HCI MODULE 4 Flashcards

1
Q

______is the process of enhancing user satisfaction with a product improving Usability, Accessibility, Pleasure.______design is all about the overall feel of the experience, while UI design is all about how the product’s interfaces look and function.

A

UX/User Experience

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2
Q

refers to the term “user experience design”
is a human-first way of designing products
NOT about visuals; it focuses on the overall feel of the experience.

A

UX design

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3
Q

refers to the term “user interface design”
is a purely digital practice. It considers all the visual, interactive elements of a product interface
The goal of _______ is to visually guide the user through a product’s interface

A

UI design

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4
Q

a cognitive scientist and co-founder of the Nielsen Norman Group Design Consultancy
is credited with coining the term “user experience” in the late 1990s.
“User experience encompasses all aspects of the end-user’s interaction with the company, its services, and its products.”

A

Don Norman

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5
Q

The 4 Stages of UX

A

Research
Analysis
Design
User Testing

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6
Q

Understanding who your audience is, what their needs are and what purpose they will be using your site or app for.

A

Research

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7
Q

By researching your audience and competitors, you can start to understand their needs, their lifestyle or hidden preferences. You can then develop a product (website) that suits your audience and caters to their needs.

A

Analysis

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8
Q

This is the exploratory phase that will lead to sitemaps, wireframes and prototypes

A

Design

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9
Q

show the structure of a website and the relationship between different pages

A

Sitemaps

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10
Q

help you envision a floor plan for your website or app

A

Wireframes

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11
Q

allow you to transform your wireframe into an interactive design.

A

Prototypes

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12
Q

You can now conduct a thorough testing of the prototype you have built.
You can do this by looking at user interactions on your website

A

User Testing

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13
Q

Fictional character which you can create based upon your research in order to represent the different user types that might want to use your service, product, or site.
Help uncover the different ways:
-People search for
-Buy
-Use products

A

User Persona

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14
Q

A persona clarifies who is in your target audience by answering the following questions:
-Who is my ideal customer?
-What are the current behavior patterns of my users? What are the needs and goals of my users?
-What issues and pain-points do they currently face within the given context?

A

User Persona

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15
Q

How to create a user persona?

A

1.Choose questions for your survey
2.Set up a survey on popular page
3.Analyze your data
4.Build persona

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16
Q

Graphical representation of how users will perform tasks. It outlines, from a user’s point of view, a system’s behavior as it responds to a request. add value because they help explain how the system should behave and, in the process,, they also help brainstorm what could go wrong.

A

User cases

17
Q

A skeleton representation of the UI and the various components that makes up the UI.
The aim of a _______ is to provide a visual understanding of a page early in a project to get stakeholder and project team approval before the creative phase gets under way.

A

Wireframes

18
Q

A creation of the initial UI design which may be interactive or may not be interactive.
An experimental process where design teams implement ideas into tangible forms from paper to digital.

A

Prototyping

19
Q

Observe real users using the product through a variety of means.

A

Usability Reporting

20
Q

Testing the effectiveness of one design iteration over another.

A

Slit Testing

21
Q

Gaining additional insights such time spent on pages, bounce rate and more.

A

Analytics Reporting