Exam Flashcards

1
Q

What is the definition of a brand?

A

A brand is a name, term, sign, symbol, or design intended to identify the goods and services of one seller and differentiate them from competitors.

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2
Q

What is brand equity?

A

Brand equity is the goodwill that an established brand has built up over its existence.

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2
Q

List four effects of increasing brand equity.

A

Higher market share,
increased brand loyalty,
the ability to charge premium prices,
earning a revenue premium.

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3
Q

How is revenue premium calculated?

A

Revenue premium = (Volume of branded item)(Price of branded item) - (Volume of private-labeled item)(Price of private-labeled item).

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4
Q

What does Young & Rubicam’s “DREK” sequence measure in terms of brand equity?

A

It measures differentiation, relevance, esteem, and knowledge in relation to brand equity.

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5
Q

Define the concept of the “Brand Awareness Pyramid.”

A

The Brand Awareness Pyramid includes levels like “Top of Mind,” “Brand recall,” “Brand recognition,” and “Unaware of brand” to describe different levels of brand awareness.

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6
Q

What is the purpose of brand concept management?

A

Brand concept management involves the analysis, planning, implementation, and control of a brand concept throughout the life of a brand.

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7
Q

Name the five dimensions of brand personalities.

A

Sincerity, Excitement, Competence, Sophistication, Ruggedness.

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8
Q

List three general ways to enhance brand equity.

A

Allowing the brand to speak for itself, creating message-driven associations, and leveraging current meanings or associations.

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9
Q

What benefits can result from enhancing brand equity?

A

Increased consumer loyalty, long-term growth and profitability, maintaining brand differentiation, and insulating the brand from price competition.

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10
Q

What are the three key measurements for assessing world-class brands?

A

Quality (on a scale from 0 to 10), Salience (on a scale from 0 to 100), and Equity (determined by multiplying quality and salience scores and dividing the product by 10).

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11
Q

What does ROMI stand for, and what does it measure?

A

ROMI stands for “Return on Marketing Investment” and measures the revenue return on marketing investment.

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12
Q

Name four challenges involved in measuring marcom (marketing communication) effectiveness.

A

Choosing a metric, gaining agreement on success measures, collecting accurate data, and calibrating special effects.

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13
Q

What are the key elements in the “Power Grid” used for measuring brand equity?

A

Brand Strength (differentiation and relevance) and Brand Stature (esteem and knowledge).

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14
Q

Explain the concept of co-branding.

A

Co-branding is a partnership between two brands to jointly promote and sell products.

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15
Q

What is ingredient branding, and how does it differ from co-branding?

A

Ingredient branding is when one brand is incorporated into another to highlight the role of a particular ingredient or component in a product.

16
Q

Why is it important to measure marcom (marketing communication) effectiveness?

A

Measuring marcom effectiveness helps assess the impact of marketing efforts on consumer behavior and the return on marketing investment (ROMI).

17
Q

List four challenges in choosing a metric to measure marketing effectiveness.

A

Change in brand awareness,
improved consumer attitude toward the brand,
increased purchase intentions,
larger sales volume.

18
Q

Explain the concept of “Change in brand awareness” as a metric for measuring marketing effectiveness.

A

It measures how a marketing campaign influences consumer awareness of the brand.

19
Q

Why is collecting accurate data essential when measuring marketing effectiveness?

A

Accurate data is needed to quantify the impact of marketing efforts and make informed decisions.

20
Q

What is the purpose of calibrating special effects when measuring marketing effectiveness?

A

helps assess the relative impact of different marketing elements on sales volume, allowing for more accurate measurement.

21
Q

How is ROMI calculated, and why is it important in marketing assessment?

A

ROMI is calculated as the revenue return on marketing investment and is important for assessing the financial effectiveness of marketing efforts.

22
Q

What is marketing-mix modeling, and how can it help companies understand marketing effectiveness?

A

Marketing-mix modeling analyzes the influence of various marketing elements on sales volume, providing insights into which aspects of marketing are most effective.

23
Q

List three long-term goals that XYZ Electronics hopes to achieve with its brand equity enhancement strategy.

A

Higher market share, maintaining and strengthening brand loyalty, charging premium prices, and insulating the brand from price competition.

23
Q

What are the two components used to determine the “Equity” score for world-class brands?

A

Quality and Salience scores are multiplied, and the product is divided by 10 to calculate the Equity score.

24
Q

Explain the “Differentiation” dimension in the “DREK” sequence.

A

Differentiation measures how unique a brand is compared to competitors and how it stands out in the market.

25
Q

Why is it essential for XYZ Electronics to build esteem in their brand?

A

Building esteem can enhance the public’s trust in their brand, leading to increased consumer loyalty and premium pricing opportunities.