Management and leadership skills Flashcards
1
Q
What are the key Management/leadership skills
A
Setting objectives, motivating, team-building, leading by example, consulting, decision-making, managing conflict, problem-solving, interpersonal, communication, value and supporting others
2
Q
What theories are associated with Management/leadership skills ?
A
Daniel Goleman’s theory 2001, model of 4 key skills at the heart of emotional intelligence. It looks at self-awareness, social-awareness, relationship management and self-management in order to identify issues
3
Q
How can a Leader/manager develop the following skills ?
A
On-job training to observe others, off-job training coached by experts, academic and professional qualifications
