Chapter 2

Question 1

What is an ERP and an example of a large ERP?

Answer 1

Software, and applications sitting on top of the database; help the company plan resources across the enterprise
* Accounting, marketing, supply chain

Enterprise resource planning/ Oracle; Systems Applications, and Products

Question 2

What is business process documentation?

Answer 2

Business process documentation is a set of activities requiring resources to transform inputs into outputs while explaining business processes and systems. Documentation is also a tool for communication and transmission

Question 3

What is the purpose of activity models and what are the basic shapes used in BPMN?

Answer 3

The purpose of activity models is to represent the flow of activities in the business, **illustrating how a system works **

Question 4

Accountants are involved in the firm through the following actions:

Accountants are involved in the decision making such as?

Answer 4

1. Strategic planning
2. Process improvement
3. Compliance management

Question 5

Business analysis: Shows the – and evaluates –

Answer 5

business process requirements and evaluate improvements

Question 6

Model

Answer 6

abstract representation of 1+ business processes

Question 7

What are the four business models

Process, structure, rules, actvity

Answer 7

1. Business process model
2. Structure model
3. Business rules
4. Activity models

Question 8

What is BPMN? What is it designed for?

Answer 8

• Business process modeling notation
• Process modeling

Question 9

Difference between pools and swimlanes? What is allowed?

Answer 9

• Pools identify organizations
• Swinlanes: identity departments or individuals
• One participant to show responsibility, one start and one end, sequence flow cannot break between start and end