Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Fire Officer 2 > Review 1 > Flashcards

Review 1 Flashcards

1
Q

What can a Fire Officer do to improve his effectiveness for an unpopular order?

A

Determine the history behind the order

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Firefighters have four major changes in their relationship to the formal fire department organization in their career. What is one of those changes?

A

First Promotion to Chief Officer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

In general, which level of supervisor has the longest and most diverse reading list for its promotional multiple- choice examinations?

A

First Level

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

One of Taylors four principles was to replace rule of thumb work methods with

A

methods based on scientific study ofthe tasks

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What disparaging characterization describes the potential for written examinations to allow candidates to do very well on facts when they cannot apply them in real life situations?

A

book smart. street dumb

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is one ofthe higher-profile roles a fire offi r can perform?

A

functioning as incident commander

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

The sound attitude believes in what’s right rather than _

A

who’s right

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Employee relations include all activities designed to

A

maintain a rapport with the employees

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What is one specific situation in which fire officers must behave as Theory X managers?

A

when operating at a fire

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What was the (often corrupt) system called that was used to appoint or promote people to public jobs prior to the modern use of
merit-based systems?

A

spoils system

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

There are several things a department might do as part of compliance with a consent decree. What is one such thing?

A

Engage in community outreach.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

According to James Page, there are three distinct roles a company officer performs as part of his duties. Which ofthe following is NOT one of those roles?

A

friend

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What Act enacted in 1883 established the civil service system in the federal government?

A

Pendleton Act

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

According to the 1993 amended EEOC guidelines, under what circumstances, if any, are employers liable for the acts of those who work for them?

A

any time they knew, or should have known, about the behavior and did nothing about it

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What Is done periodically to validate and update the job description and the KSA technical worksheet associated with a given position?

A

The frequency and importance of a wide range of job tasks are
ranked.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What document is used by the human resource department to summarize the scope of the job and provides examples of the typical tasks a person might be expected to perform?

A

job description

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

What term does the International Association of Fire Chiefs use for a Fire Officer II?

A

managing fire officer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

What is the fifth level of Maslow’s hierarchy of needs?

A

self actualization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

What type of study was used to greatly improve performance in the Fire Fighter Combat Challenge?

A

time and motion

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Taylor’s unflattering characterization of workers viewed them as cheap. stupid. and

A

interchangeable

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Hidden within the assessment center in-basket papers are usually a few surprises, including a few
items,

A

time-sensitive

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

If a promotion eligibility list is rank-ordered, how are the candidates typically ranked?

A

1,2,3, etc.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Human resource management is built from two generalized schools of management thought. What is one of those schools?

A

scientific

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Who determines the number of questions needed to assess the candidate’s knowledge within each particular area?

A

local exam committee

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

When an officer tells subordinates that he does not agree with unpopular orders, but the orders have to be enforced anyway, what is the result?

A

The officer’s authority and supervisory ability is undermined.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

When fire fighters or fire officers elect to work past their earliest eligibility for retirement, is this practice ever rewarded financially?

A

Yes, me anomonat pension oenems can De suostarmatial

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

The Blake and Mouton Managerial Grid style that represents the lowest level of concern for both results and people is called

A

indifferent

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

In preparing for examination, candidates should be familiar with the materials on the reference reading list, but also

A

recent local history

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

In the Blake and Mouton Managerial Grid,
extreme and tries to moderate both in the workplace.

A

status quo

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

What is one method of fostering the concept of appropriate workplace behavior?

A

Fire fighters develop their own set of rules.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

How does diversity affect fire departments?

A

Their goal should be to reflect the diversity of the community in their workforce.

32
Q

What does a Theory X manager believe?

A

that people does not like to work

33
Q

If a promotion eligibility list is banded, what is typically one of the group headings?

A

qualified

34
Q

What kind of behavior can be described as consistent with the department’s core values, mission statement, and value

A

ethical behavior

35
Q

What level of fire officer would expect to find an examination question pertaining to the evaluation of a fire company’s performance?

A

managing fire officer

36
Q

What does the accommodating person demonstrate, according to the Blake and Mouton Managerial Grid?

A

low concern for results, high concern for people

37
Q

What is one of the three recommended activities for fire officers to work effectively with their supervisors?

A

Keep your supervisor informed.

38
Q

Iffire officers have the authority to solve a given problem that has come up, what should they do about involving their supervisors first?

A

Nothing; they should go ahead and make a decision.

39
Q

What type of management techniques are appropriate in an involuntary work performance meeting with a subordinate?

A

Theory X

40
Q

According to NFPA 1021, does a Fire Officer II have to meet the requirements of Fire Officer I?

A

Yes, Fire Officer I is a prerequisite of Fire Officer II

41
Q

What agency enforces the federal laws establishing the civil rights of Americans?

A

Equal Employment Opportunity Commission

42
Q

What is ‘One of the four basic tasks expected of a good fire officer, as reported by the administrative fire officers study?

A

notifications

43
Q

Whatis one item that should be included in a personal study journal?

A

a calendar

44
Q

Fire fighters who want to initiate a harassment complaint have three methods for doing so. At what level must they first make contact?

A

it is their choice

45
Q

What is one of the most popular questions to ask candidates in an oral panel setting of an assessment center?

A

Wly should you be selected for promotion?

46
Q

There are three options for constructing a multiple-choice know/edge examination. What is one of those?

A

A consultant is hired to write a specific examination.

47
Q

According to the International Association of Rre Chiefs, a person who worked as a managing fire officer for 3 to 5 years, is certified at the NFPA Rre Officer III level, and has accomplished a formal education equivalent to a bachelor’s degree is known

A

administrative fire officer

48
Q

Which of the following is NOT a postexamination promotional consideration?

A

endorsement of city manager

49
Q

The Equal Employment Opportunity Act of 1972 includes almost all public and private employers with a minimum number of employees. What’s the number?

A

15

50
Q

Management is the science of using to achieve
_

A

available resources I desired results

51
Q

How big is a metro-sized fire department?

A

more than 400 fully paid fire fighters

52
Q

Who must take corrective action if an investigation confirms a harassment complaint has merit?

A

the fire chief

53
Q

In assessment center role play, if role-players are not simulating a subordinate, who else might they be simulating?

A

an angry citizen

54
Q

In the context of job descriptions, what does the A stand for in KSA?

A

abilities

55
Q

In an assessment center role play where a candidate is simulating dealing with a subordinate with an issue, what should the candidate do about control ofthe interview?

A

Maintain control of it.

56
Q

Which of the following is a duty of a Fire Officer II that a Fire Officer I is not expected to perform?

A

completing employee performance appraisals

57
Q

According to Annex A ofNFPA 1021, public safety personnel must make choices based on the

A

maximum benefit to the citizens and the community

58
Q

Attributes or qualities that can be described and measured during a promotional examination are known as

A

dimensions

59
Q

A(n)…….is used to present of a series of simulation exercises that are used to evaluate a candidate’s competence in is used to present

A

assessment center

60
Q

What is one non-test-score type requirement for promotion?

A

freedom from active formal discipline

61
Q

What type of emergency incident simulation format is complex and expensive?

A

interactive emergency scene simulation

62
Q

Fire officers should consult their supervisors if they are going to make a decision that

A

goes beyond their scope of authority

63
Q

It is said that fire officers should walk the talk. What does that mean?

A

They should demonstrate the behaviors they say are important.

64
Q

Which type of department would be more likely to go to an external source for examination questions?

A

smaller

65
Q

Fire officers should act as if someone is always Your Expected
when they are out of the station.

A

documenting their actions

66
Q

is the complex system of inherent attributes that determine a person’s moral and ethical actions and reactions.

A

Integrity

67
Q

A Theory Y manager believes that people need to be Your Expected
, not

A

encouraged I controlled

68
Q

In the context of having their security threatened, fire fighters may do what is necessary to survive. In that situation, how will they feel, typically, about advancing the objectives of the fire department or their officers?

A

not highly motivated

69
Q

What type of organizational document is developed by various government or government-authorized organizations to implement a law that has been passed by a government body?

A

regulation

70
Q

What was one affect on fire service management of the Clinton era push to reinvent government, in particular, to reduce the
number of middle managers?

A

the elimination or civilization of headquarters and staff positions

71
Q

What document is used by the human resources department to determine the compensation level for a position?

A

class specification

72
Q

To be effective, how should a candidate act during role-playing exercises?

A

naturally

73
Q

What does the term data dump mean in the context of emergency incident simulations on assessment centers?

A

The candidate explains the actions and factors to be considered.

74
Q

How can the scoring of a multiple-choice type examination be characterized?

A

as straightforward

75
Q

A multiple choice written examination concentrates on facts that can be found in materials found on a(n)

A

reading list

Fire Officer 2 (6 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions