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Programming > Healthcare Staffing > Flashcards

Healthcare Staffing Flashcards

1
Q

FastStaffer

A

Web Based application supporting critical functions to fill client needs with Cascade field staff

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2
Q

FSWeb

A

the “back-end” which consists of the data, business, integration services for FastStaffer, Client Portal and Worker Mobile (known as Cascade Health Services mobile to field staff users)

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3
Q

Client Portal

A

the web based application for clients to confirm; booked shifts, cancels and replacements; view open needs, and view their schedules

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4
Q

Worker Mobile

A

a iOS and Android devices mobile application for field staff to complete timecards, view schedule, update availability, confirm booked shifts, etc.

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5
Q

Requirements

A

what is required by the client down to the unit, and need level for skills, qualifications, and licenses

Skills - Self Proclaimed Skill that doesn’t require documented proof

Credentials - validated by external authority/documentation - degrees, vaccinations, blood tests, visa working rights, certification

Licenses - specialized right to work in a field issued by a delegated authority with a number and possibly an expiration date and or status (Active, Expired)

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6
Q

Qualifications

A

skills, credentials and licenses for a worker to match the requirements for a client

Skills - Self Proclaimed Skill that doesn’t require documented proof

Credentials - validated by external authority/documentation - degrees, vaccinations, blood tests, visa working rights, certification

Licenses - specialized right to work in a field issued by a delegated authority with a number and possibly an expiration date and or status (Active, Expired)

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7
Q

Needs

A

a client’s open shift requests available to be filled by qualified workers

Status: Open, Filled, or No Longer Needed

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8
Q

Primary Job

A

a worker’s preferred job s/he is qualified and willing to work at a client site

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9
Q

Secondary Job

A

any additional job which a worker is qualified and willing to work at a client site

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10
Q

Logging

A

the capture of important communications or event details relating to a worker or client which is needed to be documented (not to be confused with system logging)

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11
Q

Client

A

customer of any type using Cascade Services to fill shifts

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12
Q

Facility

A

a loose term used for client and location, but not used in FastStaffer

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13
Q

Locations

A

a unique physical address for a client

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14
Q

Units

A

a ward or specialty practice within a client location, sometimes requiring specific qualifications. For example, ICU is a unit that usually requires specialty CPR certifications.

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15
Q

Service Company

A

Parent Organization to a client/facility. Moving towards other terminology for this yet to be determined.

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16
Q

Availability

A

a date, time window, and location OR preference a worker is available to fill a client shift

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17
Q

Unavailability

A

a date, time window, and location OR preference a worker is NOT available to fill a client shift

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18
Q

Incompatibility

A

a documented inability for a worker to be scheduled for a shift at a client location or unit or job. This incompatibility can be requested by the client or the worker. These can be performance related or just personal preference from the Client or Worker.

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19
Q

Schedule

A

booking in a worker for a specific shift in a client-specified job in a client unit

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20
Q

Reserve

A

Booking a Worker for a shift that does not actually exist yet. For example, a Staffing Manager may offer a shift this Saturday to an RN at a Client, despite the client not having requested it yet. The Staffer knows from previous experience that this Client always has last-minute requests on weekends, so we’re planning for that.

21
Q

Cancellation

A

canceling a scheduled shift for a job in a client unit. This can be triggered by client, worker, or agency

22
Q

Confirmation

A

the status which notifies the worker and client that a client shift has been scheduled, cancelled or modified for that worker

23
Q

DNR

A

Do Not Return - see incompatibility

24
Q

DNS

A

Do Not Send

25
Q

LVM

A

Left Voice Mail

26
Q

WCB

A

Will Call Back

27
Q

NLN

A

No Longer Needed

28
Q

NCNS

A

No Call, No Show

29
Q

Orientation

A

Formal Requirement that a worker must go through orientation to attend a facility

30
Q

PRN Staffing

A

As needed staffing, usually requested one shift or one day at a time

31
Q

Contract Staffing

A

Longer term agreement between a Client and Worker for a placement. Usually this will be for one unit, full time hours (36 per week), and will last 13 weeks. A Worker’s shifts cannot be cancelled when on a contract.

32
Q

Travel Staffing

A

Working with Workers on Contracts, usually RNs, and usually in hospitals specifically.

33
Q

PRN

A

Per Diem Nursing, i.e. Nursing as-needed or day-by-day nursing scheduling

34
Q

CLT-CXL

A

Shift Client Cancel

35
Q

EE-CXL

A

Shift Worker Cancel

36
Q

CONF

A

Shift confirmed

37
Q

CMT

A

Certified Medical Technician. Same abilities as a CNA, but is qualified to give medications to a patient. (Same job type as a CMA, but each state has different terminology for the license.)

38
Q

CMA

A

Certified Medical Aid. Same abilities as a CNA, but is qualified to give medications to a patient. (Same job type as a CMT, but each state has different terminology for the license.)

39
Q

CNA

A

Certified Nursing Assistant

40
Q

LPN

A

Licensed Practical Nurse

41
Q

LPNIV

A

Licensed Practical Nurse IV (An LPN who is certified to do IV infusions)

42
Q

RN

A

Registered Nurse

43
Q

RN/LP

A

Job type short hand abbreviation used to identify that either an RN or LPN would be accepted for a position.

44
Q

Cancel

A

A Cancel is a Booked Shift that has been removed from the Worker’s schedule for any reason. This may be the Worker calling-in to work from sickness, the Client saying they no longer need the worker, etc. Cancels may take a few forms, the most common of which are:

Unconfirmed Cancel: A Canceled Shift that either the Worker or Client, or both, do not yet know about

Confirmed Cancel: A Canceled Shift that both Worker and Client are fully aware of; Kept in the system for record keeping purposes after everyone is informed

Client Cancel: A Cancel that was made by the Client

Worker Cancel: A Cancel that was made by the Worker

45
Q

R/P

A

Staffing shorthand for a Replacement Need; used to signify that a specific Open Needs is replacing a Worker that has canceled their shift. These typically take priority for the Staffing Managers.

46
Q

Worker

A

A healthcare professional, usually licensed, employed with Cascade, most commonly a CNA, CMA, LPN or RN. Some synonymous terms are Employee, Field Staff, Provider.

47
Q

Booked Shift

A

Shift generally refers to a Booked Shift, which is a shift that has been confirmed (agreed upon) by both the Client and Worker. “Shift” has been used colloquially by internal staff to refer to Open Needs, Booked Shifts, or Canceled Shifts requiring further confirmation. For our purposes, “Shift” will always refer to a Booked Shift as defined above.

48
Q

Active

A

Describes either a Worker or Client who is actively engaged in business with Cascade. A Client becomes Active when they sign and return our contract agreement, allowing services to start. A Worker is Active when we have all required License and Credential documents in-hand and they have completed all required hiring paperwork and testing.

49
Q

Inactive

A

Describes either a Worker or Client who is not actively engaged in business with Cascade. Used mostly as a catch-all term for any interested parties completing the hiring or contract process, or any former Worker or Client entities that no longer do any business with us. For Workers, this could be individuals who resigned, were terminated, are pending applicants, etc.

Programming (5 decks)

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