Business Planning - L1 Flashcards

This competency is about the principles and tools of business planning.

1
Q

Business Planning - Extract from Candidate Guide - Aug 2018 (updated Feb 2022)

A
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2
Q

What is a business plan?

A

A business plan is a document provided to lenders/investors which sets out the reasoning and evidence to obtain funding.

The plan will highlight the reasons for the set up of the business as well as provide an outline of the goals and objectives along with how and why these are achievable.

The plan will assess the benefits and value of the business idea for investors/lenders.

The plan will cover: the main idea, objectives, sales reports, financial forecasts, any potential issues, goals and dates to achieve said goals.

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3
Q

What headings would you find within a business plan ?

A
  • Executive summary
  • Company description
  • Market analysis
  • Competition analysis
  • Description of organisation structure
  • Breakdown of services offered
  • Marketing plan strategy
  • Funding requests
  • Financial records.
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4
Q

How would you prepare a long term strategy?

A
  • Create a description of the strategy
  • Identify the key stakeholders and their needs
  • SWOT analysis – Strengths, Weaknesses, Opportunities and Threats
  • PEST analysis – Political, Economical, Social and Technological Factors
  • SMART goals – Specific, Measurable, Attainable, Realistic and Time
  • Prepare a marketing strategy – identify audience, market research, promotions etc.
  • Organise resources – funding, staff etc
  • Review performance indicators – areas of development, improvement and growth
  • Monitor and review the progress on a regular basis.
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5
Q

How can/have you measure performance on a project?

A

With the use of KPI. On a recent project, one of my clients key performance indicators were time. By regularly reviewing the project programme and ensuring the contractor was on schedule, I was able to measure how well the project was meeting the KPI’s

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6
Q

What is the SMART criteria you mention?

A

SMART goals are Specific, Measurable, Attainable, Relevant and Time specific

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7
Q

What is Porters 5 forces?

A

A tool to analyse the attractiveness and profitability of a business. The forces include:

1) Competitive Rivalry (amount of competition)
2) Supplier power (how easy it is for supply cost to increase)
3) Buyer power (how easy it is for buyers to drive your prices down)
4) Threat Substitution (likelihood of customers finding a different way of doing what you do)
5) Threat of new entry (the ability for others to enter the market)

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8
Q

How does a feasibility study differ to a business plan?

A

A feasibility study will carried out before starting a business to determine the viability of it.

A business plan will then detail how it operates and done on the basis that the feasibility study was positive.

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9
Q

What is the difference between a Sole Trader, Partnership, Limited, and a LLP?

A

Sole Trader A person who is the exclusive owner of a business, entitled to keep all profits after tax has been paid but liable for all losses (unlimited liability).

Partnership A business organization in which two or more individuals manage and operate the business. Both owners are equally and personally liable for the debts from the business.

Limited In a limited company, the shareholders’ liability is limited to the capital they originally invested. If such company becomes insolvent, the shareholders personal assets remain protected. Shares in a private limited company are not offered to the general public (distinguishing it from a public limited company - plc.)

Limited Liability Partnership (LLP)A limited liability partnership (LLP) is a partnership in which some or all partners have limited liabilities. It therefore exhibits elements of partnerships and corporations. In an LLP, one partner is not responsible or liable for another partner’s misconduct or negligence.

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10
Q

How would you assess a contractors financial accounts?

A

Request a copy of the contractors company accounts for the last 3 years which would include the Profit & Loss Statement, Balance Sheet and Cash Flow Statement. I would then be able to assess:
• If the contractor had been profitable in the last few years.
• Calculate their liquidity ratio by looking at their assets vs their liabilities to see if they would be able to cover losses under a contract and stay solvent.
• I would always caveat any advice given to a client on a contractors financial position and recommend that further advice is sought through financial reports and a qualified accountant.

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11
Q

How could you check a companies financial standings pre tender ?

A

A credit check, check companies house, news articles and a google search.

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12
Q

What do you look for when analysing consultant fee proposals?

A
  • Total fee and how it was calculated.
  • Level of resources; seniority, experience and allocation;
  • Fee drawdown;
  • Agreement of client Terms and Conditions;
  • Agreement of client payment terms / period;
  • Agreement of scope of services;
  • Exclusions;
  • Assumptions e.g. programme.
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13
Q

What would you need to set up as a company ?

A
  • public liability.
  • buildings insurance.
  • employer liability cover.
  • directors and officers cover.
  • contents insurance.
  • business interruption insurance
  • register with companies house
  • suitable policies
  • register with RICS for regulation
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14
Q

What might be included in a SWOT analysis?

A

SWOT analysis is analysing Strengths, Weaknesses, Opportunities and Threats. Competitors, prices of services, and consumer trends

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15
Q

How often might you update a business plan?

A

Business plans should be reviewed and possibly updated at least once a year, especially for younger companies

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16
Q

What are the different types of business plans?

A

Strategic Business Plan: Focuses on the long-term vision and direction of the organization, including its mission, market analysis, and competitive strategy.

Departmental Business Plan: Aligns specific departments or units with the organization’s overall strategy, detailing goals and actions for shorter time frames.

Operational Business Plan: Addresses day-to-day operations and management, outlining tasks, processes, and resource allocation for achieving operational targets in the short term.

Corporate Business Plan: Provides an overarching roadmap for the entire corporation, encompassing its subsidiaries and divisions, and combines elements of strategic and departmental planning for a multi-year perspective.

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17
Q

Do you know what is included in your employer’s business plan?

A
  • Sustained growth

* Meet market requirements

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18
Q

What are some of your business targets & objectives for the current year?

A

Specific to own company*

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19
Q

Explain how you manage your own time to ensure you deliver projects in a cost-effective manner.

A

I set out my in house programmes and align with my diary and shared calendar. I logically assess inspection locations and delegate to individuals who live nearer.

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20
Q

What current challenges is Covid and/or Brexit bringing to Business Planning?

A

Brexit has caused a shortage of staff and materials. It has changed the prices of material and resources causing prices to increase. This has also caused issues with working from home, companies becoming insolvent and closing down.

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21
Q

What goes in a long term strategy?

A

A description of the strategy, identification of stakeholders, SWOT/PEST/SMART, potential marketing strategies, resources, KPI’s, regular review.

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22
Q

How can/have you measure performance on a project?

A

With the use of KPI. On a recent project, one of my clients performance indicators were time. By regularly reviewing the project programme and ensuring the contractor was on schedule, I was able to measure how well the project was meeting the KPI’s

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23
Q

What is your understanding of a succession plan?

A

The procedures in place to replace senior members of the team/company.

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24
Q

What is a mission statement?

A

Formal summary of the aims and values of a company

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25
Q

What is a fee forecast?

A

Allows the future financial position to be assessed and ensures records are maintained for potential fees.

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26
Q

What is a LLP?

A

A limited liability partnership. This requires 2 or more members. Each member pays tax on their share of profits and is liable for their responsibilities within the partnership.

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27
Q

What is a limited company?

A

General form of incorporation that limits the liability undertaken by shareholders. The liability of a company’s members is limited to their stake in the company.

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28
Q

What is a sole trader?

A

A Self employed person running their own business as an individual. There is no separate legal identity to the owner. The sole trader is liable for the business’s debt.

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29
Q

What is the difference between LLP and Ltd?

A

Partnership must have a minimum of 2 partners, a Ltd company can be non-profit/charity whereas LLP is always profit making. Ltd pays Corp tax and LLP doesn’t as they are classed as self employed.

30
Q

What is a SMART Goal ?

A

To make sure your goals are clear and reachable, each one should be:

  • Specific (simple, sensible, significant).
  • Measurable (meaningful, motivating).
  • Achievable (agreed, attainable).
  • Relevant (reasonable, realistic and resourced, results-based).
  • Time bound (time-based, time limited, time/cost limited, timely, time-sensitive).
31
Q

What is PESTLE analysis ?

A

Definition: PESTLE Analysis is a measurement tool which is used to assess markets for a particular product or a business at a given time frame.

PESTLE stands for :
Political
Economic
Social
Technological factors
Legal factors
Environmental factors

Once these factors are analysed organisations can take better business decisions.

32
Q

Where would you find details of a company’s assets ?

A

Business assets are itemized and valued on the balance sheet, which can be found in the company’s annual report. They are listed at historical cost, rather than market value, and appear on the balance sheet as items of ownership.

33
Q

What is contained in an appointment document?

A
  • Clarification of work scope
  • Agreed fee bid (aligned to work scope)
  • Terms of Business
  • Contact Details
  • Detail of CHP
  • Date
  • Unique identifier
  • Fee basis
  • Inclusions
  • Exclusions
34
Q

What are the three levels of business management?

A
  • Corporate Level
  • Management Level
  • Operational Level
35
Q

Why would you create a business plan?

A
  • To help achieve funding
  • Set business objectives
  • Create a business direction
36
Q

What is a Key Performance Indicator?

A

A measurable value to determine the success of project/venture.

37
Q

Can you give me some example of the Political Factors from PESTLE analysis ?

A
Examples include :
•	Government policy
•	Political stability or instability
•	Foreign trade policy
•	Tax policy
•	Labour law
•	Environmental law
•	Trade restrictions
38
Q

Can you give me some example of Economic Factors from PESTLE analysis ?

A
Examples include :
•	Economic growth
•	Interest rates
•	Exchange rates
•	Inflation, 
•	Disposable income of consumer
39
Q

Can you give me some example of Social Factors from PESTLE analysis ?

A
Examples include :
•	Population growth
•	Age distribution
•	Health consciousness
•	Career attitude
40
Q

Can you give me some example of Technological Factors from PESTLE analysis ?

A

Examples include :
• New ways of producing goods and services
• New ways of distributing goods and services
• New ways of communicating with target markets

41
Q

Can you give me some example of Environmental Factors from PESTLE analysis ?

A
Examples include :
•	Availability of raw materials
•	Pollution targets
•	Doing business as an ethical and sustainable company
•	Carbon footprint targets
42
Q

Can you give me some example of Legal Factors from PESTLE analysis ?

A
Examples include :
•	Health and Safety
•	Equal opportunities
•	Advertising standards
•	Consumer rights and laws
•	Product labelling and product safety
43
Q

Can you give me some example of Ethical Factors from PESTLE analysis ?

A
Examples include :
•	Fair trade,
•	Modern Slavery acts
•	Child labour
•	Corporate social responsibility
44
Q

What is a circular economy ?

A

A circular economy is “a model of production and consumption, which involves sharing, leasing, reusing, repairing, refurbishing and recycling existing materials and products as long as possible”.

45
Q

How did you generate the fee? what other methods could you use?

A
  • Hourly charge
  • % of project value
  • Fixed fee
46
Q

How do you protect your client when you are advising them, but they don’t know what they want?

A

Discuss their requirements with them if there is a brief this may require some development. For example, they may request a building survey of a premises they are about to take a new lease on and after discussing with them, a Schedule of Condition may be more beneficial as this can be appended to the lease and limit a dilapidations claim at determination. Their objectives and goals will need to be reviewed so the right service agreement is prepared.

47
Q

How do you protect yourself?

A
  • Ensure that all correspondence is documented, phone calls, emails and messages.
  • Ensure there is a service agreement in place which is clear, transpiration and understood by myself and the client.
  • I will need to ensure I am competent to do the work and have suitable PII cover.
  • Agree any limitations for the survey, agree timescales, a break down of the fee so its clear (fee proposal) and reference my firm operates a complaint handling procedure.
48
Q

What do you do to help you business remain solvent ?

A
  • Forecasting
  • Reviewing profit margins
  • Marketing
  • Ensuring repeat custom
  • Working within my competence.
49
Q

What is a business plan and when would you use it ?

A

A business plan is a formal written document containing the goals of a business, the methods for attaining those goals, and the time-frame for the achievement of the goals. It is used when seeking funding or expansion.

50
Q

What is solvency ?

A

The possession of assets in excess of liabilities; ability to pay one’s debts.

51
Q

When would you use a business plan ?

A

Seeking funding or expansive to justify and explain the case for this.

52
Q

How often might you update a business plan?

A

Dependent on market conditions, growth and the direction of the business. An example could be every 12 months.

53
Q

Briefly explain your employer’s cost recovery fee model.

A

Cost recovery is a method of accounting in which a business only records the revenue it earns from a transaction at the time that the client has paid enough of the invoice that the business has recouped all its costs on the transaction.

54
Q

What is the Rate of VAT in the UK

A

20%

55
Q

What is “Opt to tax”

A

Supplies of land and buildings, such as freehold sales, leasing or renting, are normally exempt from VAT. This means that no VAT is payable, but the person making the supply cannot normally recover any of the VAT incurred on their own expenses. But you can opt to tax land.

56
Q

What is the rate of Corporation Tax

A

25%

57
Q

What is Corporation Tax?

A

Corporation tax in the United Kingdom is a corporate tax levied in on the profits made by UK-resident companies and on the profits of entities registered overseas with permanent establishments in the UK.

58
Q

What is the RICS Covid-19 Recovery Plan

A

Incorporating the Levitt report recommendations

Immediate financial priorities
- utilise and surplus in cash generation to pay back furlough monies received from Covid 19 Job retention scheme
- Reduce the need to access external financial report

59
Q

Tell me about the Bichard Review

A

The Bichard Review is an independent review of the RICS’ purpose, governance and strategy. It was commissioned by RICS Governing Council in December 2021 following the Levitt Review (read more about this in a previous blog). The Levitt Review was another independent review, but into treasury management issues at RICS during 2018 and 2019.

The aim of the Bichard Review was to ‘create a new sense of purpose and direction so that RICS can once more stand tall as an exemplar professional institution, capable of tackling the challenges which will shape the way we all live in the years to come’.

The reporting process included a call for evidence, leading to 551 submissions, 90 meetings and round table discussions with 372 participants. The final report was released by Lord Bichard in June 2022.

60
Q

Tell me about the apprenticeship Levy for both large and small company’s

A

The apprenticeship levy is paid by large employers with a pay bill of over £3 million. Currently, only 2% of employers pay the levy, which is set at a rate of 0.5% of their total annual pay bill.

Every employer who pays the levy has a digital account where they can access their levy funds to spend on apprenticeship training.

While only the biggest businesses pay the levy, the funding generated by it also funds apprenticeship training for other employers who want to take on apprentices.

Smaller employers – those with a total annual pay bill of less than £3 million – pay just 5% of the cost of their apprenticeship training and the Government pays the rest.

61
Q

Tell me about the RICS 21/22 Business plan.

A

Be more open and transparent with members and the public about the operation of the institution including decision making and finances.

Developing and implementing new, more effective, internal whistleblowing arrangements

Reviewing the arrangements for senior executive reward.

62
Q

What is Succession Planning?

A

Succession planning focuses on identifying and growing talent to fill leadership and business-critical positions in the future. In the face of skills shortages, succession planning has gained popularity, and is now carried out in both large and smaller organisations.

63
Q

Tall v Flat Organisational Structures

A

The way that a company’s structure develops often falls into a tall (vertical) structure or a flat (horizontal) structures. Tall structures are more of what we think of when we visualize an organizational chart with the CEO at the top and multiple levels of management. Flat organizational structures differ in that there are fewer levels of management and employees often have more autonomy.

64
Q

What is IRR?

A

The annualised rate of capital return following an investment

65
Q

What is Gross Margin?

A

A measure of overall project profitability expressed as a % of revenue or costs

66
Q

What is Redrow’s Long Terms Business Objective?

A

To create long-term sustainable value for all stakeholders by developing thriving communities with high-quality homes that provide a better way to live

67
Q

Difference between Gross, Operating, and net Profit?

A

Gross profit is the amount a business has earned minus the direct costs of manufacturing or the cost of goods sold. Operating profit is the amount of the gross profit minus operational costs. Net profit is the total amount left over after the business has accounted for all deductions, including interest and taxes.

68
Q

Tell me abouts the purpose of Budgets.

A

In the context of RICS business planning, budgets serve several important purposes:

Financial Forecasting: Predicting future financial performance based on historical data and market conditions.

Resource Allocation: Distributing funds to different departments, projects, or business lines.

Performance Measurement: Comparing budgeted figures with actual financial results.

Risk Management: Identifying and mitigating financial risks and challenges.

Decision-Making: Evaluating the financial feasibility of new projects and initiatives.

Communication: Conveying financial expectations and objectives to stakeholders.

Compliance: Meeting regulatory and reporting requirements through budgeting.

69
Q

Different methods of marketing.

A

15 marketing techniques in RICS business planning summarized concisely:

Digital Marketing: Utilize online channels websites and social media.
Content Marketing: Share valuable industry insights through content.
Networking: Build relationships at events and through associations.
Client Referrals: Encourage satisfied clients to refer others.
Targeted Advertising: Run online ad campaigns.
Email Marketing: Send targeted emails to clients.
Public Relations: Engage with media for exposure.
Partnerships: Collaborate with complementary businesses.
Branding: Create a strong brand identity.
CRM: Manage client relationships with software.
Market Research: Understand industry trends and client needs.
Testimonials: Showcase positive client feedback.
Sustainability Focus: Highlight ESG initiatives.
Local Marketing: Tailor efforts to the local market.
Data Analytics: Use data to measure campaign effectiveness.

70
Q

Different types of audit control

A

Internal Auditing: Conducting regular internal audits to assess financial processes, identify weaknesses, and recommend improvements.

External Auditing: Engaging external auditors to provide an independent assessment of financial statements and controls.

Management Review: Regularly reviewing financial reports and statements with senior management and stakeholders to ensure transparency and accountability.

71
Q

What is an SPV?

A

A Special Purpose Vehicle (SPV), also known as a Special Purpose Entity (SPE), is a legal entity created for a specific and limited purpose. SPVs are typically used in various financial and business transactions to isolate and protect certain assets, liabilities, and risks from the broader operations and financial health of the parent company or entities. Here are some key characteristics and purposes of SPVs:

Limited Purpose: SPVs are created for specific business or financial purposes.

Risk Isolation: They separate and protect assets, liabilities, and risks from the parent company.

Legal Separation: SPVs are distinct legal entities from the parent company.

Bankruptcy Remote: Some SPVs are structured to prevent bankruptcy in the parent company from affecting their operations.

Financing and Securitization: SPVs are used in financing transactions and securitization, like mortgage-backed securities.

Tax Efficiency: They can offer tax advantages through optimized tax structures.

Investment and Capital Raising: SPVs pool funds from multiple investors for specific investments.

Asset Management: Used to manage portfolios of assets, maintaining clear separation.

Real Estate Transactions: SPVs hold title to properties, facilitating real estate deals, financing, and risk management.