically exploring alternative ways to improve future performance. (can be used to track growth, search for alternative means of operating, change methods for making decisions, make predictions, change operations, or change the reward system).

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

scorekeeping

A

refers to the accumulation of data and the reporting of reliable results to all levels of management, eg. recording sales, purchases of materials, and payroll payments.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

attention directing

A

attempts to make visible both opportunities and problems on which managers need to focus. should happen regarding all opportunities to add value to an organisation.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

problem-solving

A

refers to the comparative analysis executed to identify the best alternatives in relation to the organisation’s goals.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

value chain

A

sequence of business functions in which utility is added to the products or services of an organisation.

17
Q

marketing

A

how individuals or groups learn about and value the attributes of products or services and purchase those products or services.

18
Q

customer service

A

the support activities provided to customers.

19
Q

customer relationship management (CRM)

A

initiatives that use technology to coordinate all customer-facing activities and the design and production activities necessary to get products to customers.

20
Q

supply chain

A

the flow of goods, services, and information from cradle to grave, regardless of whether those activities occur within the same organisation or not.

21
Q

key success factors

A

operational factors that directly affect the economic viability of the organisation. customers demand ever-improving levels of performance regarding cost, quality, time, innovation, and sustainability.

22
Q

sustainability

A

refers to the development and implementation of strategies to achieve long-term financial, social, and environmental goals.

23
Q

digitalisation

A

the process whereby use of digital technologies changes the business model and provides new revenue and value-producing possibilities. it’s the most significant challenge facing accountants today.

24
Q

blockchain

A

records transactions continuously such that the transacting parties leave a permanent record that remains verifiable.