HCI MODULE 4

Question 1

______is the process of enhancing user satisfaction with a product improving Usability, Accessibility, Pleasure.______design is all about the overall feel of the experience, while UI design is all about how the product’s interfaces look and function.

Answer 1

UX/User Experience

Question 2

refers to the term “user experience design”
is a human-first way of designing products
NOT about visuals; it focuses on the overall feel of the experience.

Answer 2

UX design

Question 3

refers to the term “user interface design”
is a purely digital practice. It considers all the visual, interactive elements of a product interface
The goal of _______ is to visually guide the user through a product’s interface

Answer 3

UI design

Question 4

a cognitive scientist and co-founder of the Nielsen Norman Group Design Consultancy
is credited with coining the term “user experience” in the late 1990s.
“User experience encompasses all aspects of the end-user’s interaction with the company, its services, and its products.”

Answer 4

Don Norman

Question 5

The 4 Stages of UX

Answer 5

Research
Analysis
Design
User Testing

Question 6

Understanding who your audience is, what their needs are and what purpose they will be using your site or app for.

Answer 6

Research

Question 7

By researching your audience and competitors, you can start to understand their needs, their lifestyle or hidden preferences. You can then develop a product (website) that suits your audience and caters to their needs.

Answer 7

Analysis

Question 8

This is the exploratory phase that will lead to sitemaps, wireframes and prototypes

Answer 8

Design

Question 9

show the structure of a website and the relationship between different pages

Answer 9

Sitemaps

Question 10

help you envision a floor plan for your website or app

Answer 10

Wireframes

Question 11

allow you to transform your wireframe into an interactive design.

Answer 11

Prototypes

Question 12

You can now conduct a thorough testing of the prototype you have built.
You can do this by looking at user interactions on your website

Answer 12

User Testing

Question 13

Fictional character which you can create based upon your research in order to represent the different user types that might want to use your service, product, or site.
Help uncover the different ways:
-People search for
-Buy
-Use products

Answer 13

User Persona

Question 14

A persona clarifies who is in your target audience by answering the following questions:
-Who is my ideal customer?
-What are the current behavior patterns of my users? What are the needs and goals of my users?
-What issues and pain-points do they currently face within the given context?

Answer 14

User Persona

Question 15

How to create a user persona?

Answer 15

1.Choose questions for your survey
2.Set up a survey on popular page
3.Analyze your data
4.Build persona

Question 16

Graphical representation of how users will perform tasks. It outlines, from a user’s point of view, a system’s behavior as it responds to a request. add value because they help explain how the system should behave and, in the process,, they also help brainstorm what could go wrong.

Answer 16

User cases

Question 17

A skeleton representation of the UI and the various components that makes up the UI.
The aim of a _______ is to provide a visual understanding of a page early in a project to get stakeholder and project team approval before the creative phase gets under way.

Answer 17

Wireframes

Question 18

A creation of the initial UI design which may be interactive or may not be interactive.
An experimental process where design teams implement ideas into tangible forms from paper to digital.

Answer 18

Prototyping

Question 19

Observe real users using the product through a variety of means.

Answer 19

Usability Reporting

Question 20

Testing the effectiveness of one design iteration over another.

Answer 20

Slit Testing

Question 21

Gaining additional insights such time spent on pages, bounce rate and more.

Answer 21

Analytics Reporting