10: Visual Management for Teams Flashcards

1
Q

What is uncertainty in a product development context?

A

Lack of information and ambiguity.
“Uncertainity is the difference between the amount of information required to complete a task and the amount of information already posessed by the organization.”

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2
Q

What is a boundary object?

A

Artefacts that are used to mediate communication between individiuals with differing perceptions, A common ground.

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3
Q

What is real-time information?

A

The act of immediatly divulging information as it is gathered, to make fast but still well informed decisions. High accessibility is needed. Visualisation is a way to filter what information should be displayed. (For example, a car dashboard)

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4
Q

How is the optimal number of items in a visual effect decided?

A

With knowledge, someone who understands how the visual effect is used.

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5
Q

What is process visibility?

A

How visual the process is. (Example: Car manufacture, very visual. RnD, not so much.)

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6
Q

What is a visual process?

A

A map or description of the ideal process, often with arrows, funnels or “pipelines”.

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7
Q

What is SAAB’s “Pulse room”

A

A board with 4 colours that describe how a parts in a project comes along with hindsight to other parts. (red: Blocked, yellow: Problem, green: Good, white: No interaction) https://imgur.com/a/elnEqmd

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8
Q

What is a “GANTT-scheme”?

A

A way to visualize the time plan of different parts to a project. (X is time, Y is project parts)

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9
Q

What are some rules to visual management?

A

1: It’s a matter of communcation rather than planning
2: To get the communication going, we need visualization that support communication
3: The information is choose to visualize decides what we will communicate

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10
Q

What is particulary important in visual management?

A

1: Visualizations can be used to manage uncertainty, ambiguity and for decision making.
2: You can see boundary objects to help you communicate for example processes and KPI’s
3: Choosing what to visualize is the key to useful visualizations.

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