1.4.1 Approaches To Staffing Flashcards

(30 cards)

1
Q

What does it mean if staff are an asset for the company

A

Employees are valued by their employers who have concerns for their wealth fare
- looks for the needs of employees

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2
Q

What are the needs of the employees

A

Pay
Acceptable holidays, pension
Safe and comfortable workplace
Training
Promotion opportunities
Job security

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3
Q

What are the advantages of staff as an asset

A

Helps recruitment, retention and motivation

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4
Q

What does it mean if staff are a cost for the company

A

Firms will look to minimise their cost

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5
Q

How do firms minimise their costs

A

Pay minimum wage
Zero hours contract
Minimise training
Only give staff legal minimum sick pay etc.

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6
Q

What are the downsides of this staff as a cost

A

Low productivity due to low motivation
High staff turnover and absenteeism
Conflict between staff and managers

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7
Q

What are the costs of not training an employee

A

Employees may not have any work experience, this means that the job will be done slowly and not to a good standard. Leads to bad quality as well as them running out of stock if made too slowly

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8
Q

What is the difference between salary and wages

A

Salary is fixed, wages that are payed yearly which is split over 12 months,
Wages are payed hourly for work done in the day

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9
Q

Why do workers leave a job

A

Moving to another
Better pay
Better opportunities
Retirement

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10
Q

What is dismissal

A

Worker is asked to leave due to misconduct, ineffective at their work
The worker will be given a period of notice.

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11
Q

What happens if dismissal is unlawful

A

The worker can take the employer to an employment tribunal and get their job back if successful

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12
Q

What is redundancy

A

Occurs when there is insufficient work for the employee to do, workers receive a severance package depending on their years of service with the company

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13
Q

What are the 6 types of flexible workforce

A
  1. Multi-skilled workers
  2. Outsourcing
  3. Homeworking
  4. Flexible hours
  5. Part - time workers
  6. Temporary workers
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14
Q

What are multi skilled workers

A

Quickens response times but could increase workload without without extra pay

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15
Q

What is outsourcing

A

Getting induviduals or firms outside the company to do tasks that were done in house.
Means they don’t have to employee a permanent member of staff

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16
Q

What is homeoworking

A

Reduces business costs
Communication issues

17
Q

What is a flexible hours contract

A

Includes shift work and zero hours contracts
It means firms can stay open for longer

18
Q

What are part time workers

A

Often suits the lifestyle of workers
Allows companies to employ more workers at busy times

19
Q

What are temporary workers

A

Employed for a limited time only

20
Q

What are the advantages of flexible workers

A

Company can adapt to changes in demand

Avoids having to employ specialist workers on a permanent basis - good for costs

Increases company efficiency by only employing workers when they are needed

Company avoids training costs for temporary workers or outsourced work

21
Q

What are the disadvantages of flexible workers

A

Outsourced work may be poor quality, affecting customer loyalty

Communication problems - flexible workers may not be available when the firm needs them

Cost involves in organising flexible workers, especially when outsourcing work

22
Q

What are employee and employer relations

A

Things that can be disrupted and therefore lead to less motivation
For example:
Pay disputes
Working conditions
Pension dispute

23
Q

What is the induvidual approach

A

Workers negotiate personally with employers
A worker with good bargaining skills may get a better deal than a colleague
Usually the employers benifit because managers have better skills than the average worker

24
Q

What is collective bargaining

A

Negotiations occur between employers and employee representatives
Usually this is a trade union, have to pay a subscription

25
What is a trade union
Worker organisation who exist to promote the intercede of their members
26
What are strikes
When the members of the trade union agree not to turn up to work
27
What is a go slow
Do the normal days work but very slowly
28
What is work-to-rule
Follow your contract to the letter
29
What are the advantages of collective bargaining
Agreements must be followed May be cost effective as only on set of negotiations take place
30
What are the disadvantages of collective bargaining
Failure to agree has serious consequences