Leadership Principals

Question 1

Deliver Results

Answer 1

Leaders focus on the key inputs for their business and deliver them with the right quality and in a timely fashion. Despite setbacks, they rise to the occasion.

STAR story options:
1) MyPerks Challenges: Planning, executing, communicating with a tight deadline
2) Splitting Teams

Question 2

Ownership

Answer 2

Leaders are owners. They think long term and don’t sacrifice long term value for short-term results

STAR:
1) MyPerks Challenges: Taking ownership from start to finish, leading crucial discussions, initiating team brainstorms and scheduling 1 on 1s to resolve conflicts, to coordinating with 3rd parties and designers and stakeholders to exchange feedback early and often

Question 3

Earn Trust

Answer 3

Leaders listen attentively, speak candidly, and treat others respectfully. They are vocally self critical, even when doing so is awkward or embarrassing. Leaders benchmark themselves and their teams against the best.

1) MyPerks Challenges: Conflict Resolution

Question 4

Customer Obsession

Answer 4

Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers.

STAR options:
1) Picking orders bug
2) graphql-fragment_cache

Question 5

Invent & Simplify

Answer 5

Leaders expect and require innovation and invention from their teams and always find ways to simplify. They are externally aware, look for new ideas from everywhere, and are not limited by “not invented here.” As we do new things, we accept that we may be misunderstood for long periods of time.

Question 6

Dive Deep

Answer 6

Leaders operate at all levels, stay connected to the details, audit frequently, and are skeptical when metrics and anecdote differ. No task is beneath them.

Question 7

Learn and be curious

Answer 7

Leaders are never done learning and always seek to improve themselves. They are curious about new possibilities and act to explore them.

Question 8

Have Backbone; Disagree and commit

Answer 8

Leaders are obligated to respectfully challenge decisions when they disagree, even when doing so is uncomfortable or exhausting. Leaders have conviction and are tenacious. They do not compromise for the sake of social cohesion. Once a decision is determined, they commit wholly.