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ACP-520 > Users & Groups > Flashcards

Users & Groups Flashcards

1
Q

Deleting a managed account will delete it from your organisation, and any other organisation it was apart of. True or false?

A

True

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2
Q

An org admin can delete an unmanaged account. True or False?

A

False - They can only delete managed accounts

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3
Q

Not all managed accounts are users. True or False?

A

True - they must be granted product access first

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4
Q

You need to verify your domain to grant product access. True or False?

A

False - You can grant product access without a verified domain

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5
Q

___________ allows enforcing two step verification and single sign on.

A

Atlassian Access

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6
Q

An org admin can set an idle session duration. True or False?

A

True

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7
Q

An org admin can update the name of a managed account. True or False?

A

True

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8
Q

An org admin can update the name of an self managed account. True or False?

A

False - they can make a suggestion, but they cannot change it

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9
Q

How does an account become managed?

A

The Org Admin verifies at least one domain and claims some/all accounts

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10
Q

Managed Account always have access to at least one product and one group. True or False?

A

False - Usually but not always

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11
Q

Which of these statements are not true when a site admin logs in as another user:
A. You can setup their profile
B. You cannot login as another site admin
C. Login to Portal Only customer accounts
D. Login as an invited user who hasn’t accessed your site yet

A

A. Incorrect - This is possible.
B. Incorrect - You cannot login as another site admin
C. Correct - You can’t login to portal only customer accounts
D. - Correct - You can’t login as a user still in “invited status”

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12
Q

Which of these statements are possible:
a. Removing a user from a product access group revokes access to all sites/products
b. You can remove a default access group
c. If a user is in more than one group, they may still have access to a product after removing a product access group

A

A. Incorrect - It will only remove access to that product if no other groups grant access
B. Incorrect - You need to setup another group as default before removing it
C. Correct - There may be more than one groups that grants access to the product

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13
Q

How would you decrease your Atlassian Access bill?

A

Deactivate or delete accounts
Remove product access
Add users to a non-billable authentication policy

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14
Q

What are the requirements for Atlassian Access?

A

An approved domain and you’ve claimed the accounts

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15
Q

Who is a non-billable user?

A

Confluence Guest Role
Service Management Customers
Suspended Users
Sandbox users

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16
Q

Users that are invited, but haven’t accepted, are billable users. True or false?

A

True - They still count towards the total even if they don’t accept

17
Q

Confluence guest roles and Service Management customers are billable. True or false?

A

False

18
Q

What is a billable user?

A

A user is considered billable when they have product access and are not suspended in Standard or above.

19
Q

You see the following under Directory > Users in your organization.

User Status
Amy Active
Inga Invited
Steve Suspended
Which statement is definitely true?

A. Steve has a managed account.

B. Amy belongs to at least one group.

C. Inga’s email address has been verified.

D. Inga has an Atlassian account.

E. Steve can have his access restored.

A

E. Correct. Suspended status means that all product access and admin privileges for this user have been suspended across the entire organization. If you restore access, the user’s product access and group membership will return to what it was before the suspension.

20
Q

You are viewing a list of names under Directory > Users.

The status for Jackson shows as “Suspended”.

Which statement is definitely true?

A. Jackson has a managed account that is deactivated.

B. Jackson has a managed account that is not deactivated.

C. Jackson had product access before becoming suspended.

D. Jackson belonged to a group before becoming suspended.

E. Jackson can access a product in another organization.

F. Jackson cannot access any products in your organization.

A

F. Jackson cannot access any products in your organization.

21
Q

Your directory contains the following:

Apollo - His account is not managed by any organization.
Zahir - His account is managed by your organization.

Which statement is definitely true?

A. An org admin can delete Apollo’s account.

B. An org admin can deactivate Apollo’s account.

C. Apollo can delete his own account.

D. Zahir can delete his own account.

E. Zahir has a verified email address.

F. Zahir can update his email address.

A

C. Apollo can delete his own account.

22
Q

In your organization, you navigate to Directory > Managed accounts, and you see the following:
Total: 5

Deactivated: 1

What can you definitely conclude based on this information?

A. There are at least 2 approved domains.

B. There are at least 5 billable users.

C. There are at least 5 verified email addresses.

D. There are at least 5 users with product access.

E. There is at least 1 suspended user.

F. There is at least 1 verified domain.

A

F. There is at least 1 verified domain.

23
Q

Confluence product access on a particular site is granted as shown for these two groups.

Group Members Default group Product roles
confluence-users 20 ✅ User
confluence-admins 2
Product admin

Which statement is true?

A. Either group can be deleted.

B. Either group can be used to grant Jira admin privileges.

C. No Confluence user is a Confluence admin.

D. No Confluence admin is a Jira Software user.

E. No org admin can access Confluence.

A

B. Correct. This is possible. Regardless of its name, either group may grant Jira admin privileges by being granted the Product Admin role to the Jira Administration product.

24
Q

Review the current configuration of product access groups for Jira Software.

Group Default group Product roles
jira-users ✅ User
jira-admins
User
site-admins
User
It is possible to make a single change to the above configuration of product access groups.

Identify that single group change.

A. Remove “jira-users” from product access.

B. Grant “jira-admins” the Product admin role.

C. Grant “site-admins” the Product admin role.

D. Make “jira-admins” a default group.

E. Make “site-admins” a default group.

A

D. Correct. You can have more than one default product access group. So it is possible to update the default group setting for “jira-admins” so it becomes a second default group.

25
Q

Your organization contains the following groups:

Confluence-reviewers

Jira-developers

site-admins

Which statement is definitely true?

A. All of the groups are mutually exclusive.

B. None of the groups provide default product access.

C. One of the groups has at least one member.

D. Any of the groups can be deleted.

E. None of the groups contain suspended users.

A

C. One of the groups has at least one member.

26
Q

Veronica can still view the billing history for your organization’s products, but she can no longer perform these tasks:

view some dashboards

select other users in dropdown fields

transition issues

edit her own issue comments

Identify two possible reasons. (Choose two.)

A. The User product role was deleted.

B. The “confluence-users” group was deleted.

C. Her org admin role was revoked.

D. Her Confluence admin privileges were revoked.

E. Her account was deactivated.

F. Her account was suspended.

A

B. Correct. This is a possible reason. Regardless of its name, the “confluence-users” group could have provided product access to one of the Jira products with the User product role. If the group was deleted, then Veronica could have lost Jira access and hence could no longer perform those end-user tasks in Jira.
D. Correct. This is a possible reason. Revoking her Confluence admin privileges means removing her from Product Admin access to the Confluence product which means removing her from at least one group that grants that role. Also, this group could also have provided User role product access to one of the Jira products. Hence, a single action could revoke multiple privileges across multiple products.

27
Q

What are the two available actions for a suspended user?

A

Restore or Remove

28
Q

What happens when you restore a user?

A

They get their product access and group membership back

29
Q

What is the difference between a suspended and deactivated user?

A

Deactivated user is their Managed Account.
Suspended user is their user under Directory.

30
Q

A user does not need to have product access to be billable. True or False?

A

False. A user can exist without product access and this will make them non-billable. The user only becomes billable once they have product access.

31
Q

Which gets added first:
a. Product Role
B. Product Access Group

A

A. Product Role.
The user is assigned a role, and based on that they are added to the default product access groups for the role.

ACP-520 (4 decks)

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