(Module 2)

Question 1

`According to QS Study, when this communication process is represented by a line or picture, it is called _________. In other words, pictorial presentation of the communication process is known as _________

Answer 1

Communication Model

Question 2

Models of Communication

Answer 2

*Aristotle’s Model of communication
*Laswell’s Model of communication
*Shannon-Weaver Model of communication
*David Berlo’s SMRC Model of communication

Question 3

_______ (384-322 B.C) was a Greek philosopher and writer born in Stagira, Northern Greece. He was also the teacher of Alexander the Great.

Answer 3

Aristotle’s Model of Communication

Question 4

While exploring the human nature scientifically, Aristotle developed a ____________ for oral communication known as Aristotle’s Model of Communication.

Answer 4

Linear Model of Communication

Question 5

Aristotle Model is mainly focused on speaker and speech. It can be broadly divided into 5 primary elements which are

Answer 5

Speaker, Speech, Occasion, Audience and Effect

Question 6

Elements of a Good Communicator

Answer 6

*Ethos
*Pathos
*Logos

Question 7

it is the characteristic which makes you credible in front of the audience.

Answer 7

Ethos

Question 8

if what you say matters to them and they can connect with it, then they will be more interested and they will think you are more credible.

Answer 8

Pathos

Question 9

it is logic. People believe in you only if they understand what you are trying to say.

Answer 9

Logos

Question 10

This model was developed by
communication theorist Harold
D. _______ (1902-1978) in 1948. This Model of communication is also known as action model or linear model or one way model of communication

Answer 10

Laswell’s Model of Communication

Question 11

Components of Lasswell’s Model

Answer 11

WHO (SENDER)
SAYS WHAT (MESSAGE)
CHANNEL (MEDIUM)
TO WHOM (RECIEVER)
WITH WHAT EFFECT (FEEDBACK)

Question 12

This model of communication was created in 1948 when Claude Elwood _______ wrote an article “A Mathematical Theory of Communication” in Bell System Technical Journal with Warren _____

Answer 12

Shannon and Weaver Model of Communicaiton

Question 13

This communication model focues on four elements namely: Source (S), message (M), channel (C), and the receiver (R), In 1960, ________ postulated ________ Sender-Message-Channel-Receiver (SMCR) model

Answer 13

Berlo’s SMRC Model of Communication

Question 14

Berlo’s Model of Communication Source & Reciever

Answer 14

Communication Skill
Attitudes
Knowledge
Social System
Culture

Question 15

Principles of effective Written Communication: 7C’s

Answer 15

Be Clear
Be Concise
Be Concrete
Be Correct
Be Conherent
Be Complete
Be Courteous

Question 16

10 Ethics of Communication

Answer 16

Mutuality
Individual Dignity
Acuuracy
Access to information
Accountability
Audience
Relative-truth
Ends vs Means
Use of power
Right and Responsibility

Question 17

Balance your rights against your responsibilities even if you live in a wonderful society where your rights are protected by law; not everything you have a right to do is ethical

Answer 17

Right vs. Responsibility

Question 18

In situation when you have more power than other (e.g. a teacher with a student, a boss with a subordinate, a parent with a child) you also have more responsibility for the outcome

Answer 18

Use of Power

Question 19

Be sure that the end goal of your communication and the means of getting to that end
are both ethical although no rule can be applied without reservation to any situation.

Answer 19

Ends vs. Means

Question 20

As either sender or receiver of information, remember that your own point of view may not be shared by others and that your conclusions are relative to your perspective, so allow others to respectfully disagree or see it differently.

Answer 20

Relative-truth

Question 21

As ________ or receiver of the information, you all have ethical responsibilities.

Answer 21

Audience

Question 22

Be responsible and accountable for the consequences of your relationships and communication

Answer 22

Accountability

Question 23

Never bolster the impact of your communication by preventing people from communicating with one another or by hindering access to the supporting information

Answer 23

Access to information

Question 24

Pay attention to the needs of others, as well as yours

Answer 24

Mutuality

Question 25

Ensures that others have accurate information.

Answer 25

Accuracy

Question 26

Do not cause another person embarrasment or a loss to dignity

Answer 26

Individual Dignity