Computer Network and Maintenance/Troubleshooting

Question 1

Which is NOT a basic function of antivirus programs?

Answer 1

Scanning.

Question 2

Who centrally manages the Air Force server updates that keep your workstation antivirus
software current?

Answer 2

Air Force Network Operation Center.

Question 3

What item is a means by which Windows products are updated and kept current?

Answer 3

Security packs.

Question 4

Which Air Force Instruction governs software use?

Answer 4

33–114.

Question 5

With a software license agreement, who has the full rights to the software and its further
distribution and reproduction?

Answer 5

Publisher.

Question 6

What is an essential tool for any Client Systems Technician to find software approved for
use on an AF network?

Answer 6

Evaluated/Approved Product List.

Question 7

What is one of the best habits a Client Systems Technician can form in order to save time,
effort and prevent mistakes?

Answer 7

Getting organized.

Question 8

Which logical troubleshooting step would include classifying the problem as hardware or
software related?

Answer 8

Isolate the problem.

Question 9

The most common hardware diagnostic tool is the

Answer 9

loopback plug.

Question 10

In network troubleshooting, any event that has a negative effect on the service of the
network is referred to as a

Answer 10

fault.

Question 11

The action that involves localization and identification of irregularities that cause a fault to
be registered is referred to as fault

Answer 11

diagnosis.

Question 12

Which item is not a good practice in helping with future troubleshooting?

Answer 12

Remembering every step taken.

Question 13

Within how many bytes of a transmission should a network interface card sense a collision?

Answer 13

64 bytes.

Question 14

What function enables the higher layer protocol data units to fit into the lower layer PDU
for transmission across the network?

Answer 14

Fragmentation.

Question 15

Which is not a way in which round trip delay can be determined?

Answer 15

Maximum delay.

Question 16

Which alarm category in the network management system indicates a warning?

Answer 16

Cyan.

Question 17

Which type of network is often called the GigE network?

Answer 17

1000 BaseT.

Question 18

What percentage of all network problems occur at the data link and physical layers of the
open systems interconnect reference model?

Answer 18

60 percent.

Question 19

What piece of test equipment can help verify connectivity and identify shorts, reversed,
crossed or split pairs on a network?

Answer 19

Local-area network tester.

Question 20

What tool can launch individual troubleshooting/configuration programs and other utilities
having to do with networking, video display, printers, sound, and email configuration on an
operating system?

Answer 20

Control Panel.

Question 21

Use which tool to list all installed device drivers and their status, find hardware components
that are not functioning properly or two devices that are in conflict on an operating system (OS)?

Answer 21

Device Manager.

Question 22

This operating system tool allows the viewing of the number of sent packets, status, total
connection time, and speed of a network.

Answer 22

Network Connections.

Question 23

Which fault isolation technique may entail checking the cable connections as well as
reseating devices and checking all switches and settings for devices?

Answer 23

Check hardware devices.

Question 24

When troubleshooting after a system failure, this step is a last resort effort when all other
avenues have been exhausted.

Answer 24

Remove and replace the operating system.

Question 25

This practice uses tapes, electronic vaulting, or mirrored disks and should be done regularly.

Answer 25

Data backup.

Question 26

Which media has a storage capacity of gigabyte (GB) – terabyte (TB), has a slow to
moderate speed and is moderately expensive?

Answer 26

Tape.

Question 27

Which backup type does not clear archive flags once the backup job is complete?

Answer 27

Differential.

Question 28

Which cleaning process overwrites all addressable locations with binary zeros, then binary
ones, and overwrites all addressable locations with any character on sealed disk drives, hard
disks, and drives?

Answer 28

Clearing.

Question 29

Which item is not an optical storage media?

Answer 29

Core optical disk.

Question 30

This is an authorized method of cleaning and sanitizing many types of magnetic media.

Answer 30

Overwrite.