1.4.4 Motivational Theory Flashcards

1
Q

Taylor’s theory

A

Scientific management - the theory that workers are motivated by money and financial benefits to their job

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2
Q

Mayo’s theory

A

Human relations theory

Theory that workers who have positive work relations with colleagues will be more effective workers

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3
Q

Maslow’s theory

A

Hierarchy of needs

Starts by meeting basic needs - food water shelter
Job security
Teamwork and social job
Responsibility and promotion
Self actualisation
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4
Q

Herzberg’s theory

A

Two factor theory

Hygiene factors - factors that if met will not motivate an employee any more than they already are
Motivating factors - factors that if met will motivate an employee

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5
Q

Hygiene factors

A
  • Acceptable working hours
  • Good working conditions
  • Relations with other employees
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6
Q

Motivated employees are more

A
  • Productive
  • Creative
  • Accurate
  • Analytical
  • Better at selling
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