1.4.1 - Approaches to Staffing Flashcards
(31 cards)
What is workforce planning?
Deciding how many and what type of workers are required
How staff are an asset?
They bring knowledge, skills and expertise
- Can increase productivity, innovation and enhance customer service
- Can help build a positive reputation
How can treating staff as an asset improve the business?
Will ensure staff are motivated and increase in productivity
- Enhance business reputation
How are staff seen as a cost?
- Costs associated with hiring and training
- Costs associated with salaries and wages
- Costs associated with benefits such as pensions and company cars
- Costs associated with redundancy payments
What is multi-skilling?
Process of training workers to fulfil multiple jobs within a business
What is part time work?
Someone who works part time for instance 2/3 days a week
What is temporary work?
When the employee shows up to work whenever the business needs them
What is flexible hours?
Development of a culture where workers complete a set number of hours for what suits them
What is homeworking?
Working at home for a period of time
What is job sharing?
Where two or more employees divide a job between them to cover one full time role
What is outsourcing?
Delegation of businesses processes to an external provider who then manages and administers the processes
Advantages of multi-skilling
- Utilise their workforce more efficiently
- Reduces labour costs and increases productivity
Advantages of temporary work and part-time
- Improve staff productivity as they can work during their most productive hours
- Help attract and retain staff
Advantages of flexible hours
- Saving costs as save on overheads
- Increases job satisfaction
Advantages of homeworking
- Reduces need and cost of travelling
- Saves time so increases productivity
- Less likely to take time off work
- Overall reduction of costs
Advantages of job sharing
- Ability to retain staff
- More job roles available to bring in skilled employees
Advantages of outsourcing
- Lower costs
- Capacity can be increased
- Don’t have to train staff for specific tasks
- Allows specialised skills
Disadvantages of multi-skilling
- May require significant investment in training
- May not be appropriate for all job roles
Disadvantages of part time and temporary work
- May create communication and collaboration issues
- Issues with monitoring workers
- More training costs
Disadvantages of flexible workers
- Lower employee productivity
- Managers may find it difficult to manage the flexibility
Disadvantages of home working
- Some people find it hard to separate work and leisure
- Training costs
- May miss working alongside colleagues
- Difficult to monitor progress
Disadvantages of job sharing
- Finding compatible partners may be challenging
- There may needed to be added monitoring
Disadvantages of outsourcing
- Loss of control as reliance on suppliers
- Employees may be less motivated as may be threatened by the loss of their job
- May loose control of quality
What is dismissal?
Termination of employment by an employer against the will of the employee
(Firing or sacking)
