4.3 - motivating employees

Question 1

Motivation

Answer 1

The range of factors that influence people to behave in certain ways.

Question 2

Maslow’s hierarchy of needs theory. 1/5

Answer 2

phycalogical needs

Question 3

Maslow’s hierarchy of needs theory. 2/5

Answer 3

safety needs

Question 4

Maslow’s hierarchy of needs theory. 3/5

Answer 4

love and belonging needs

Question 5

Maslow’s hierarchy of needs theory. 4/5

Answer 5

ego/self esteem needs

Question 6

Maslow’s hierarchy of needs theory. 5/5

Answer 6

self - actualisation

Question 7

benefits of motivated workers (4)

Answer 7

• increased productivity
• Improved employee retention rates.
• Higher levels of sales
• Improved recruitment and selection

Question 8

Job enrichment (NF)

Answer 8

a job is designed to have interesting and challenging tasks

Question 9

Training (NF)

Answer 9

The process of increasing the knowledge and skills of the workforce to enable them to perform their jobs effectively.

Question 10

Management styles (NF)

Answer 10

a way in which a manager works to fulfill their goals

Question 11

Fringe benefit (NF)

Answer 11

additional benefits on top of pay that can improve retention and loyalty

Question 12

Frederick Taylor

Answer 12

famous motivational theorist, believed employees were only motivated by money.

Question 13

salary’s (F)

Answer 13

a fixed regular payment, typically paid on a monthly basis but often expressed as an annual sum

Question 14

wages (F)

Answer 14

a fixed regular payment earned for work or services, typically paid on a daily or weekly basis.

Question 15

piecework (F)

Answer 15

which is a method of payment under which employees are paid according to the quantity they produce.

Question 16

commission (F)

Answer 16

payment made to an employee based on the level of sales they have made over a period

Question 17

Profit sharing (F)

Answer 17

employees receive a share of the business’s profits along with their wage or salary